EdFed
Senior Vice President of Business Services
Job Category : Executive Support Services
Requisition Number : SENIO001795
Posted: December 8, 2025
Full-Time
On-site
Location Kendall 7800 SW 117 Avenue Miami, FL 33183, USA
The Senior Vice President of Business Services (SVP of Business Services) is responsible for establishing and leading the organization’s Business Services function. This executive is responsible for bringing the credit union’s high-level strategy and roadmap to life—transforming vision into reality through strong leadership, cross-functional collaboration, and innovative solutions for our business members.
As the architect of the organization’s small business program, this position requires partnership with IT, project management, and senior leadership to design and execute the roadmap, make strategic recommendations, and take ownership for building a best-in-class business services platform. The SVP of Business Services will also work closely with external partners, including FinTechs, consultants, and other providers, to deliver products and services that meet evolving member needs.
Duties & Responsibilities
Translate organizational strategy into actionable roadmaps for business services.
Launch, refine, and expand business products and services—including lending, deposits, treasury management, and payments.
Build, mentor, and lead a high-performing team committed to innovation, service excellence, and results. Set clear goals and performance expectations; monitor progress and hold team members accountable for production and portfolio quality.
Partner with IT, project management, and other teams to implement systems, tools, and processes that support growth.
Collaborate with senior leadership and external partners to align initiatives and ensure seamless integration.
Grow both business deposit and lending portfolios with a focus on long‑term sustainability and profitability.
Oversee credit practices, ensuring strong risk management and compliance while enabling member access to capital.
Drive accountability for execution across functions, ensuring progress against key milestones.
Foster a culture of collaboration, accountability, and continuous improvement.
Serve as the face of the credit union’s business services in the community.
Cultivate partnerships, build credibility, and position the credit union as a trusted partner for small businesses.
Stay abreast of regulatory changes and industry best practices, trends and regulations related to business products and services.
Lead and champion the evolution of technology embedded within the business product and service channels to enhance member experience and develop market strategies for on‑going business services expansion.
Perform other duties as assigned by management.
Skills
Strong background in commercial credit, portfolio management, and financial analysis, with the ability to balance technical expertise and strategic leadership.
Proven track record in business services strategy development, execution, and portfolio growth.
Knowledge of credit union operations, lending regulations, and financial products for small business.
Exceptional communication, analytical, and relationship‑building skills.
Demonstrated ability to lead cross‑functional teams and manage complex initiatives from concept to execution.
Proficient with Microsoft Office Suite software.
High degree of professionalism, integrity, and alignment with the credit union’s core values.
Education Required Bachelor’s or better.
Preferred Master’s or better.
Experience 10+ years progressive experience in business/commercial banking, including 5+ years in a senior leadership role.
Licenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Requisition Number : SENIO001795
Posted: December 8, 2025
Full-Time
On-site
Location Kendall 7800 SW 117 Avenue Miami, FL 33183, USA
The Senior Vice President of Business Services (SVP of Business Services) is responsible for establishing and leading the organization’s Business Services function. This executive is responsible for bringing the credit union’s high-level strategy and roadmap to life—transforming vision into reality through strong leadership, cross-functional collaboration, and innovative solutions for our business members.
As the architect of the organization’s small business program, this position requires partnership with IT, project management, and senior leadership to design and execute the roadmap, make strategic recommendations, and take ownership for building a best-in-class business services platform. The SVP of Business Services will also work closely with external partners, including FinTechs, consultants, and other providers, to deliver products and services that meet evolving member needs.
Duties & Responsibilities
Translate organizational strategy into actionable roadmaps for business services.
Launch, refine, and expand business products and services—including lending, deposits, treasury management, and payments.
Build, mentor, and lead a high-performing team committed to innovation, service excellence, and results. Set clear goals and performance expectations; monitor progress and hold team members accountable for production and portfolio quality.
Partner with IT, project management, and other teams to implement systems, tools, and processes that support growth.
Collaborate with senior leadership and external partners to align initiatives and ensure seamless integration.
Grow both business deposit and lending portfolios with a focus on long‑term sustainability and profitability.
Oversee credit practices, ensuring strong risk management and compliance while enabling member access to capital.
Drive accountability for execution across functions, ensuring progress against key milestones.
Foster a culture of collaboration, accountability, and continuous improvement.
Serve as the face of the credit union’s business services in the community.
Cultivate partnerships, build credibility, and position the credit union as a trusted partner for small businesses.
Stay abreast of regulatory changes and industry best practices, trends and regulations related to business products and services.
Lead and champion the evolution of technology embedded within the business product and service channels to enhance member experience and develop market strategies for on‑going business services expansion.
Perform other duties as assigned by management.
Skills
Strong background in commercial credit, portfolio management, and financial analysis, with the ability to balance technical expertise and strategic leadership.
Proven track record in business services strategy development, execution, and portfolio growth.
Knowledge of credit union operations, lending regulations, and financial products for small business.
Exceptional communication, analytical, and relationship‑building skills.
Demonstrated ability to lead cross‑functional teams and manage complex initiatives from concept to execution.
Proficient with Microsoft Office Suite software.
High degree of professionalism, integrity, and alignment with the credit union’s core values.
Education Required Bachelor’s or better.
Preferred Master’s or better.
Experience 10+ years progressive experience in business/commercial banking, including 5+ years in a senior leadership role.
Licenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr