Waccamaw Management, LLC
Assistant General Manager (Part Time)
Waccamaw Management, LLC, Fairfax, Virginia, United States, 22032
Assistant General Manager (Part Time)
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Waccamaw Management, LLC
Part-time role working Tuesdays and Thursdays, 9am-5pm.
Job Description The Assistant General Manager is the liaison among the General Manager, homeowners, members of the Board of Directors, Committee Members, and the association management staff. This onsite role assists the General Manager with office, administrative, and clerical functions; coordinating and scheduling with homeowners and vendors; and managing multiple projects simultaneously. Team collaboration and strong customer service skills are essential for success.
Daily Responsibilities
Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors and contractors.
Research and respond to inquiries in-person, by phone, and email.
Manage all mail and email correspondence to homeowners, vendors, subcontractors, and members of the board of directors.
Activate and issue pool passes, parking passes, and key FOBS.
Receive, sort, log, and distribute mail and packages.
Data entry and update information in the database; record and track documents and information.
Issue violation letters to homeowners and follow-up to ensure correction.
Assist with maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors for work to be done onsite.
Assist in preparing board packages. Coordinate and schedule monthly and annual board meetings.
Create and send out weekly mass communications by mail and email to homeowners notifying them of maintenance onsite, HOA guidelines, and community events.
Assist homeowners in completing architectural review forms and follow-up with homeowners on the Board’s decision.
Assist with other projects as assigned.
Requirements
2+ years of administrative experience in single-family, multi-family, leasing, vacation rentals, corporate, or hospitality environments.
Customer-service driven and team oriented with a consultative approach when assisting others.
Confident in experience and collaborative spirit.
Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.
Excellent communication skills (written and oral) and conflict resolution techniques.
Well-versed in Microsoft Office products (Word, Excel, Outlook).
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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–
Waccamaw Management, LLC
Part-time role working Tuesdays and Thursdays, 9am-5pm.
Job Description The Assistant General Manager is the liaison among the General Manager, homeowners, members of the Board of Directors, Committee Members, and the association management staff. This onsite role assists the General Manager with office, administrative, and clerical functions; coordinating and scheduling with homeowners and vendors; and managing multiple projects simultaneously. Team collaboration and strong customer service skills are essential for success.
Daily Responsibilities
Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors and contractors.
Research and respond to inquiries in-person, by phone, and email.
Manage all mail and email correspondence to homeowners, vendors, subcontractors, and members of the board of directors.
Activate and issue pool passes, parking passes, and key FOBS.
Receive, sort, log, and distribute mail and packages.
Data entry and update information in the database; record and track documents and information.
Issue violation letters to homeowners and follow-up to ensure correction.
Assist with maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors for work to be done onsite.
Assist in preparing board packages. Coordinate and schedule monthly and annual board meetings.
Create and send out weekly mass communications by mail and email to homeowners notifying them of maintenance onsite, HOA guidelines, and community events.
Assist homeowners in completing architectural review forms and follow-up with homeowners on the Board’s decision.
Assist with other projects as assigned.
Requirements
2+ years of administrative experience in single-family, multi-family, leasing, vacation rentals, corporate, or hospitality environments.
Customer-service driven and team oriented with a consultative approach when assisting others.
Confident in experience and collaborative spirit.
Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.
Excellent communication skills (written and oral) and conflict resolution techniques.
Well-versed in Microsoft Office products (Word, Excel, Outlook).
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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