QualiZeal
About the job
About Qualizeal:
Qualizeal is North America's Fastest-growing Independent Digital Quality Engineering Services company with a global headcount of 800+ Software Quality and Development Engineers. Trusted by 40+ global enterprises, QualiZeal has delivered over 200 successful projectsin the areas of Quality Engineering, Digital Engineering, Advisory and Transformation, and Emerging Technology Testingearning an industry-leading client NPS score of 85. Founded on principles of delivery excellence, service orientation and customer delight, we are a fast-paced, culture-driven organization on a high-growth trajectory.
Recognitions:
Great Place to Work Certified (2023,2024)
Major Contender in Quality Engineering by Everest Group (2023)
Economic Times Excellence Award (2023)
The Global Choice Award (2022)
NASSCOM Member
ISO 13485:2016 and ISO 9001:2015
Glassdoor Rating: 4.7
Key Responsibilities 1. Technical Leadership & Architecture Alignment Work directly with Client leads, architects, and SMEs to translate functional needs into
scalable architecture
and
solution designs . Understand high-level and low-level architecture diagrams, API mappings, integration points, cloud components, and data flows. Drive technical discussions across Java, Python, microservices, AWS cloud, DevOps, data models, and CICD lifecycle. Partner with TechOps experts to consolidate architectural guidance into actionable delivery plans. 2. Delivery Ownership for Ground-Ops Programs Act as the
primary technical owner
for the Ground-Ops Cargo Portal modernization and future Ground-Ops programs. Lead discovery, requirement clarification, sequencing, dependency management, and solution walk-throughs. Collaborate with Southwest Leaders to ensure that delivery aligns with their expectations and business outcomes. 3. Hands-On Technical Expertise Must be able to understand, contribute to, and review technical work across: Java / Spring / Python
backend service development API integrations , microservices, REST, messaging AWS Cloud stack
(EKS, EC2, IAM, Networking, CloudWatch, S3, Lambda, RDS, Step Functions) DevOps & CICD
(Terraform, GitLab/Jenkins pipelines, Docker, Kubernetes) Monitoring & Observability
(Prometheus, Grafana, ELK, AppDynamics, OpenTelemetry) Automation
(Python, scripting, automated deployment and testing workflows) 4. Agile Delivery & Program Management Lead sprint planning, backlog management, story grooming, and cross-team delivery tracking. Build project schedules, manage risks, track dependencies, and ensure delivery milestones are met. Manage cutover planning, release sequencing, test cycles, defect triage, and go-live readiness. 5. Offshore Team Management (India-based teams) Provide daily leadership and guidance to offshore engineers, architects, testers, and DevOps resources. Coordinate time-zoneshifted work between Dallas onsite stakeholders and India engineering teams. Partner with Offshore Delivery Lead to build team structure, onboarding, operating rhythms, and governance. Ensure alignment, quality, and accountability across 20+ offshore resources (scaling to 50+ across programs). 6. Stakeholder & Cross-Functional Collaboration Act as the technical connective tissue between Ground-Ops leaders, TechOps architecture partners, QualiZeal delivery, and offshore engineering teams. Provide transparent communication, problem-solving, and escalation management. Present solution options, delivery approaches, risks, and progress summaries to SWA leaders. 7. Quality, Automation, & Engineering Excellence Drive engineering best practices, coding standards, automation-first principles, CI/CD optimization, and stability. Ensure performance, scalability, and security considerations are embedded into every design. Partner with SWA QA and automation teams to integrate modern testing frameworks and tooling.
Required Skills & Experience Technical Expertise 12+ years in engineering + technical project leadership Strong hands-on understanding of
Java, Python, microservices, APIs Proven cloud engineering experience ( AWS required ) Excellent understanding of DevOps, CI/CD, automation, EKS/Kubernetes Experience in large-scale, high-availability systems Program & Delivery Management 10+ years managing large projects involving 30100 engineers Ability to run discovery, define solutions, and drive multi-phase delivery Experience collaborating with enterprise architecture, infrastructure, and platform teams Offshore Team Leadership Direct experience leading
India-based offshore engineering teams Proven ability to manage distributed development, quality gates, and delivery dependencies Soft Skills Exceptional stakeholder management & communication Ability to translate architecture into clear delivery actions Proactive leadership, ownership mindset, and structured problem solving Ability to work independently within a high-velocity customer environment
Key Responsibilities 1. Technical Leadership & Architecture Alignment Work directly with Client leads, architects, and SMEs to translate functional needs into
scalable architecture
and
solution designs . Understand high-level and low-level architecture diagrams, API mappings, integration points, cloud components, and data flows. Drive technical discussions across Java, Python, microservices, AWS cloud, DevOps, data models, and CICD lifecycle. Partner with TechOps experts to consolidate architectural guidance into actionable delivery plans. 2. Delivery Ownership for Ground-Ops Programs Act as the
primary technical owner
for the Ground-Ops Cargo Portal modernization and future Ground-Ops programs. Lead discovery, requirement clarification, sequencing, dependency management, and solution walk-throughs. Collaborate with Southwest Leaders to ensure that delivery aligns with their expectations and business outcomes. 3. Hands-On Technical Expertise Must be able to understand, contribute to, and review technical work across: Java / Spring / Python
backend service development API integrations , microservices, REST, messaging AWS Cloud stack
(EKS, EC2, IAM, Networking, CloudWatch, S3, Lambda, RDS, Step Functions) DevOps & CICD
(Terraform, GitLab/Jenkins pipelines, Docker, Kubernetes) Monitoring & Observability
(Prometheus, Grafana, ELK, AppDynamics, OpenTelemetry) Automation
(Python, scripting, automated deployment and testing workflows) 4. Agile Delivery & Program Management Lead sprint planning, backlog management, story grooming, and cross-team delivery tracking. Build project schedules, manage risks, track dependencies, and ensure delivery milestones are met. Manage cutover planning, release sequencing, test cycles, defect triage, and go-live readiness. 5. Offshore Team Management (India-based teams) Provide daily leadership and guidance to offshore engineers, architects, testers, and DevOps resources. Coordinate time-zoneshifted work between Dallas onsite stakeholders and India engineering teams. Partner with Offshore Delivery Lead to build team structure, onboarding, operating rhythms, and governance. Ensure alignment, quality, and accountability across 20+ offshore resources (scaling to 50+ across programs). 6. Stakeholder & Cross-Functional Collaboration Act as the technical connective tissue between Ground-Ops leaders, TechOps architecture partners, QualiZeal delivery, and offshore engineering teams. Provide transparent communication, problem-solving, and escalation management. Present solution options, delivery approaches, risks, and progress summaries to SWA leaders. 7. Quality, Automation, & Engineering Excellence Drive engineering best practices, coding standards, automation-first principles, CI/CD optimization, and stability. Ensure performance, scalability, and security considerations are embedded into every design. Partner with SWA QA and automation teams to integrate modern testing frameworks and tooling.
Required Skills & Experience Technical Expertise 12+ years in engineering + technical project leadership Strong hands-on understanding of
Java, Python, microservices, APIs Proven cloud engineering experience ( AWS required ) Excellent understanding of DevOps, CI/CD, automation, EKS/Kubernetes Experience in large-scale, high-availability systems Program & Delivery Management 10+ years managing large projects involving 30100 engineers Ability to run discovery, define solutions, and drive multi-phase delivery Experience collaborating with enterprise architecture, infrastructure, and platform teams Offshore Team Leadership Direct experience leading
India-based offshore engineering teams Proven ability to manage distributed development, quality gates, and delivery dependencies Soft Skills Exceptional stakeholder management & communication Ability to translate architecture into clear delivery actions Proactive leadership, ownership mindset, and structured problem solving Ability to work independently within a high-velocity customer environment