Del Grande Dealer Group
Service Advisor at Capitol Kia
Del Grande Dealer Group, San Jose, California, United States, 95199
Join to apply for the
Service Advisor
role at
Capitol Kia
by
Del Grande Dealer Group .
Are you looking for an exciting career with the largest Kia dealership in the Bay Area? DGDG’s vision for success is driven by our unique culture and cutting‑edge technology. To make our vision real,
Capitol Kia
is looking for sales professionals who think differently and strive to provide 100% guest satisfaction. We provide top‑notch training to ensure your success. There’s a reason why for the fifth straight year, we’ve earned the distinction of being Northern California’s #1 volume Kia dealership.
What You’ll Be Working On
Greet guests, determine their needs, and coordinate vehicle repairs using X-Time and CDK
Meet guests’ needs throughout the entire service process
Write Repair Orders, coordinate check‑in and delivery processes, build and communicate repair estimates, follow‑up on the progress of repairs, and update guests regarding their service repairs
Contact guests regarding any changes in the estimate or promise time, explain cost and time requirements in detail, and obtain proper authorization before any additional repairs are performed
Advise guests on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications, using maintenance menus
What You Need To Bring To The Table
Commitment to excellent guest experience – on the phone/email, in the store, and after purchase
At least 1 year of previous Service Advisor experience
Valid state driver’s license and good driving record (no major violations)
X-Time and CDK experience is a plus
Availability to work evenings and weekends
Salary: $36,000–$150,000 per year. Pay is based on applicable experience and skills. This job is eligible for commissions based on individual sales metrics.
Industry Leading Benefits
Values‑driven culture and team built on integrity, caring, performance, and efficiency
Continuous career development and advancement opportunities
Comprehensive benefits package (Medical, Dental, Vision)
401(k) with company match
Employee Assistance Program with free telemedicine and mental health resources
Exclusive Employee Vehicle Purchase Program with a 3‑Year Service Maintenance Package
More About DGDG The Del Grande Dealer Group (DGDG) is the largest family‑owned automotive group in the Bay Area. Our team is over 1,000 strong and growing. We’ve been named a Bay Area News Group Top Workplace for 15 consecutive years (not to mention being named a Top Workplace USA in 2020). Our enthusiastic and courteous team, award‑winning culture, combined with our cutting‑edge technology, provide guests with a one‑of‑a‑kind, “best‑in‑class” dealership experience. DGDG's 4 core values of Integrity, Caring, Performance, and Efficiency have stood at the cornerstone of our success. Our shared passion for training, teaching, recognition, reward, and promotion produce results that set us apart. “Be happy” is much more than a slogan. It’s a way of doing business. We pride ourselves on making our guests and our team members exceedingly happy. And we’d be happy if you joined us! DGDG takes your privacy seriously. You can learn more here: DGDG Privacy Policy: https://www.dgdg.com/privacy-policy/.
Privacy Policy
DGDG Privacy Policy: https://www.dgdg.com/privacy-policy/
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Seniority level Entry level
Employment type Full‑time
Job function Other
Industries Retail Motor Vehicles
Referrals increase your chances of interviewing at Del Grande Dealer Group by 2x.
Get notified about new Service Advisor jobs in
San Jose, CA .
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Service Advisor
role at
Capitol Kia
by
Del Grande Dealer Group .
Are you looking for an exciting career with the largest Kia dealership in the Bay Area? DGDG’s vision for success is driven by our unique culture and cutting‑edge technology. To make our vision real,
Capitol Kia
is looking for sales professionals who think differently and strive to provide 100% guest satisfaction. We provide top‑notch training to ensure your success. There’s a reason why for the fifth straight year, we’ve earned the distinction of being Northern California’s #1 volume Kia dealership.
What You’ll Be Working On
Greet guests, determine their needs, and coordinate vehicle repairs using X-Time and CDK
Meet guests’ needs throughout the entire service process
Write Repair Orders, coordinate check‑in and delivery processes, build and communicate repair estimates, follow‑up on the progress of repairs, and update guests regarding their service repairs
Contact guests regarding any changes in the estimate or promise time, explain cost and time requirements in detail, and obtain proper authorization before any additional repairs are performed
Advise guests on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications, using maintenance menus
What You Need To Bring To The Table
Commitment to excellent guest experience – on the phone/email, in the store, and after purchase
At least 1 year of previous Service Advisor experience
Valid state driver’s license and good driving record (no major violations)
X-Time and CDK experience is a plus
Availability to work evenings and weekends
Salary: $36,000–$150,000 per year. Pay is based on applicable experience and skills. This job is eligible for commissions based on individual sales metrics.
Industry Leading Benefits
Values‑driven culture and team built on integrity, caring, performance, and efficiency
Continuous career development and advancement opportunities
Comprehensive benefits package (Medical, Dental, Vision)
401(k) with company match
Employee Assistance Program with free telemedicine and mental health resources
Exclusive Employee Vehicle Purchase Program with a 3‑Year Service Maintenance Package
More About DGDG The Del Grande Dealer Group (DGDG) is the largest family‑owned automotive group in the Bay Area. Our team is over 1,000 strong and growing. We’ve been named a Bay Area News Group Top Workplace for 15 consecutive years (not to mention being named a Top Workplace USA in 2020). Our enthusiastic and courteous team, award‑winning culture, combined with our cutting‑edge technology, provide guests with a one‑of‑a‑kind, “best‑in‑class” dealership experience. DGDG's 4 core values of Integrity, Caring, Performance, and Efficiency have stood at the cornerstone of our success. Our shared passion for training, teaching, recognition, reward, and promotion produce results that set us apart. “Be happy” is much more than a slogan. It’s a way of doing business. We pride ourselves on making our guests and our team members exceedingly happy. And we’d be happy if you joined us! DGDG takes your privacy seriously. You can learn more here: DGDG Privacy Policy: https://www.dgdg.com/privacy-policy/.
Privacy Policy
DGDG Privacy Policy: https://www.dgdg.com/privacy-policy/
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Seniority level Entry level
Employment type Full‑time
Job function Other
Industries Retail Motor Vehicles
Referrals increase your chances of interviewing at Del Grande Dealer Group by 2x.
Get notified about new Service Advisor jobs in
San Jose, CA .
#J-18808-Ljbffr