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Huntington National Bank

Branch Manager-(Kentwood, MI)

Huntington National Bank, Kentwood, Michigan, United States

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Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. As a Branch Manager, you are responsible for management of the branch and for leading all facets of sales, service and operations. You will coach the team, drive budgeted production goals, acquire new consumer and business customers, initiate referrals to partners, deepen existing relationships, and run consistent business development and calling programs.

Duties & Responsibilities

Managing portfolio of high value consumer and business customers.

Leads the process of referring customers to other areas of the bank to meet customer needs, deepen relationships and build strong internal partnerships pursuant to OCR guidelines for the branch.

Leading team to provide excellent customer service and effectively resolve customer issues.

Leveraging available tools and technology to identify and present sales and service opportunities.

Maintaining knowledge and educating team on all products, services, technology and policies.

Maintaining active involvement in the community, and developing key business and community relationships.

Developing key internal partnerships to drive business in market area.

Actively overseeing the recruitment / hiring process ensuring assigned market is staffed with colleagues suitable for Huntington’s culture.

Garnering resources required to support team.

Managing the overall operations of the branch, adhering to all operational, security, risk and regulatory related policies and procedures.

Understanding branch sales, service, operations and financial performance.

Demonstrating acumen in banking, investments, consumer lending, business banking, business lending, sales, sales leadership, customer service, process management, coaching, colleague development, communication and presentation.

Performing other duties as assigned.

Basic Qualifications

High School Diploma or GED and minimum of 1 year or more in a goal driven retail sales leadership role or a Bachelor's Degree.

Preferred Qualifications

Bachelor's Degree and previous management experience.

Ability to understand, drive, and lead branch sales, service, operations and financial performance within the branch and digital channels.

Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, sales leadership, customer service, process management, coaching and colleague development and presentation skills.

Excellent verbal and written communication skills.

Comfort with technology such as mobile services and online banking services.

Knowledge of consumer and business deposit products.

Ability to develop, influence, inspire and motivate colleagues to increase retention.

Exempt Status Yes (not eligible for overtime pay)

Workplace Type Office. Our Approach to Office Workplace Type: Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in‑office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F‑1 students, H‑1B professionals, O‑1 workers, TN workers, E‑3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Location: Grand Rapids, MI. Salary: $85,000.00‑$95,000.00.

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