Elliot Hospital
Patient Service Representative - Neurology - Full Time
Elliot Hospital, Manchester, New Hampshire, United States
Patient Service Representative - Neurology - Full Time
Position Summary - M - F 8 am - 5 pm
Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.
Key Responsibilities
Greets and registers patients; notifies medical staff of their arrival.
Verifies current address and insurance status.
Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
Completes prior authorization of testing according to insurance requirements.
Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patient's account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
Maintains provider schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.
Education / Experience / Licensure
Education: High School Diploma or equivalent required.
Experience: Previous experience in a health care setting performing similar functions preferred.
Certification / Licensure: N/A
Software / Hardware: Proficient in MS Office.
What Elliot Health System Has To Offer
Health, dental, prescription, and vision coverage for full‑time & part‑time employees
Short‑term disability, long‑term disability, and life insurance coverage
Competitive pay
Tuition Reimbursement
403(b) Retirement Savings Plan
Work Schedule
m‑f
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Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.
Key Responsibilities
Greets and registers patients; notifies medical staff of their arrival.
Verifies current address and insurance status.
Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
Completes prior authorization of testing according to insurance requirements.
Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patient's account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
Maintains provider schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.
Education / Experience / Licensure
Education: High School Diploma or equivalent required.
Experience: Previous experience in a health care setting performing similar functions preferred.
Certification / Licensure: N/A
Software / Hardware: Proficient in MS Office.
What Elliot Health System Has To Offer
Health, dental, prescription, and vision coverage for full‑time & part‑time employees
Short‑term disability, long‑term disability, and life insurance coverage
Competitive pay
Tuition Reimbursement
403(b) Retirement Savings Plan
Work Schedule
m‑f
#J-18808-Ljbffr