Landstar
Fleet Liability Claim Specialist - OTR Transportation
Landstar, Jacksonville, Florida, United States, 32290
Fleet Liability Claim Specialist – OTR Transportation
Location: Jacksonville, Hybrid
Schedule: Monday – Friday, 8am-5pm
Work Overview The Liability Claims Specialist is responsible for investigating and resolving complex third‑party bodily injury and property damage claims within the highly regulated transportation industry. This role manages the full lifecycle of claims, including detailed investigations, liability evaluations, litigation support, and settlement negotiations, while ensuring strict compliance with federal, state, and industry regulations. The Specialist analyzes accident details, interviews involved parties, preserves critical evidence, responds to legal discovery, attends mediations, and establishes accurate reserves. This role is ideal for building advanced expertise in a specialized sector of insurance and transportation risk, gaining broad insight across the organization.
Essential Responsibilities
Review initial accident and incident reports, including parties involved and the extent of injuries or property damage.
Verify the insured’s compliance with all applicable DOT and FMCSR regulations.
Ensure that all relevant driver, vehicle, and company records are preserved and properly documented.
Conduct thorough investigations into accident details, bodily injuries, and property damage.
Interview involved parties, witnesses, and unrepresented claimants to gather critical information.
Apply jurisdiction-specific negligence standards when evaluating liability.
Respond promptly and accurately to legal discovery requests, interrogatories, and document production demands.
Identify and prepare internal personnel for depositions.
Establish and adjust claim reserves based on investigation findings and liability assessments.
Participate in mediations and settlement conferences as needed.
Maintain full compliance with state-specific claims handling rules and regulations.
Minimum Experience and Qualifications
High school diploma or GED
Two‑year college degree in related field or equivalent experience
Three years of high‑exposure liability claims experience
Florida adjuster license required with ability to qualify for multi‑state licensing
Preferred Experience and Qualifications
Three years’ transportation experience
CPCU or Certificate in Risk Management
Knowledge, Skills, and Abilities
Must have a valid driver's license
Excellent written and verbal communication skills, including grammar and effective business writing, with the ability to read, interpret, and convey complex information clearly and professionally.
Strong understanding of the risks and complexities associated with trucking accidents.
Working knowledge of tort law, negligence principles, damages assessment, and standard claims‑handling practices.
Ability to read and interpret legal documentation
Familiarity with electronic discovery processes and proper evidence preservation.
Skilled in negotiation, mediation, and conflict resolution with the ability to achieve fair and timely outcomes.
Commitment to maintaining multi‑state adjuster licensing, completing continuing education, and staying current on industry trends and regulations.
Proficiency with Windows, Microsoft Word, Excel, and PDF document formats.
Experience using electronic claims management systems.
Why Work at Landstar? Landstar is seeking hard‑working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team. Our workplace culture is second‑to‑none: Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance, and more.
Equal Opportunity/Affirmative Action Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e‑mail to employment@landstar.com.
Privacy Policy Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This online application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.
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Schedule: Monday – Friday, 8am-5pm
Work Overview The Liability Claims Specialist is responsible for investigating and resolving complex third‑party bodily injury and property damage claims within the highly regulated transportation industry. This role manages the full lifecycle of claims, including detailed investigations, liability evaluations, litigation support, and settlement negotiations, while ensuring strict compliance with federal, state, and industry regulations. The Specialist analyzes accident details, interviews involved parties, preserves critical evidence, responds to legal discovery, attends mediations, and establishes accurate reserves. This role is ideal for building advanced expertise in a specialized sector of insurance and transportation risk, gaining broad insight across the organization.
Essential Responsibilities
Review initial accident and incident reports, including parties involved and the extent of injuries or property damage.
Verify the insured’s compliance with all applicable DOT and FMCSR regulations.
Ensure that all relevant driver, vehicle, and company records are preserved and properly documented.
Conduct thorough investigations into accident details, bodily injuries, and property damage.
Interview involved parties, witnesses, and unrepresented claimants to gather critical information.
Apply jurisdiction-specific negligence standards when evaluating liability.
Respond promptly and accurately to legal discovery requests, interrogatories, and document production demands.
Identify and prepare internal personnel for depositions.
Establish and adjust claim reserves based on investigation findings and liability assessments.
Participate in mediations and settlement conferences as needed.
Maintain full compliance with state-specific claims handling rules and regulations.
Minimum Experience and Qualifications
High school diploma or GED
Two‑year college degree in related field or equivalent experience
Three years of high‑exposure liability claims experience
Florida adjuster license required with ability to qualify for multi‑state licensing
Preferred Experience and Qualifications
Three years’ transportation experience
CPCU or Certificate in Risk Management
Knowledge, Skills, and Abilities
Must have a valid driver's license
Excellent written and verbal communication skills, including grammar and effective business writing, with the ability to read, interpret, and convey complex information clearly and professionally.
Strong understanding of the risks and complexities associated with trucking accidents.
Working knowledge of tort law, negligence principles, damages assessment, and standard claims‑handling practices.
Ability to read and interpret legal documentation
Familiarity with electronic discovery processes and proper evidence preservation.
Skilled in negotiation, mediation, and conflict resolution with the ability to achieve fair and timely outcomes.
Commitment to maintaining multi‑state adjuster licensing, completing continuing education, and staying current on industry trends and regulations.
Proficiency with Windows, Microsoft Word, Excel, and PDF document formats.
Experience using electronic claims management systems.
Why Work at Landstar? Landstar is seeking hard‑working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team. Our workplace culture is second‑to‑none: Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance, and more.
Equal Opportunity/Affirmative Action Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e‑mail to employment@landstar.com.
Privacy Policy Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This online application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.
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