Genesis10
Genesis10
is currently seeking a Site Reliability Engineer with our client in the financial industry located in Plano, TX, Charlotte, NC, and Chandler, AZ. This is a 12+ month contract position.
Responsibilities:
SWIFT Application Support
Monitor, maintain, and support SWIFT Alliance Access (SAA), Alliance Gateway (SAG), Alliance Lite2, Alliance Integrator, and related systems
Troubleshoot SWIFT FIN, MX, ISO 20022 messages, connectivity, and integration issues
Perform daily health checks, start‑of‑day, end‑of‑day, and batch monitoring
Site Reliability Engineering (SRE)
Define and track SLIs/SLOs/SLAs for payment applications
Automate monitoring, alerting, and remediation using SRE best practices
Implement observability (logs, metrics, tracing) for proactive incident prevention
Drive capacity planning, performance tuning, and scalability improvements
Incident, Problem, Change Management
Provide L2/L3 production support with ownership of incidents through resolution
Conduct root cause analysis (RCA) and implement permanent fixes
Participate in change/release management for SWIFT application upgrades, patches, and integrations
Middleware Integration
Support and configure IBM MQ, Kafka, or other messaging middleware for payment message routing
Work with API gateways, ESBs, and integration frameworks to ensure reliable message delivery
Optimize middleware performance and troubleshoot latency or delivery failures
Database Support
Work with Oracle, DB2, SQL Server, or PostgreSQL databases underpinning SWIFT/payment applications
Perform SQL queries, performance tuning, and database monitoring
Partner with DBAs to optimize schema design, indexing, and backups for high availability
Stakeholder collaboration
Partner with operations, treasury, compliance, and technology teams to resolve critical issues
Coordinate with vendors and SWIFT service providers for escalations and upgrades
Compliance security
Ensure adherence to SWIFT CSP (Customer Security Programme) and internal security policies
Support audit, compliance, and regulatory reporting
Maintain controls aligned with ITIL and SRE operational excellence
Requirements:
Strong experience with SWIFT Alliance suite (SAA, SAG, Lite2, Integrator, AMH)
Knowledge of SWIFT FIN, MX, ISO 20022 standards and payment systems (RTGS, SEPA, FEDWIRE, CHIPS)
Middleware: IBM MQ, Kafka, or equivalent
Databases: Oracle, DB2, SQL Server, PostgreSQL — SQL scripting performance tuning
SRE Skills: Monitoring (Prometheus, Grafana, Splunk, ELK), automation (Python, Shell, Ansible), capacity planning, SLIs/SLOs
Familiarity with cloud environments (AWS, Azure, GCP) for payment/SWIFT workloads
Strong troubleshooting, analytical, and incident management skills
Global Payments knowledge
SWIFT Messaging expertise
Strong understanding of regulatory compliance in payments space
Good understanding of Networking, Firewalls, Storage, Oracle DB, MQ, Python or any other scripting language
Pay Range: $60.00-$68.00
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for‑hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid‑market organizations across the full spectrum of industry verticals.
Benefits of Working with Genesis10:
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career‑home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work‑Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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is currently seeking a Site Reliability Engineer with our client in the financial industry located in Plano, TX, Charlotte, NC, and Chandler, AZ. This is a 12+ month contract position.
Responsibilities:
SWIFT Application Support
Monitor, maintain, and support SWIFT Alliance Access (SAA), Alliance Gateway (SAG), Alliance Lite2, Alliance Integrator, and related systems
Troubleshoot SWIFT FIN, MX, ISO 20022 messages, connectivity, and integration issues
Perform daily health checks, start‑of‑day, end‑of‑day, and batch monitoring
Site Reliability Engineering (SRE)
Define and track SLIs/SLOs/SLAs for payment applications
Automate monitoring, alerting, and remediation using SRE best practices
Implement observability (logs, metrics, tracing) for proactive incident prevention
Drive capacity planning, performance tuning, and scalability improvements
Incident, Problem, Change Management
Provide L2/L3 production support with ownership of incidents through resolution
Conduct root cause analysis (RCA) and implement permanent fixes
Participate in change/release management for SWIFT application upgrades, patches, and integrations
Middleware Integration
Support and configure IBM MQ, Kafka, or other messaging middleware for payment message routing
Work with API gateways, ESBs, and integration frameworks to ensure reliable message delivery
Optimize middleware performance and troubleshoot latency or delivery failures
Database Support
Work with Oracle, DB2, SQL Server, or PostgreSQL databases underpinning SWIFT/payment applications
Perform SQL queries, performance tuning, and database monitoring
Partner with DBAs to optimize schema design, indexing, and backups for high availability
Stakeholder collaboration
Partner with operations, treasury, compliance, and technology teams to resolve critical issues
Coordinate with vendors and SWIFT service providers for escalations and upgrades
Compliance security
Ensure adherence to SWIFT CSP (Customer Security Programme) and internal security policies
Support audit, compliance, and regulatory reporting
Maintain controls aligned with ITIL and SRE operational excellence
Requirements:
Strong experience with SWIFT Alliance suite (SAA, SAG, Lite2, Integrator, AMH)
Knowledge of SWIFT FIN, MX, ISO 20022 standards and payment systems (RTGS, SEPA, FEDWIRE, CHIPS)
Middleware: IBM MQ, Kafka, or equivalent
Databases: Oracle, DB2, SQL Server, PostgreSQL — SQL scripting performance tuning
SRE Skills: Monitoring (Prometheus, Grafana, Splunk, ELK), automation (Python, Shell, Ansible), capacity planning, SLIs/SLOs
Familiarity with cloud environments (AWS, Azure, GCP) for payment/SWIFT workloads
Strong troubleshooting, analytical, and incident management skills
Global Payments knowledge
SWIFT Messaging expertise
Strong understanding of regulatory compliance in payments space
Good understanding of Networking, Firewalls, Storage, Oracle DB, MQ, Python or any other scripting language
Pay Range: $60.00-$68.00
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for‑hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid‑market organizations across the full spectrum of industry verticals.
Benefits of Working with Genesis10:
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career‑home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work‑Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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