Perkins Coie
Events and Tickets Operations Manager at Perkins Coie
The Events and Tickets Operations Manager is responsible for the strategic development, planning, management, and execution of internal and external firm events for the Seattle office. The role ensures that all meetings, events, and conferences reflect the firm’s brand, meet business objectives, and deliver a positive and memorable experience for participants. It also manages the corporate ticketing program, including vendor relationships and the purchase and allocation of sports and concert tickets for client development.
Essential Functions
Lead the strategic planning, logistics, and evaluation of office meetings and events, ensuring alignment with business goals and measurement of return on investment (ROI). Oversee all aspects of event project management, including defining roles and responsibilities, establishing timelines, managing budgets, and conducting post-event evaluations. Coordinate comprehensive event logistics such as venue selection, catering, transportation, audiovisual requirements, entertainment, signage, shipping, and promotional materials. Research venues and vendors and negotiate contracts to secure favorable terms and value for the firm. Develop event themes, timelines, budgets, and creative elements to enhance participant engagement. Manage invitations, RSVPs, and attendee tracking using Concep, CRM, and other registration platforms. Capture and analyze ROI data and manage budget versus actual spend reporting. Process expense reports accurately and in a timely manner. Administer event ticket distribution and tracking. Collab with Seattle office committees – Diversity, Inclusion & Opportunity, Community Service, and Happiness – to assist with related events and initiatives. Build and maintain strong relationships with vendors and external partners, ensuring high-quality service and cost efficiency; provide onsite event support as needed, including evening and weekend hours and travel. Serve as the primary liaison with the firm’s corporate ticket management vendor, ensuring timely communication and smooth coordination of ticket allocations and usage. Collaborate with firm and office leadership to identify ticket purchase opportunities aligned with client development strategies and manage ticket purchases on behalf of the firm. Oversee the firm’s sports and concert ticket inventory, tracking availability, requests, and usage for client development purposes. Ensure compliance with firm policies and client entertainment guidelines when distributing or assigning event tickets. Monitor ticket management account activity, reconcile invoices, and track spending to ensure accurate reporting and budget alignment. Provide regular reporting and analysis on ticket usage, event attendance, and ROI for client development initiatives. Identify opportunities to enhance the effectiveness of the ticket management program, including streamlining processes and improving visibility for stakeholders. Maintain a professional demeanor and presentation as a representative of the firm. Partner with colleagues across firm departments and offices to support large-scale firm events, tradeshows, and meetings. Maintain consistent in-office presence and adhere to firm attendance expectations. Perform other duties as assigned. Demonstrate strong collaboration and coordination skills within a high-functioning team environment, fostering alignment and engagement across committee‑led initiatives. Specific Skills Required
Exceptional customer service, communication, and interpersonal skills. Strong organizational and project management abilities, with proven success managing multiple priorities under tight deadlines. Calm and adaptable under pressure, with sound judgment and problem‑solving abilities. Keen attention to detail and commitment to excellence. Demonstrated leadership and ability to guide team members and collaborators. Strong negotiation and fiscal management skills. Proficiency with Microsoft Office (Outlook, Word, Excel) and event management tools such as Salesforce, Concep, or Cvent. Knowledge of hospitality, travel, and event industry standards and terminology. Creativity, professionalism, and the ability to represent the firm with polish and discretion. Specific Skills Preferred
Experience using artificial intelligence technologies to enhance productivity, streamline workflows, or support decision‑making. Education, Licenses, Certifications, And Experience
Bachelor’s degree required. Minimum of five years of progressively responsible experience in meeting and event planning required, including project management and corporate ticket administration. Certified Meeting Professional (CMP) or other industry certification preferred. Other Information
This position may require travel. It has no direct supervisory responsibilities but may provide guidance or direction to others supporting events. Decisions made in this position impact multiple departments and firmwide initiatives, influencing event quality, client engagement, and firm reputation. The role requires frequent standing, walking, and lifting/moving materials up to 40 pounds. Work environment may vary based on event settings and can include moderate noise levels, changes in lighting and temperature. Flexibility to work evenings, early mornings, and weekends is occasionally required to support firm events, and limited travel may be necessary. The role is hybrid, requiring a regular in‑office presence each week. Perkins Coie offers an annual discretionary bonus, 401(k) plan, medical, dental, and vision insurance, accrued paid time off plan starting at 20 days annually, personal medical and parental leave, up to 10 paid holidays, and family care benefits. Washington state compensation range: $83,470.00 to $125,720.00 annually.
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Lead the strategic planning, logistics, and evaluation of office meetings and events, ensuring alignment with business goals and measurement of return on investment (ROI). Oversee all aspects of event project management, including defining roles and responsibilities, establishing timelines, managing budgets, and conducting post-event evaluations. Coordinate comprehensive event logistics such as venue selection, catering, transportation, audiovisual requirements, entertainment, signage, shipping, and promotional materials. Research venues and vendors and negotiate contracts to secure favorable terms and value for the firm. Develop event themes, timelines, budgets, and creative elements to enhance participant engagement. Manage invitations, RSVPs, and attendee tracking using Concep, CRM, and other registration platforms. Capture and analyze ROI data and manage budget versus actual spend reporting. Process expense reports accurately and in a timely manner. Administer event ticket distribution and tracking. Collab with Seattle office committees – Diversity, Inclusion & Opportunity, Community Service, and Happiness – to assist with related events and initiatives. Build and maintain strong relationships with vendors and external partners, ensuring high-quality service and cost efficiency; provide onsite event support as needed, including evening and weekend hours and travel. Serve as the primary liaison with the firm’s corporate ticket management vendor, ensuring timely communication and smooth coordination of ticket allocations and usage. Collaborate with firm and office leadership to identify ticket purchase opportunities aligned with client development strategies and manage ticket purchases on behalf of the firm. Oversee the firm’s sports and concert ticket inventory, tracking availability, requests, and usage for client development purposes. Ensure compliance with firm policies and client entertainment guidelines when distributing or assigning event tickets. Monitor ticket management account activity, reconcile invoices, and track spending to ensure accurate reporting and budget alignment. Provide regular reporting and analysis on ticket usage, event attendance, and ROI for client development initiatives. Identify opportunities to enhance the effectiveness of the ticket management program, including streamlining processes and improving visibility for stakeholders. Maintain a professional demeanor and presentation as a representative of the firm. Partner with colleagues across firm departments and offices to support large-scale firm events, tradeshows, and meetings. Maintain consistent in-office presence and adhere to firm attendance expectations. Perform other duties as assigned. Demonstrate strong collaboration and coordination skills within a high-functioning team environment, fostering alignment and engagement across committee‑led initiatives. Specific Skills Required
Exceptional customer service, communication, and interpersonal skills. Strong organizational and project management abilities, with proven success managing multiple priorities under tight deadlines. Calm and adaptable under pressure, with sound judgment and problem‑solving abilities. Keen attention to detail and commitment to excellence. Demonstrated leadership and ability to guide team members and collaborators. Strong negotiation and fiscal management skills. Proficiency with Microsoft Office (Outlook, Word, Excel) and event management tools such as Salesforce, Concep, or Cvent. Knowledge of hospitality, travel, and event industry standards and terminology. Creativity, professionalism, and the ability to represent the firm with polish and discretion. Specific Skills Preferred
Experience using artificial intelligence technologies to enhance productivity, streamline workflows, or support decision‑making. Education, Licenses, Certifications, And Experience
Bachelor’s degree required. Minimum of five years of progressively responsible experience in meeting and event planning required, including project management and corporate ticket administration. Certified Meeting Professional (CMP) or other industry certification preferred. Other Information
This position may require travel. It has no direct supervisory responsibilities but may provide guidance or direction to others supporting events. Decisions made in this position impact multiple departments and firmwide initiatives, influencing event quality, client engagement, and firm reputation. The role requires frequent standing, walking, and lifting/moving materials up to 40 pounds. Work environment may vary based on event settings and can include moderate noise levels, changes in lighting and temperature. Flexibility to work evenings, early mornings, and weekends is occasionally required to support firm events, and limited travel may be necessary. The role is hybrid, requiring a regular in‑office presence each week. Perkins Coie offers an annual discretionary bonus, 401(k) plan, medical, dental, and vision insurance, accrued paid time off plan starting at 20 days annually, personal medical and parental leave, up to 10 paid holidays, and family care benefits. Washington state compensation range: $83,470.00 to $125,720.00 annually.
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