8x8
Director, Sales Enablement & AI Transformation
8x8, California, Missouri, United States, 65018
* **Define role-specific performance standards using competency mapping and behavioral assessment methodologies that correlate with customer satisfaction and revenue generation*** **Partner with external consultancies and leverage proven assessment tools to establish evidence-based performance frameworks*** **Implement consultative selling methodologies that transform product-centric interactions into customer-centric, outcome-focused conversations*** **Create measurable competencies and behavioral standards that enable scalable excellence across all GTM roles*** **Build standardized qualification criteria and pipeline advancement frameworks that improve forecast accuracy*** **Own end-to-end design and delivery of onboarding, ongoing training, and performance development programs that compress ramp time and accelerate productivity*** **Implement intelligent content systems that deliver the right playbooks, talk tracks, and competitive intelligence to the right sellers at the right moment*** **Build AI-powered content generation capabilities that enable "segment of one" customer narratives and personalized engagement strategies*** **Partner directly with Sales Leadership to identify skill gaps and deploy targeted interventions that drive immediate performance improvements*** **Create simulation-based training and AI role-play experiences that prepare sellers for complex customer conversations*** **Transform training content from product-focused presentations to customer-centric narratives that teach pain point identification and consultative selling*** **7+ years in sales enablement, revenue operations, or sales leadership roles, with at least 3 years leading teams through significant transformation*** **Proven track record driving transformative enablement in complex, fast-paced B2B SaaS organizations undergoing change*** **Deep expertise implementing and enabling AI-powered tools for learning, coaching, content delivery, and sales performance; not just awareness, but hands-on experience deploying these technologies at scale*** **Proven experience implementing consultative selling methodologies (MEDDIC, Challenger, Value Selling, Solution Selling, or similar) that drive measurable behavior change*** **Hands-on experience with conversation intelligence platforms (Chorus, Gong, or similar) for coaching, performance improvement, and extracting winning behaviors*** **Track record planning and executing large-scale sales kickoffs (200+ attendees) that drive measurable performance improvement*** **Experience leading New Product Introduction (NPI) enablement and cross-functional launch coordination*** **Demonstrated ability to manage competing priorities and make decisive trade-offs to focus teams on what matters most*** **Strong operator mentality with the ability to move seamlessly between strategic planning and tactical execution*** **Exceptional cross-functional collaboration skills with the ability to influence without authority and build consensus across diverse stakeholder groups*** **Self-starter with entrepreneurial instincts, comfortable with ambiguity, able to define problems and architect solutions independently*** **Track record of building and leading high-performing teams in results-driven cultures*** **Strong analytical capabilities with experience using data to drive decision-making and measure impact*** **Excellent communication and executive presence, able to distill complexity into clear narratives and action plans*** **Experience with competency mapping and behavioral assessment frameworks*** **Background in revenue operations or sales analytics*** **Familiarity with experiential learning design and simulation-based training methodologies*** **Experience building AI automation workflows for sales activities and customer engagement*** **Knowledge of communications technology, UCaaS, CCaaS, or CPaaS markets*** **Experience with content management systems and intelligent content delivery platforms*** **Certification in recognized sales methodologies or instructional design**
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