Cox Enterprises Inc
Director, Enterprise Incident Response & Monitoring
Cox Enterprises Inc, Atlanta, Georgia, United States, 30383
* 10+ years of experience in IT Operations, Site Reliability Engineering, or Platform Engineering; 5+ years leading enterprise-scale incident response or monitoring functions.* Proven success leading and personally managing major incidents in distributed or hybrid cloud environments.* Deep expertise in modern observability and monitoring platforms (**Service Now, Splunk, New Relic,etc** ).* Strong understanding of event correlation, AIOps, and data-driven operational intelligence.* Technical fluency across cloud platforms (**AWS, GCP, Azure**), infrastructure, and CI/CD ecosystems.* Exceptional communication and composure under pressure; able to lead at both the executive and engineering levels.* Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred).* Demonstrated experience **modernizing enterprise monitoring or observability programs** in large-scale environments.* Experience implementing **AI/ML-based monitoring or predictive analytics** in operational contexts.* Passion for building resilient systems, empowering engineering teams, and advancing client trust through operational excellence.Cox brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges.
Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe.
From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference.
Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons. #J-18808-Ljbffr
Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe.
From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference.
Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons. #J-18808-Ljbffr