Greenwich Village Animal Hospital
Client Service Representative
Greenwich Village Animal Hospital, Greenwich, Connecticut, us, 06831
Greenwich Village Animal Hospital is looking to add a compassionate and skilled Client Service Representative to our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our supportive environment means you’ll get to work with a team dedicated to mentorship and growth while practicing high quality medicine! As part of our team, you’ll work with the latest technology and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love.
At Greenwich Village Animal Hospital, every patient is treated as if they were our own. Compassion fuels our decisions, our medicine, and the small, thoughtful moments that make each visit special.
Client Service Representative Greenwich Village Animal Hospital
Pay Rate: $24/hour
WHAT YOU’LL DO
Ensure that clients and pets feel welcome and comfortable
Demonstrate excellent relations with clients/pets in waiting and/or exam rooms
Keep clients informed of expected delays and wait times
Answer telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system
Receive and relay client correspondence and update client financial records
Answer client’s inquiries about basic animal care questions and routine procedures
Handle invoices and payment transactions
Receive and relay telephone, fax, and email messages accurately and promptly
Maintain appointment schedule, set appointments with complete information, monitor schedule for accuracy, confirm appointments, follow up on missed appointments, and input new client data into the appointment schedule program
Maintain accuracy with cash drawer, credit card‑scratch pay and CareCredit transactions
Flexibility in working hours is required to ensure that the job is done properly
Maintain the cleanliness of the front office area, ensuring all proper supplies are stocked adequately; follow daily task checklist
Follow hospital cleaning checklists
REQUIREMENTS
High school diploma or equivalent
Previous experience working as a Veterinary Receptionist/CSR is preferred but not required
BENEFITS We’re passionate about helping you reach your greatest potential – both at work and at home. As a result, our compensation package is outstanding:
Great pay with competitive medical, dental, and vision insurance coverage
401K with a total company match of up to 4% after 6 months of service
Generous paid time off
Mental Health Resources
Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experience for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.
Joining our fun and team-first atmosphere comes with a level of support that’s hard to find anywhere else. Everything we do is with purpose – down to the way we invest in our people and create long‑overdue change in the industry. We’re hyper‑focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families.
Employment will require the successful completion of references and background check.
Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws.
Learn more about our career opportunities at: https://rarebreedvet.com/careers/
Where uncommon support partners with joy.
#J-18808-Ljbffr
At Greenwich Village Animal Hospital, every patient is treated as if they were our own. Compassion fuels our decisions, our medicine, and the small, thoughtful moments that make each visit special.
Client Service Representative Greenwich Village Animal Hospital
Pay Rate: $24/hour
WHAT YOU’LL DO
Ensure that clients and pets feel welcome and comfortable
Demonstrate excellent relations with clients/pets in waiting and/or exam rooms
Keep clients informed of expected delays and wait times
Answer telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system
Receive and relay client correspondence and update client financial records
Answer client’s inquiries about basic animal care questions and routine procedures
Handle invoices and payment transactions
Receive and relay telephone, fax, and email messages accurately and promptly
Maintain appointment schedule, set appointments with complete information, monitor schedule for accuracy, confirm appointments, follow up on missed appointments, and input new client data into the appointment schedule program
Maintain accuracy with cash drawer, credit card‑scratch pay and CareCredit transactions
Flexibility in working hours is required to ensure that the job is done properly
Maintain the cleanliness of the front office area, ensuring all proper supplies are stocked adequately; follow daily task checklist
Follow hospital cleaning checklists
REQUIREMENTS
High school diploma or equivalent
Previous experience working as a Veterinary Receptionist/CSR is preferred but not required
BENEFITS We’re passionate about helping you reach your greatest potential – both at work and at home. As a result, our compensation package is outstanding:
Great pay with competitive medical, dental, and vision insurance coverage
401K with a total company match of up to 4% after 6 months of service
Generous paid time off
Mental Health Resources
Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experience for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.
Joining our fun and team-first atmosphere comes with a level of support that’s hard to find anywhere else. Everything we do is with purpose – down to the way we invest in our people and create long‑overdue change in the industry. We’re hyper‑focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families.
Employment will require the successful completion of references and background check.
Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws.
Learn more about our career opportunities at: https://rarebreedvet.com/careers/
Where uncommon support partners with joy.
#J-18808-Ljbffr