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Governor of Illinois

Universal Billing/Specialized Programs Unit Manager (PSA, Opt 6)

Governor of Illinois, Alexandria, Virginia, us, 22350

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Job Requisition ID:

51834

Start Date:

Closing Date:

12/22/2025

Agency:

Department of Healthcare and Family Services

BPIS:

07788

Class Title:

PUBLIC SERVICE ADMINISTRATOR - 37015

Skill Option:

Health and Human Services

Bilingual Option:

None

Salary:

Anticipated starting salary $8281/monthly; Full salary range $8281 - $12,223/monthly

Job Type:

Salaried

Category:

Full Time

County:

Sangamon

Number of Vacancies:

1

Bargaining Unit Code:

RC063 Professional Employees, Educators, Juvenile Justice School Counselors and Special Education Resources Coordinators, and Physicians AFSCME

Merit Comp Code:

A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a

DETAILED Resume/Curriculum Vitae (CV)

to the

MY DOCUMENTS

section of your application if you decide to provide one.

Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Employee Benefits

Monday‑Friday work schedule

Flexible work schedules are available in many program areas. Remote work may be an option for certain positions.

Health, Life, Vision, and Dental Insurance

Pension Plan

Paid Parental Leave

Deferred Compensation Program and other pre‑tax benefit programs (Medical/Daycare)

Employees earn 12 paid Sick Days annually.

New Employees earn 10 paid Vacation Days the first year of service and can earn up to 25 paid Vacation Days annually.

Employees earn 3 paid Personal Days annually.

13‑14 paid holidays annually (based on start date)

Position Overview The Department of Healthcare and Family Services (HFS), Bureau of Professional and Ancillary Services, is seeking to hire a detail‑oriented individual to serve as the Universal Billing/Specialized Programs Unit Manager in the Institutional Billing and Payment Support Section. This position will direct the Hospital, Hospice, Renal Dialysis, Ambulatory Surgical Treatment Center, Birthing Centers and Specialized Programs relating to the Statewide Universal Billing Program. Additionally, the position will conduct complex projects as well as assist with policy development for the section.

The ideal candidate will possess medical billing knowledge and excellent communication, skills with a depth of administrative knowledge and experience in the field of management or public policy. It is imperative that the successful candidate possess organizational skills, analytical skills utilizing Data Warehouse, writing skills, and extensive leadership and management skills. HFS values employees with different backgrounds, life experiences, and talents.

Essential Functions

Serves as the Universal Billing/Specialized Programs Unit Manager and plans, directs, and evaluates the Hospital, Hospice, Renal Dialysis, Ambulatory Surgical Treatment Center (ASTC), Birthing Centers and Specialized Programs relating to the Statewide Universal Billing Program.

Serves as working supervisor.

Directs the interpretation of Department policies, procedures, instructions, and other related aspects regarding the Universal Billing Program.

Reviews and evaluates drafts of policies, rules and regulations, provider handbook material and provider notices regarding all institutional billing governing the Hospital, Hospice, Renal Dialysis, ASTC, Birthing Centers and the Specialized Programs segments to determine and ensure compliance with State and Federal regulations for payment of services provided.

Confers with providers, Agency representatives, and interested parties regarding problems and application of policies related to medical care and services.

Reviews legislation and drafts position papers, briefings and other materials.

Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

Requires knowledge, skill and mental development equivalent to completion of four (4) years of college.

Requires prior experience equivalent to three (3) years of progressively responsible administrative experience in the fields of health or human services.

Preferred Qualifications

Two (2) years of experience working with hospital providers to resolve claims billing and payment issues.

Two (2) years of experience developing SQL queries via a Data Warehouse system and analyzing extracted data to identify problems or answer questions.

Two (2) years of experience independently creating complex formulas, graphs, and reports utilizing Microsoft Excel.

Two (2) years of experience developing policies, procedures, and/or instructions for a Billing Program, serving as a technical resource to resolve billing system issues.

Two (2) years of supervisory experience in a public or private organization.

Two (2) years of experience working with Medicaid Management Information Systems (MMIS) eligibility, electronic and paper billing systems/requirements, specifically with Institutional claims transactions, UB 04 and HIPAA compliant transactions.

Two (2) years of experience working with CPT, ICD‑9/ICD-10 and HCPCS codes as related to billing of services.

Two (2) years of experience with system programming/logic changes for problem initialization/resolution.

Two (2) years of experience providing expert‑level consultation to providers, staff, or management regarding complex billing system issues.

Specialized Skills

Two (2) years of experience working with hospital providers to resolve claims billing and payment issues.

Two (2) years of experience individually developing SQL queries via a Data Warehouse system and analyzing extracted data to identify problems or answer questions.

Two (2) years of experience independently creating complex formulas, graphs, and reports utilizing Microsoft Excel.

Two (2) years of experience developing policies, procedures, and/or instructions for a Billing Program, serving as a technical resource to resolve billing system issues.

Conditions of Employment

Requires the ability to pass a background check and self‑disclosure of criminal history.

Requires the ability to travel in the performance of duties, with overnight stays as appropriate.

Requires the ability to utilize and maintain state‑issued equipment such as a laptop.

Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5‑45 apply to this position. As a result, the employee should be aware that if offered non‑State employment during state employment or within one year immediately after ending state employment, the employee shall, prior to accepting any such non‑State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours Monday - Friday 8:30 a.m. - 5:00 p.m.

Headquarter Location 201 South Grand Ave E Springfield, IL 62704-3803

Contact Work County: Sangamon

Email: HFS.DMPApps@illinois.gov

Posting Group: Leadership & Management

Revolving Door Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5‑45 apply to this position. As a result, the employee should be aware that if offered non‑State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non‑State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.

Application Communication The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

donotreply@SIL-P1.ns2cloud.com

systems@SIL-P1.ns2cloud.com

HFS is an equal opportunity employer.

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