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Charter Communications

Junior Quality Assurance (QA) Analyst – Remote

Charter Communications, Chicago, Illinois, United States, 60290

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We are seeking a detail-oriented

Junior Quality Assurance Analyst

to join our remote team. In this entry-level role, you will support the QA team by testing software applications, identifying defects, and ensuring high-quality deliverables. This position is ideal for candidates who are eager to learn, have a passion for problem-solving, and want to grow in the field of software quality assurance.

Key Responsibilities

Execute manual test cases and document results accurately.

Assist in identifying, analyzing, and reporting software defects.

Work closely with developers, project managers, and senior QA analysts to ensure issues are resolved.

Participate in regression, functional, usability, and smoke testing.

Maintain detailed and organized documentation of test plans, test scripts, and test results.

Provide feedback on application functionality, usability, and performance.

Support the QA team in improving testing methods and processes.

Communicate clearly and proactively with team members in a fully remote environment.

Required Qualifications

0–2 years of experience in Quality Assurance or software testing (internship experience is acceptable).

Basic understanding of software development life cycle (SDLC) and QA methodologies.

Familiarity with bug tracking tools (e.g., Jira, ClickUp, Azure DevOps, or similar).

Strong attention to detail and ability to follow instructions.

Good written and verbal communication skills.

Ability to work independently and meet deadlines in a remote setting.

Basic knowledge of web or mobile applications.

Preferred Qualifications (Nice to Have)

Experience with test management tools (e.g., TestRail, Zephyr).

Understanding of API testing or automation tools (e.g., Postman, Selenium).

Basic knowledge of SQL for data validation.

Coursework or certification in QA or software testing (ISTQB, Google QA, etc.).

What We Offer

100% remote work environment.

Opportunities for professional growth and skills development.

Supportive team and mentorship from senior QA professionals.

Competitive salary and benefits.

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