Insight Recruitment
Global IT Infrastructure Manager
Insight Recruitment, Minneapolis, Minnesota, United States, 55400
Direct message the job poster from Insight Recruitment
Retained Recruiting Leader | Helping ERP/IT Professionals to further their career | We Make The Hiring Process The Best Part of Your Day Are you a strategic IT leader who thrives in complex, international environments? Do you excel at building high-performing teams, optimizing mission‑critical systems, and ensuring enterprise‑wide resilience? This role offers the opportunity to oversee and elevate a global infrastructure landscape spanning multiple continents.
We’re seeking a Global IT Infrastructure Manager to spearhead worldwide infrastructure operations—ensuring availability, performance, security, and scalability across a diverse technical ecosystem. This leader will partner closely with cross‑functional stakeholders, guide a distributed technical team, and drive forward the organization’s infrastructure vision.
Guide, mentor, and develop an infrastructure operations team that supports a global network of business units.
Delegate workloads with clarity and fairness, balancing urgency with team capabilities.
Promote collaboration, communication, and a culture of continuous improvement.
Strategic Planning & Resource Management
Build operational and project plans that anticipate needs and support long‑term growth.
Secure and manage OPEX and CAPEX budgets while following internal financial processes.
Ensure alignment between infrastructure initiatives and overall technology strategy.
Define and track KPIs and operational dashboards to evaluate performance.
Identify opportunities to enhance productivity, efficiency, and automation.
Infrastructure Operations & Optimization
Oversee systems administration, network operations, and core infrastructure services.
Maintain optimal performance across hardware, operating systems, storage, and virtualization platforms.
Lead efforts to modernize, standardize, and scale infrastructure across global environments.
Security, Compliance & Continuity
Ensure infrastructure meets security, reliability, and compliance expectations.
Maintain and improve business continuity and disaster recovery plans.
Evaluate risks proactively and champion secure‑by‑design practices across teams.
Coordinate clear, timely communication during incidents and infrastructure events.
Build processes that strengthen operational readiness and response effectiveness.
What You Bring
Expertise across cloud platforms (AWS, Azure), networking, wireless technologies, telephony, virtualization, physical infrastructure, and storage/backup systems.
Strong understanding of cybersecurity principles and compliance frameworks.
Exceptional communication skills and the ability to operate calmly under pressure.
Demonstrated experience solving complex technical challenges in global environments.
Relevant professional certifications are a strong plus.
Ability to travel internationally—approximately 20% of the time.
Education & Experience
Bachelor’s degree in Computer Science, Information Technology, or a related field.
At least 7 years in IT infrastructure and operations management.
Minimum 3 years leading and motivating high‑performing technical teams.
Familiarity with:
Network technologies: LAN, WAN, SD‑WAN, WiFi, routing
Data centers, server rooms, and hybrid environments
Windows, Linux, VM platforms such as VMware or Hyper‑V
SAN/NAS, cloud backup solutions, and DR planning
Firewalls, proxies, endpoint protection
Active Directory, IAM, SSO, MFA, SCIM
Microsoft 365, Teams, SharePoint
Monitoring, CMDB, and ITSM platforms (e.g., Freshservice)
#J-18808-Ljbffr
Retained Recruiting Leader | Helping ERP/IT Professionals to further their career | We Make The Hiring Process The Best Part of Your Day Are you a strategic IT leader who thrives in complex, international environments? Do you excel at building high-performing teams, optimizing mission‑critical systems, and ensuring enterprise‑wide resilience? This role offers the opportunity to oversee and elevate a global infrastructure landscape spanning multiple continents.
We’re seeking a Global IT Infrastructure Manager to spearhead worldwide infrastructure operations—ensuring availability, performance, security, and scalability across a diverse technical ecosystem. This leader will partner closely with cross‑functional stakeholders, guide a distributed technical team, and drive forward the organization’s infrastructure vision.
Guide, mentor, and develop an infrastructure operations team that supports a global network of business units.
Delegate workloads with clarity and fairness, balancing urgency with team capabilities.
Promote collaboration, communication, and a culture of continuous improvement.
Strategic Planning & Resource Management
Build operational and project plans that anticipate needs and support long‑term growth.
Secure and manage OPEX and CAPEX budgets while following internal financial processes.
Ensure alignment between infrastructure initiatives and overall technology strategy.
Define and track KPIs and operational dashboards to evaluate performance.
Identify opportunities to enhance productivity, efficiency, and automation.
Infrastructure Operations & Optimization
Oversee systems administration, network operations, and core infrastructure services.
Maintain optimal performance across hardware, operating systems, storage, and virtualization platforms.
Lead efforts to modernize, standardize, and scale infrastructure across global environments.
Security, Compliance & Continuity
Ensure infrastructure meets security, reliability, and compliance expectations.
Maintain and improve business continuity and disaster recovery plans.
Evaluate risks proactively and champion secure‑by‑design practices across teams.
Coordinate clear, timely communication during incidents and infrastructure events.
Build processes that strengthen operational readiness and response effectiveness.
What You Bring
Expertise across cloud platforms (AWS, Azure), networking, wireless technologies, telephony, virtualization, physical infrastructure, and storage/backup systems.
Strong understanding of cybersecurity principles and compliance frameworks.
Exceptional communication skills and the ability to operate calmly under pressure.
Demonstrated experience solving complex technical challenges in global environments.
Relevant professional certifications are a strong plus.
Ability to travel internationally—approximately 20% of the time.
Education & Experience
Bachelor’s degree in Computer Science, Information Technology, or a related field.
At least 7 years in IT infrastructure and operations management.
Minimum 3 years leading and motivating high‑performing technical teams.
Familiarity with:
Network technologies: LAN, WAN, SD‑WAN, WiFi, routing
Data centers, server rooms, and hybrid environments
Windows, Linux, VM platforms such as VMware or Hyper‑V
SAN/NAS, cloud backup solutions, and DR planning
Firewalls, proxies, endpoint protection
Active Directory, IAM, SSO, MFA, SCIM
Microsoft 365, Teams, SharePoint
Monitoring, CMDB, and ITSM platforms (e.g., Freshservice)
#J-18808-Ljbffr