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Amazon

Sr. Technical Program Manager, Core Engineering, Core Engineering

Amazon, San Francisco, California, United States, 94199

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Sr. Technical Program Manager, Core Engineering, Core Engineering Job ID: 3137821 | Amazon.com Services LLC

At eero, our mission is to serve as the central nervous system of the home. While we began by revolutionizing home WiFi, we aim to create comprehensive solutions that serve both wireless and wired connectivity needs for customers and businesses across the globe. Our cross‑functional team, spanning hardware, software, and manufacturing, develops advanced Ethernet switching and gateway products, alongside state‑of‑the‑art security features, to complement our award‑winning mesh WiFi systems. As an Amazon company, we combine the best of startup culture with the resources and stability of one of the world’s leading technology companies. Our team builds products that customers love — from mesh routers to high‑performance wired networking devices — and we’re looking for you to join us in shaping the future of the connected home.

Key Job Responsibilities

Work with key stakeholders in product management and executive teams to define strategy and requirements.

Lead cross‑functional development on new technology from design through delivery for eero’s next‑generation WiFi products.

Work with remote teams to deliver supporting software and services in sync with launch timelines.

Communicate regularly with senior management on status, risks and change control.

Communicate regularly with hardware team, software team, and CM vendors regarding program/project schedule and releases, highlight risks and remove obstacles.

Drive efficient planning, execution, and track program/project status by tools on a daily basis.

Generate schedules, program/project reports regularly for board audiences to understand status and risk.

Host program/project meetings, lead to conclusion, provide meeting minutes, and track action items for the team.

Lead team retrospectives that maximize learning; incorporate improvements into development processes and apply them to future programs.

A Day in the Life Eero is a small and lean team, so you’ll enjoy an outsized impact and the benefit of having many different responsibilities. Throughout the day you’ll work across Engineering, Product and CX teams to track and deliver new or improve existing customer/product features. You’ll collaborate with stakeholders and engineers to clarify requirements, create schedules, track project status, communicate with hardware team and CM vendors, and solve problems to ensure product delivery. You’ll have flexibility in your day‑to‑day work, continually striving to innovate and raise the bar for operational excellence across the growing fleet of eero devices.

About the Team Within the Core Engineering Team, NPI TPMs take on any responsibility to help deliver for our customers and own end‑to‑end new product delivery. While we are delivering results, we’re having fun. Our mission is to deliver the best connectivity experience to customers worldwide. The team owns new products and features that get delivered to these customers, focusing on customer satisfaction and career development.

Basic Qualifications

Bachelor’s degree in Computer Science, Engineering, a related technical field or equivalent.

6+ years of project management disciplines including scope, schedule, budget, quality, risk and critical‑path management.

Strong written and verbal communication skills to engage with technical and non‑technical audiences, including senior leadership.

6+ years of technical product management, program management or engineering experience.

Experience working directly with engineering teams.

Experience communicating across technical and non‑technical audiences, including executive‑level stakeholders or clients.

Prior experience working with contract manufacturers and chip vendors.

Preferred Qualifications

Experience in project management disciplines (scope, schedule, budget, quality, risk, critical‑path) and collaborating with cross‑functional teams.

Experience in ownership of projects and communicating timelines and executing independently.

8+ years experienced in Agile/Scrum software development methodologies.

6+ years experience in development/managing efforts in WiFi and networking industry, ideally with knowledge of WiFi firmware, drivers, protocols and related networking features.

8+ years experience working directly with engineering team in technologies relevant to eero: consumer wireless hardware, embedded software, mobile and web applications, distributed cloud services, databases, and/or data processing systems.

8+ years experience working with CM, OEM, JDM to build new products.

Excellent oral and written communication skills (English required, Mandarin a plus).

Experience and proficiency with one or more project management/reporting tools such as JIRA, MS Project, Smartsheet, Wiki, Looker.

Equal Opportunity Employer

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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