JVS Boston
Career Navigator, Healthcare Skills Training Programs
JVS Boston, Boston, Massachusetts, us, 02298
Career Navigator, Healthcare Skills Training Programs
JVS is a non‑profit, non‑sectarian agency. Our mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop and retain productive workforces. JVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post‑secondary education. JVS assists employers in their search for well‑qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce.
Position Summary Under the direction of the Manager of Coaching Services, the Career Navigator delivers innovative, high quality job search coaching (including employment assessment, resume preparation, interview preparation, workshops) and job placement assistance (including outreach to employers, job development, placement, follow‑up) for job seekers. The Career Navigator is also responsible for building healthcare relationships, resume critiquing, interviewing, and next step job searching and healthcare industry exploration. The Career Navigator identifies suitable employment opportunities for participants during the program and post‑graduation. Additionally, the Career Navigator will deliver weekly professional development workshops to trainees across programs.
Essential Job Functions
Assist job seekers in goal setting, identifying barriers and mapping out a plan leading to job placement, skills upgrades, and career advancement
Understand and apply knowledge of internal and social media resources for job seekers
Produce top quality resumes, especially for professional level job seekers and career changers
Deliver professional quality workshops and groups that demonstrate knowledge of adult education techniques and utilize technology for maximum engagement
Understand and apply knowledge of local and national labor market trends to assist job seekers to identify career opportunities
Act engage and maintain employer relationships
Establish, track, and meet programmatic metrics using Salesforce
Build Relationships, Collaboration, And Teamwork
Screen and interview interested job training applicants for program readiness, based on pre‑established criteria
Communicate clearly with clients assigned to their active caseload, including performing regular check‑ins via phone, text, and email
Deliver compassionate feedback and coaching to active clients on training and job performance, to improve trainee job readiness and job retention
Triage client communication and concerns to assess eligibility for additional barrier removal support
Support and promote the mission and philosophy of JVS both internally and externally
Establish and maintain collaborative and innovative working relationships with key stakeholders (participants, employers, partner organizations, funders, etc.)
Attend and actively participate in staff meetings, agency retreats, and team‑based projects
Participate in larger JVS career coach community by sharing best practices and collaborating on healthcare employer engagement
Frequent travel to employer locations
Will attend occasional off‑site meetings with partner organizations in and around the greater Boston areas.
Administrative/Communication
Demonstrates a professional demeanor with strong customer service skills
Communicates effectively verbally and in writing with compassion and professionalism
Exercises discretion in handling confidential information
Communicates regularly with Supervisor to ensure smooth delivery of services
Perform other duties as assigned or requested
Minimum Qualifications
1-2 years of experience in a customer facing role required, experience in workforce development/recruiting preferred
Can report onsite to JVS main office and offsite training locations a minimum of three times a week required
Strong computer skills, including Microsoft Office Suite and Google Suite, required
Demonstrated strong verbal and written communication skills required
Demonstrated attention to detail and multitasking required
Knowledge of web‑based job search resources and techniques required
Ability to work in a multicultural and diverse environment required
Salesforce experience preferred
Education Required
HS Diploma, associate or bachelor’s degree preferred. Experience in a related area (Communication, Human Resources, Psychology, Social Work) or applicable lived and/or work experience
JVS CULTURE JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.
JVS is an employment at will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, martial/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activities under the statutes prohibiting discrimination in the workplace.
$46,400 - $51,700 a year
Please submit a cover letter with your application.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other, Information Technology, and Management
Industries Individual and Family Services
Referrals increase your chances of interviewing at JVS Boston by 2x
#J-18808-Ljbffr
Position Summary Under the direction of the Manager of Coaching Services, the Career Navigator delivers innovative, high quality job search coaching (including employment assessment, resume preparation, interview preparation, workshops) and job placement assistance (including outreach to employers, job development, placement, follow‑up) for job seekers. The Career Navigator is also responsible for building healthcare relationships, resume critiquing, interviewing, and next step job searching and healthcare industry exploration. The Career Navigator identifies suitable employment opportunities for participants during the program and post‑graduation. Additionally, the Career Navigator will deliver weekly professional development workshops to trainees across programs.
Essential Job Functions
Assist job seekers in goal setting, identifying barriers and mapping out a plan leading to job placement, skills upgrades, and career advancement
Understand and apply knowledge of internal and social media resources for job seekers
Produce top quality resumes, especially for professional level job seekers and career changers
Deliver professional quality workshops and groups that demonstrate knowledge of adult education techniques and utilize technology for maximum engagement
Understand and apply knowledge of local and national labor market trends to assist job seekers to identify career opportunities
Act engage and maintain employer relationships
Establish, track, and meet programmatic metrics using Salesforce
Build Relationships, Collaboration, And Teamwork
Screen and interview interested job training applicants for program readiness, based on pre‑established criteria
Communicate clearly with clients assigned to their active caseload, including performing regular check‑ins via phone, text, and email
Deliver compassionate feedback and coaching to active clients on training and job performance, to improve trainee job readiness and job retention
Triage client communication and concerns to assess eligibility for additional barrier removal support
Support and promote the mission and philosophy of JVS both internally and externally
Establish and maintain collaborative and innovative working relationships with key stakeholders (participants, employers, partner organizations, funders, etc.)
Attend and actively participate in staff meetings, agency retreats, and team‑based projects
Participate in larger JVS career coach community by sharing best practices and collaborating on healthcare employer engagement
Frequent travel to employer locations
Will attend occasional off‑site meetings with partner organizations in and around the greater Boston areas.
Administrative/Communication
Demonstrates a professional demeanor with strong customer service skills
Communicates effectively verbally and in writing with compassion and professionalism
Exercises discretion in handling confidential information
Communicates regularly with Supervisor to ensure smooth delivery of services
Perform other duties as assigned or requested
Minimum Qualifications
1-2 years of experience in a customer facing role required, experience in workforce development/recruiting preferred
Can report onsite to JVS main office and offsite training locations a minimum of three times a week required
Strong computer skills, including Microsoft Office Suite and Google Suite, required
Demonstrated strong verbal and written communication skills required
Demonstrated attention to detail and multitasking required
Knowledge of web‑based job search resources and techniques required
Ability to work in a multicultural and diverse environment required
Salesforce experience preferred
Education Required
HS Diploma, associate or bachelor’s degree preferred. Experience in a related area (Communication, Human Resources, Psychology, Social Work) or applicable lived and/or work experience
JVS CULTURE JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.
JVS is an employment at will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, martial/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activities under the statutes prohibiting discrimination in the workplace.
$46,400 - $51,700 a year
Please submit a cover letter with your application.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other, Information Technology, and Management
Industries Individual and Family Services
Referrals increase your chances of interviewing at JVS Boston by 2x
#J-18808-Ljbffr