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Hallcon

AM Operations Supervisor (Transportation) - San Jose CA

Hallcon, San Jose, California, United States, 95199

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AM Operations Supervisor (Transportation) - San Jose CA Sunnyvale, CA, USA •

Fremont, CA, USA •

Hollister, CA 95023, USA

Job Description Posted Monday, December 8, 2025 at 9:00 AM

Hallcon is a mobility and infrastructure services company focused on turnkey solutions for clients such as technology companies, manufacturers, railroads, universities, corporate business parks, hospitals, airports, public transportation agencies and more.

The Company provides essential transportation services including multi-mode operations, integrated command centers, electric vehicle (EV) infrastructure, technology, analytics and business intelligence, maintenance, cleaning, and rider experience measurement. For more information, visit hallcon.com.

Schedule: 4:00am - 12:30am Monday Through Friday

Key Highlights include:

Innovative opportunities supporting critical clientele

Ongoing professional growth and opportunity

Dynamic, energetic work environment

Hallcon is a rider experience company focused on providing diverse transportation services to exciting clients across multiple modes such as fixed route, commuter, shuttles, on-demand, and microtransit.

This role includes managing the day-to-day success of morning and afternoon commuter programs across client campuses. New team members work in an energetic, collaborative environment with Operations Managers, while honing their operations knowledge, interacting with new technologies, and advocating The Hallcon Way.

Key Responsibilities

Monitor daily driver activities to ensure compliance with company policies

Maintain communications with Local Dispatchers while responding to client needs

Provide Support to Dispatch Team to ensure successful operation, cover shifts as needed.

Initiate corrective actions with employees to manage client incidents while mitigating the risk of future SLA penalties

Develop written reports as required by management

Professionally respond to information requested by riders and client

Coordinate communication between employees and clients

Process and complete employee payroll

Ensure Safety Standards are met and rules are followed.

Qualifications& Experience

Good communication skills and ability to interact with passengers and clients with clarity, tact and courtesy

Must be computer literate and have working experience with Microsoft Office suite

Must be able to work various days and hours with flexibility, as required

Must be at least 21 years of age

Must be qualified to work in the United States

Must have a minimum of 5 years’ experience in customer service and transportation service

Requires experience with FMCSA regulations as prescribed by the US Department of Transportation

Experience with fleet management, maintenance, dispatch software and systems is highly desirable.

Hallcon is an Equal Employment Opportunity employer.

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