Learfield IMG College
Operations Coordinator - University of California, Berkeley
Learfield IMG College, Berkeley, California, United States, 94709
Position Title: Operations Coordinator - University of California, Berkeley
Requisition ID: R100870
Location: Berkeley, CA
Full/Part-Time: Full time
About Us Learfield is the leading media and technology company powering college athletics. Through its digital and physical platforms, Learfield owns and leverages a deep data set and relationships in the industry to drive revenue, growth, brand awareness, and fan engagement for brands, sports, and entertainment properties. With ties to over 1,200 collegiate institutions and over 12,000 local and national brand partners, Learfield’s presence in college sports and live events delivers influence and maximizes reach to target audiences. With data-based solutions for a 365-day, 24/7 fan experience, Learfield enables schools and brands to connect with fans through licensed merchandise, game ticketing, donor identification for athletic programs, exclusive custom content, innovative marketing initiatives, NIL solutions, and advanced digital platforms. Since 2008, it has served as title sponsor for the acclaimed Learfield Directors’ Cup, supporting athletic departments across all divisions.
Our people-first culture is the foundation of our business and is reflective of our approach to building meaningful relationships with our employees, partners, and fans. The company strives each day to deliver the mission statement and embody the core values that make Learfield an exciting place to work.
Our Mission Powering the connection of fans to the brands and experiences they love.
Our Core Values Build
Trust
| Be Fans of
One Another
| Power
Tomorrow
| Create & Connect
Communities
| Have
Fun
Learfield Amplify represents over 40 collegiate athletic departments, professional sports teams and related industry organizations nationwide, with more than 200 on-site sales personnel dedicated to serving these respective relationships. The company delivers a total revenue solution through staff development, high-value expertise, and engaged fan relationships. As the sports industry and fan behavior continues to evolve, Learfield Amplify also remains at the forefront of business intelligence through many of its national relationships as well as with Fanbase, powered by Learfield, leading to increased revenues for teams across the country.
Learfield Amplify is seeking a dynamic and detailed focused Operations Coordinator to assist our sales and customer service teams. This role is responsible for driving revenue growth, enhancing customer satisfaction, and ensuring effective delivery of services.
Responsibilities
Sales
Support marketing assets and coordinate fan experience tracking and execution.
Assist with maintaining accurate, timely account information within CRM and ticketing systems.
Service
Assist the service team with inbound inquiries and fan correspondence as needed.
Assist in managing renewal prize fulfillment, ensuring timely delivery and documentation.
Assist with the season ticket holder gift, including development and distribution, and support the planning and execution of all related events.
Premium Sales/Service
Lead coordination of administrative tasks within Premium Sales & Service
Execute and support all game day premium activations.
Other
Lead and oversee all scheduling and coordination for game day interns.
Other duties and responsibilities as assigned.
Minimum Qualifications
1+ years of relevant sales or marketing experience in the sports/sponsorship landscape
Attention to detail
Ability to work in a fast-paced environment
Knowledge of sports industry
Excellent communication skills
Team player
Able to handle multiple projects with varying deadlines
Ability to think strategically, creatively, and proactively
Strong analytical skills and proficiency with PowerPoint, Adobe Photoshop/Illustrator, Excel
Experience with Paciolan, Salesforce, and Marketing Automation (preferred but not necessary)
Bachelor’s degree or equivalent work experience in applicable field preferred
The base pay for this position is $21.63 per hour. Please note that this is a good faith estimate for the position at the time of posting. Individuals may also be eligible for an annual discretionary bonus and/or sales compensation based on individual and company performance. Placement on the range may vary based on factors including but not limited to job-related knowledge, skills, and experience, and geographic location. The pay rate will comply with all minimum federal, state, and local wage/salary requirements.
Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave, 20 Paid Holidays, 401(k) + Match, and Short/Long Term Disability. Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act.
Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse/family member of a protected veteran; or disability.
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Location: Berkeley, CA
Full/Part-Time: Full time
About Us Learfield is the leading media and technology company powering college athletics. Through its digital and physical platforms, Learfield owns and leverages a deep data set and relationships in the industry to drive revenue, growth, brand awareness, and fan engagement for brands, sports, and entertainment properties. With ties to over 1,200 collegiate institutions and over 12,000 local and national brand partners, Learfield’s presence in college sports and live events delivers influence and maximizes reach to target audiences. With data-based solutions for a 365-day, 24/7 fan experience, Learfield enables schools and brands to connect with fans through licensed merchandise, game ticketing, donor identification for athletic programs, exclusive custom content, innovative marketing initiatives, NIL solutions, and advanced digital platforms. Since 2008, it has served as title sponsor for the acclaimed Learfield Directors’ Cup, supporting athletic departments across all divisions.
Our people-first culture is the foundation of our business and is reflective of our approach to building meaningful relationships with our employees, partners, and fans. The company strives each day to deliver the mission statement and embody the core values that make Learfield an exciting place to work.
Our Mission Powering the connection of fans to the brands and experiences they love.
Our Core Values Build
Trust
| Be Fans of
One Another
| Power
Tomorrow
| Create & Connect
Communities
| Have
Fun
Learfield Amplify represents over 40 collegiate athletic departments, professional sports teams and related industry organizations nationwide, with more than 200 on-site sales personnel dedicated to serving these respective relationships. The company delivers a total revenue solution through staff development, high-value expertise, and engaged fan relationships. As the sports industry and fan behavior continues to evolve, Learfield Amplify also remains at the forefront of business intelligence through many of its national relationships as well as with Fanbase, powered by Learfield, leading to increased revenues for teams across the country.
Learfield Amplify is seeking a dynamic and detailed focused Operations Coordinator to assist our sales and customer service teams. This role is responsible for driving revenue growth, enhancing customer satisfaction, and ensuring effective delivery of services.
Responsibilities
Sales
Support marketing assets and coordinate fan experience tracking and execution.
Assist with maintaining accurate, timely account information within CRM and ticketing systems.
Service
Assist the service team with inbound inquiries and fan correspondence as needed.
Assist in managing renewal prize fulfillment, ensuring timely delivery and documentation.
Assist with the season ticket holder gift, including development and distribution, and support the planning and execution of all related events.
Premium Sales/Service
Lead coordination of administrative tasks within Premium Sales & Service
Execute and support all game day premium activations.
Other
Lead and oversee all scheduling and coordination for game day interns.
Other duties and responsibilities as assigned.
Minimum Qualifications
1+ years of relevant sales or marketing experience in the sports/sponsorship landscape
Attention to detail
Ability to work in a fast-paced environment
Knowledge of sports industry
Excellent communication skills
Team player
Able to handle multiple projects with varying deadlines
Ability to think strategically, creatively, and proactively
Strong analytical skills and proficiency with PowerPoint, Adobe Photoshop/Illustrator, Excel
Experience with Paciolan, Salesforce, and Marketing Automation (preferred but not necessary)
Bachelor’s degree or equivalent work experience in applicable field preferred
The base pay for this position is $21.63 per hour. Please note that this is a good faith estimate for the position at the time of posting. Individuals may also be eligible for an annual discretionary bonus and/or sales compensation based on individual and company performance. Placement on the range may vary based on factors including but not limited to job-related knowledge, skills, and experience, and geographic location. The pay rate will comply with all minimum federal, state, and local wage/salary requirements.
Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave, 20 Paid Holidays, 401(k) + Match, and Short/Long Term Disability. Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act.
Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse/family member of a protected veteran; or disability.
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