Symphony of the Mountains
DIRECTOR OF OPERATIONS — JOB DESCRIPTION
Job Title:
Director of Operations
Reports To:
Music Director
Supervises:
Crew Chief, Crew, Librarian Intern (when applicable)
Job Summary The Director of Operations is responsible for ensuring that the scheduling and production of all orchestra events (including concerts, rehearsals, and tours) run smoothly and effectively. This role oversees orchestra personnel and stage crew operations, including contract preparation and management, payroll and record maintenance, musician scheduling, hiring of substitute and extra musicians, and coordination of auditions. The Director of Operations also serves as a liaison between the conductor and musicians, and between administrative staff and musicians.
JOB DUTIES AND RESPONSIBILITIES 1. Administrative & Budget Oversight
Develop and monitor budgets for all concert production and touring activities.
Report to appropriate performance licensing organizations and ensure timely payment of ASCAP and BMI dues.
2. Concert Production & Event Logistics
Plan and administer all concert production activities, including facility rental, equipment and truck rental, staging requirements, and percussion/piano needs.
Book rehearsal and concert facilities; visit and evaluate potential venues.
Coordinate production activities with personnel and SOTM staff.
Load in, travel to venues, and set up equipment; load out and return equipment to the Renaissance Center.
Serve as stage manager; supervise orchestra setup for rehearsals and concerts.
Coordinate with the Music Director regarding special setup requirements.
Arrive backstage early to check preparations, address last‑minute changes, and determine the actual start time of concerts.
Confirm arrangements with the recording engineer for any concert taping.
Arrange travel, lodging, and hospitality for guest artist(s); assist with related needs during the production.
Coordinate dressing rooms and warm‑up spaces for guest artist(s), conductor, and musicians.
Work with sound and light crews to ensure the best result.
Create and send technical riders and stage plots to venue managers and sound/light technicians.
Ensure any rentals are returned promptly.
Obtain instrumentation needs from the Music Director and hire/schedule musicians accordingly.
Hire and schedule musicians for all chamber group and education outreach activities.
Maintain a selective list of qualified substitutes and extra players.
Create and maintain musician contracts, W‑9s, and other required documentation; notify musicians of any contract changes.
Create rosters, call sheets, and parking maps for each concert or series.
Process payments to musicians, substitutes, and crew; ensure timely and accurate compensation.
Track payroll variations including mileage, cartage, and other adjustments.
Hire, train, supervise, and evaluate all crew staff.
Coordinate host families as needed.
Respond to conductor and musician requests and resolve issues as they arise.
Coordinate changes in seating or personnel.
Engage last‑minute substitutes for unscheduled absences or tardiness.
5. Audition Coordination
Manage audition processes for replacement or addition of roster musicians.
Provide audition information to candidates.
Reserve and prepare audition and warm‑up spaces.
Schedule and facilitate auditions while maintaining anonymity; record results and communicate decisions to candidates.
6. Music Procurement, Preparation & Library Maintenance Music Procurement
Research music (costs, rental/purchase options, publishers) and acquire materials.
Maintain a music cost sheet and provide updates to the Music Director.
Ensure prompt return of rented or borrowed materials.
Music Preparation & Distribution
Prepare all music (including bowings), and distribute PDF copies to musicians via email; prepare physical music folders.
Compose program pages for each concert.
Library Maintenance
Maintain the orchestra’s collection of scores and parts; maintain digital inventory list.
7. Equipment & Resource Management
Ensure all equipment is properly maintained; research replacement materials and equipment as needed; coordinate return of lost items.
Maintain red chair covers and order replacements as needed.
8. Support for Youth Orchestra, Chamber Outreach & Special Events
Hire stagehand(s) for Primo and Summit Strings concerts.
Assist with logistical arrangements for chamber group outreach events.
Assist with logistical arrangements for all special events and projects.
9. Ticketing Support
Sell tickets in AudienceView and update information as needed.
10. Other Duties
Perform other duties as assigned to support the mission and operations of Symphony of the Mountains.
Competitive salary based on experience
Disability insurance
Group rate health, dental, and vision insurance offered
Generous paid time off and holidays
Opportunities for professional development and growth
How to Apply Interested candidates are invited to submit a CV, resume, and cover letter to cassidy@symphonyofthemountains.org. Please include “Director of Operations Application” in the subject line.
About Symphony of the Mountains Symphony of the Mountains (SOTM) is a professional orchestra based in the Appalachian Highlands, serving communities across Northeast Tennessee, Southwest Virginia, and Western North Carolina. Since 1946, SOTM has been a regional leader in artistic excellence, presenting dynamic concerts, fostering young musicians through youth ensembles, and delivering accessible music education and outreach.
In addition to our mainstage performances, SOTM is deeply committed to community impact. Through our Paths to Dignity initiative, SOTM brings musicians into shelters and outreach centers, offering meaningful musical experiences to those facing housing insecurity and affirming the belief that music is a right, not a privilege.
Symphony of the Mountains exists to entertain, educate, and enrich. Every performance is an invitation to connect people, uplift communities, and create lasting harmony through the power of music.
Symphony of the Mountains is an equal opportunity employer and encourages candidates from diverse backgrounds to apply.
Seniority level
Director
Employment type
Full‑time
Job function
Management and Manufacturing
Industries
Performing Arts
#J-18808-Ljbffr
Director of Operations
Reports To:
Music Director
Supervises:
Crew Chief, Crew, Librarian Intern (when applicable)
Job Summary The Director of Operations is responsible for ensuring that the scheduling and production of all orchestra events (including concerts, rehearsals, and tours) run smoothly and effectively. This role oversees orchestra personnel and stage crew operations, including contract preparation and management, payroll and record maintenance, musician scheduling, hiring of substitute and extra musicians, and coordination of auditions. The Director of Operations also serves as a liaison between the conductor and musicians, and between administrative staff and musicians.
JOB DUTIES AND RESPONSIBILITIES 1. Administrative & Budget Oversight
Develop and monitor budgets for all concert production and touring activities.
Report to appropriate performance licensing organizations and ensure timely payment of ASCAP and BMI dues.
2. Concert Production & Event Logistics
Plan and administer all concert production activities, including facility rental, equipment and truck rental, staging requirements, and percussion/piano needs.
Book rehearsal and concert facilities; visit and evaluate potential venues.
Coordinate production activities with personnel and SOTM staff.
Load in, travel to venues, and set up equipment; load out and return equipment to the Renaissance Center.
Serve as stage manager; supervise orchestra setup for rehearsals and concerts.
Coordinate with the Music Director regarding special setup requirements.
Arrive backstage early to check preparations, address last‑minute changes, and determine the actual start time of concerts.
Confirm arrangements with the recording engineer for any concert taping.
Arrange travel, lodging, and hospitality for guest artist(s); assist with related needs during the production.
Coordinate dressing rooms and warm‑up spaces for guest artist(s), conductor, and musicians.
Work with sound and light crews to ensure the best result.
Create and send technical riders and stage plots to venue managers and sound/light technicians.
Ensure any rentals are returned promptly.
Obtain instrumentation needs from the Music Director and hire/schedule musicians accordingly.
Hire and schedule musicians for all chamber group and education outreach activities.
Maintain a selective list of qualified substitutes and extra players.
Create and maintain musician contracts, W‑9s, and other required documentation; notify musicians of any contract changes.
Create rosters, call sheets, and parking maps for each concert or series.
Process payments to musicians, substitutes, and crew; ensure timely and accurate compensation.
Track payroll variations including mileage, cartage, and other adjustments.
Hire, train, supervise, and evaluate all crew staff.
Coordinate host families as needed.
Respond to conductor and musician requests and resolve issues as they arise.
Coordinate changes in seating or personnel.
Engage last‑minute substitutes for unscheduled absences or tardiness.
5. Audition Coordination
Manage audition processes for replacement or addition of roster musicians.
Provide audition information to candidates.
Reserve and prepare audition and warm‑up spaces.
Schedule and facilitate auditions while maintaining anonymity; record results and communicate decisions to candidates.
6. Music Procurement, Preparation & Library Maintenance Music Procurement
Research music (costs, rental/purchase options, publishers) and acquire materials.
Maintain a music cost sheet and provide updates to the Music Director.
Ensure prompt return of rented or borrowed materials.
Music Preparation & Distribution
Prepare all music (including bowings), and distribute PDF copies to musicians via email; prepare physical music folders.
Compose program pages for each concert.
Library Maintenance
Maintain the orchestra’s collection of scores and parts; maintain digital inventory list.
7. Equipment & Resource Management
Ensure all equipment is properly maintained; research replacement materials and equipment as needed; coordinate return of lost items.
Maintain red chair covers and order replacements as needed.
8. Support for Youth Orchestra, Chamber Outreach & Special Events
Hire stagehand(s) for Primo and Summit Strings concerts.
Assist with logistical arrangements for chamber group outreach events.
Assist with logistical arrangements for all special events and projects.
9. Ticketing Support
Sell tickets in AudienceView and update information as needed.
10. Other Duties
Perform other duties as assigned to support the mission and operations of Symphony of the Mountains.
Competitive salary based on experience
Disability insurance
Group rate health, dental, and vision insurance offered
Generous paid time off and holidays
Opportunities for professional development and growth
How to Apply Interested candidates are invited to submit a CV, resume, and cover letter to cassidy@symphonyofthemountains.org. Please include “Director of Operations Application” in the subject line.
About Symphony of the Mountains Symphony of the Mountains (SOTM) is a professional orchestra based in the Appalachian Highlands, serving communities across Northeast Tennessee, Southwest Virginia, and Western North Carolina. Since 1946, SOTM has been a regional leader in artistic excellence, presenting dynamic concerts, fostering young musicians through youth ensembles, and delivering accessible music education and outreach.
In addition to our mainstage performances, SOTM is deeply committed to community impact. Through our Paths to Dignity initiative, SOTM brings musicians into shelters and outreach centers, offering meaningful musical experiences to those facing housing insecurity and affirming the belief that music is a right, not a privilege.
Symphony of the Mountains exists to entertain, educate, and enrich. Every performance is an invitation to connect people, uplift communities, and create lasting harmony through the power of music.
Symphony of the Mountains is an equal opportunity employer and encourages candidates from diverse backgrounds to apply.
Seniority level
Director
Employment type
Full‑time
Job function
Management and Manufacturing
Industries
Performing Arts
#J-18808-Ljbffr