Intuit
Senior HR Support Partner
– Intuit
Overview : The People Experience Team exists to shape experiences that maximize the potential of our people. HR Connect, one of the four pillars within the People Experience team, focuses on empowering employee success through general and expert-level human‑assisted support for employee questions, supporting workers in difficult situations (e.g., employee loss, natural disasters), managing performance concerns, and partnering with Centers of Excellence (COEs) to improve products and experiences and to design and launch new programs. Senior HR Experience Partners collaborate closely with complex COEs to revolutionize and pioneer new programs and processes, serve as the go‑to team for expert guidance, and elevate performance across the HR Connect team through onboarding, training, and championing team initiatives and P&P priorities.
Responsibilities
Collaborate closely with the most complex, high-volume COEs and key partners to pioneer and launch innovative employee experiences across People & Places programs, while engaging team managers and senior HRC Specialists for added support
Analyze data and insights to pinpoint opportunities that elevate employee experiences and drive the creation of groundbreaking programs and products, while partnering with key stakeholders to champion impactful change
Spearhead or significantly contribute to the creation of compelling communications, FAQs, and protocols
Deliver exceptional guidance and support to employees and managers, showcasing expertise that transcends our channel support team's capabilities
Serve as a trusted source of knowledge and coaching, leveraging deep subject matter expertise to elevate team performance
Mentor and empower HRC Specialists, playing an active role in recruitment and onboarding
Design, implement, and maintain essential HR Connect processes and protocols for critical situations (e.g., natural disasters, employee loss, hardship)
Foster trust and become a go‑to advisor for both customers and partners
Lead or contribute to impactful team initiatives and projects with clearly defined objectives
Play a key role in complex team initiatives and projects, as well as People & Places priorities, where outcomes may have some ambiguity
Consistently uphold Intuit policies and standards in all circumstances
Qualifications
People Champion – Designs, develops, and implements changes that improve how we deliver our customer benefits
Business Accelerator – Designs, develops, and implements changes that accelerate Intuit's strategy, remaining agile to external factors and trends that affect our people, workplace and customers
Data Driven – Analyzes data and generates actionable insights that inform next steps and influence decisions
Change Leader – Defines and leads key workstreams in the end‑to‑end change process, engaging stakeholders, holding them accountable, and driving removal of risks and barriers while demonstrating a learning and growth mindset
Domain Expert – Uses deep domain expertise to accelerate outcomes, seeks external benchmarking, builds relationships and shares knowledge across P&P domains, and evolves solutions for scale and automation
7+ years of HR generalist or relevant experience
BA (or country equivalent) or equivalent work experience
Intuit provides a competitive compensation package with a strong pay‑for‑performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job‑related knowledge, skills, experience and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Base pay range: Bay Area, California $122,500 – $165,500 Southern California $107,500 – $145,500
Seniority level:
Mid‑Senior level
Employment type:
Full‑time
Job function:
Human Resources
Industries:
Software Development
#J-18808-Ljbffr
– Intuit
Overview : The People Experience Team exists to shape experiences that maximize the potential of our people. HR Connect, one of the four pillars within the People Experience team, focuses on empowering employee success through general and expert-level human‑assisted support for employee questions, supporting workers in difficult situations (e.g., employee loss, natural disasters), managing performance concerns, and partnering with Centers of Excellence (COEs) to improve products and experiences and to design and launch new programs. Senior HR Experience Partners collaborate closely with complex COEs to revolutionize and pioneer new programs and processes, serve as the go‑to team for expert guidance, and elevate performance across the HR Connect team through onboarding, training, and championing team initiatives and P&P priorities.
Responsibilities
Collaborate closely with the most complex, high-volume COEs and key partners to pioneer and launch innovative employee experiences across People & Places programs, while engaging team managers and senior HRC Specialists for added support
Analyze data and insights to pinpoint opportunities that elevate employee experiences and drive the creation of groundbreaking programs and products, while partnering with key stakeholders to champion impactful change
Spearhead or significantly contribute to the creation of compelling communications, FAQs, and protocols
Deliver exceptional guidance and support to employees and managers, showcasing expertise that transcends our channel support team's capabilities
Serve as a trusted source of knowledge and coaching, leveraging deep subject matter expertise to elevate team performance
Mentor and empower HRC Specialists, playing an active role in recruitment and onboarding
Design, implement, and maintain essential HR Connect processes and protocols for critical situations (e.g., natural disasters, employee loss, hardship)
Foster trust and become a go‑to advisor for both customers and partners
Lead or contribute to impactful team initiatives and projects with clearly defined objectives
Play a key role in complex team initiatives and projects, as well as People & Places priorities, where outcomes may have some ambiguity
Consistently uphold Intuit policies and standards in all circumstances
Qualifications
People Champion – Designs, develops, and implements changes that improve how we deliver our customer benefits
Business Accelerator – Designs, develops, and implements changes that accelerate Intuit's strategy, remaining agile to external factors and trends that affect our people, workplace and customers
Data Driven – Analyzes data and generates actionable insights that inform next steps and influence decisions
Change Leader – Defines and leads key workstreams in the end‑to‑end change process, engaging stakeholders, holding them accountable, and driving removal of risks and barriers while demonstrating a learning and growth mindset
Domain Expert – Uses deep domain expertise to accelerate outcomes, seeks external benchmarking, builds relationships and shares knowledge across P&P domains, and evolves solutions for scale and automation
7+ years of HR generalist or relevant experience
BA (or country equivalent) or equivalent work experience
Intuit provides a competitive compensation package with a strong pay‑for‑performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job‑related knowledge, skills, experience and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Base pay range: Bay Area, California $122,500 – $165,500 Southern California $107,500 – $145,500
Seniority level:
Mid‑Senior level
Employment type:
Full‑time
Job function:
Human Resources
Industries:
Software Development
#J-18808-Ljbffr