Beth Israel Lahey Health
Accounts Payable Vendor Relations Specialist
Beth Israel Lahey Health, Boston, Massachusetts, us, 02298
Accounts Payable Vendor Relations Specialist
Join the growing BILH team to make a difference in people’s lives.
Job Description Under the supervision of the Manager and following the established guidelines, performs a variety of clerical and analytical tasks related to the accounts payable function. Activities include utilization of our ERP system to process/enter invoices/credits, review and resolve invoice coding and statement issues, monitor and respond to emails received in the general departmental mailbox (approx 500–700/day), review and obtain approvals and release vouchers on payment hold, interact with Purchasing and Receiving to review and resolve vouchers in match exception (avg 3500 lines), review payment approvals, request additional information from suppliers/colleagues when necessary to enable accurate posting of the documents to our financial systems, and entry/updates to vendor records.
Responsibilities
Analyze and resolve discrepancies that prevent timely payment of invoices, maintaining exceptions and holds to
Conduct research to resolve invoice/credit entry exceptions/holds.
Obtain payment approvals.
Resolve Accounts Payable related voucher issues within the ERP system (e.g., unit of measure, misaligned data feed information).
Communicate with coworkers, buyers, suppliers, field personnel, and other internal contacts to verify, inform, clarify, and request information needed to resolve invoice/credit exceptions and voucher holds.
Work with suppliers to obtain proof of delivery and credits as needed.
Identify trends and provide process improvement feedback to management and users to reduce avoidable exceptions/holds.
Monitor, respond to, and resolve issues submitted through the general Accounts Payable email box, ensuring completion within 8 business hours of receipt. Forward items that can be auto‑fed into the ERP system accordingly.
Perform vendor set up and maintenance within the ERP system, following all IRS guidelines regarding 1099 vendors.
Conduct monthly reviews of un‑invoiced receipt and inventory un‑invoiced accrual reports; work with Purchasing, Receiving, IT, Accounting and suppliers to obtain necessary information to mitigate accrual value.
Evaluate voucher entries to identify opportunities for recurring contract payment set up and consolidated billing; work with lead, vendor, and approver to implement.
Review and resolve invoice/credit issues where no coding, purchase order number, approver or processing data are apparent; perform data entry of the voucher into the ERP system when necessary to expedite processing.
Contact vendors via phone/email to:
Clarify missing information
Obtain W‑8/W‑9 documentation
Obtain ACH information
Obtain invoice/credit copies
Settle balancing issues (e.g., inaccurate payment posting on the part of the vendor)
Index documents into the electronic document repository (invoices, contracts, W‑8/W‑9).
Execute special projects as assigned by management to meet department needs and goals.
Organizational Requirements
Maintain strict adherence to the Lahey Health Confidentiality policy.
Incorporate Lahey Health Standards of Behavior and Guiding Principles into daily activities.
Comply with all Lahey Health Policies.
Comply with behavioral expectations of the department and Lahey Health.
Maintain courteous and effective interactions with colleagues and patients.
Demonstrate an understanding of the job description, performance expectations, and competency assessment.
Demonstrate a commitment toward meeting and exceeding customer needs and consistently adheres to Customer Service standards.
Participate in departmental and interdepartmental quality improvement activities.
Participate in and complete Mandatory Education.
Perform all other duties as needed or directed to meet the needs of the department.
Minimum Qualifications Education High School Diploma or equivalent.
Experience Minimum of 2 years of Accounts Payable processing in a high-volume, computerized corporate environment or equivalent experience in Accounts Receivable, Payroll, Expense or other transactional accounting area.
Skills, Knowledge & Abilities
Attention to detail.
Customer service – strong verbal and written communication skills.
Strong interpersonal skills.
Ability to key invoices at a rapid pace with minimal errors (100+ invoices daily).
Demonstrated comprehension of general accounting principles.
Ability to analyze an issue and take it through to resolution.
Ability to work independently and as part of a team.
Demonstrate flexibility in prioritizing and completing tasks.
Proactively seek guidance, clarification, and feedback.
Pay Range $15.00 - $41.60 per hour. (Base hourly wage range; actual compensation may exceed based on factors such as seniority, education, training, certifications, geography, job responsibilities, shift differentials, call pay, premium pay, overtime, and other pay practices).
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues, and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
Equal Opportunity Employer / Veterans / Disabled.
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Job Description Under the supervision of the Manager and following the established guidelines, performs a variety of clerical and analytical tasks related to the accounts payable function. Activities include utilization of our ERP system to process/enter invoices/credits, review and resolve invoice coding and statement issues, monitor and respond to emails received in the general departmental mailbox (approx 500–700/day), review and obtain approvals and release vouchers on payment hold, interact with Purchasing and Receiving to review and resolve vouchers in match exception (avg 3500 lines), review payment approvals, request additional information from suppliers/colleagues when necessary to enable accurate posting of the documents to our financial systems, and entry/updates to vendor records.
Responsibilities
Analyze and resolve discrepancies that prevent timely payment of invoices, maintaining exceptions and holds to
Conduct research to resolve invoice/credit entry exceptions/holds.
Obtain payment approvals.
Resolve Accounts Payable related voucher issues within the ERP system (e.g., unit of measure, misaligned data feed information).
Communicate with coworkers, buyers, suppliers, field personnel, and other internal contacts to verify, inform, clarify, and request information needed to resolve invoice/credit exceptions and voucher holds.
Work with suppliers to obtain proof of delivery and credits as needed.
Identify trends and provide process improvement feedback to management and users to reduce avoidable exceptions/holds.
Monitor, respond to, and resolve issues submitted through the general Accounts Payable email box, ensuring completion within 8 business hours of receipt. Forward items that can be auto‑fed into the ERP system accordingly.
Perform vendor set up and maintenance within the ERP system, following all IRS guidelines regarding 1099 vendors.
Conduct monthly reviews of un‑invoiced receipt and inventory un‑invoiced accrual reports; work with Purchasing, Receiving, IT, Accounting and suppliers to obtain necessary information to mitigate accrual value.
Evaluate voucher entries to identify opportunities for recurring contract payment set up and consolidated billing; work with lead, vendor, and approver to implement.
Review and resolve invoice/credit issues where no coding, purchase order number, approver or processing data are apparent; perform data entry of the voucher into the ERP system when necessary to expedite processing.
Contact vendors via phone/email to:
Clarify missing information
Obtain W‑8/W‑9 documentation
Obtain ACH information
Obtain invoice/credit copies
Settle balancing issues (e.g., inaccurate payment posting on the part of the vendor)
Index documents into the electronic document repository (invoices, contracts, W‑8/W‑9).
Execute special projects as assigned by management to meet department needs and goals.
Organizational Requirements
Maintain strict adherence to the Lahey Health Confidentiality policy.
Incorporate Lahey Health Standards of Behavior and Guiding Principles into daily activities.
Comply with all Lahey Health Policies.
Comply with behavioral expectations of the department and Lahey Health.
Maintain courteous and effective interactions with colleagues and patients.
Demonstrate an understanding of the job description, performance expectations, and competency assessment.
Demonstrate a commitment toward meeting and exceeding customer needs and consistently adheres to Customer Service standards.
Participate in departmental and interdepartmental quality improvement activities.
Participate in and complete Mandatory Education.
Perform all other duties as needed or directed to meet the needs of the department.
Minimum Qualifications Education High School Diploma or equivalent.
Experience Minimum of 2 years of Accounts Payable processing in a high-volume, computerized corporate environment or equivalent experience in Accounts Receivable, Payroll, Expense or other transactional accounting area.
Skills, Knowledge & Abilities
Attention to detail.
Customer service – strong verbal and written communication skills.
Strong interpersonal skills.
Ability to key invoices at a rapid pace with minimal errors (100+ invoices daily).
Demonstrated comprehension of general accounting principles.
Ability to analyze an issue and take it through to resolution.
Ability to work independently and as part of a team.
Demonstrate flexibility in prioritizing and completing tasks.
Proactively seek guidance, clarification, and feedback.
Pay Range $15.00 - $41.60 per hour. (Base hourly wage range; actual compensation may exceed based on factors such as seniority, education, training, certifications, geography, job responsibilities, shift differentials, call pay, premium pay, overtime, and other pay practices).
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues, and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
Equal Opportunity Employer / Veterans / Disabled.
#J-18808-Ljbffr