Peachtree Group
Join to apply for the
Director of Operations
role at
Peachtree Group
3 days ago Be among the first 25 applicants
Overview The
Director of Operations
is responsible for ensuring the efficient operations of the Front Desk, Housekeeping, and Engineering Departments. They are committed to provide all guests with quality service and a clean and safe environment throughout their stay, while effectively managing expenses and maximizing service levels. Additionally, they will assist and support front of the house operations as needed.
Responsibilities
Respond to all guest requests, complaints and/or accidents presented at the Front Desk or through reservation, comment cards, letters and/or phone calls in an attentive, efficient, and courteous manner. Follow-up to ensure guest satisfaction.
Maximize room revenue and occupancy by reviewing status daily. Ability to analyze variances, monitor credit card report and maintain close observation of daily house count.
Prepare team member schedules according to business forecast, payroll budget guidelines and productivity requirements.
Have effective interviewing skills and ability to recruit team members.
Operate all aspects of the front office system, including software maintenance, report generation and analysis, and simple programming.
Be knowledgeable about the accident prevention program, including safety committee, education/enforcement, and communication of safety issues through department meetings.
Be able to effectively investigate, report and follow-up on employee and guest accidents.
Qualifications
Valid Driver's License
Benefits Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work‑life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Seniority Level
Director
Employment Type
Full‑time
Job Function
Management and Manufacturing
Referrals increase your chances of interviewing at Peachtree Group by 2x
Get notified about new Director of Operations jobs in
Nashville, TN .
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Director of Operations
role at
Peachtree Group
3 days ago Be among the first 25 applicants
Overview The
Director of Operations
is responsible for ensuring the efficient operations of the Front Desk, Housekeeping, and Engineering Departments. They are committed to provide all guests with quality service and a clean and safe environment throughout their stay, while effectively managing expenses and maximizing service levels. Additionally, they will assist and support front of the house operations as needed.
Responsibilities
Respond to all guest requests, complaints and/or accidents presented at the Front Desk or through reservation, comment cards, letters and/or phone calls in an attentive, efficient, and courteous manner. Follow-up to ensure guest satisfaction.
Maximize room revenue and occupancy by reviewing status daily. Ability to analyze variances, monitor credit card report and maintain close observation of daily house count.
Prepare team member schedules according to business forecast, payroll budget guidelines and productivity requirements.
Have effective interviewing skills and ability to recruit team members.
Operate all aspects of the front office system, including software maintenance, report generation and analysis, and simple programming.
Be knowledgeable about the accident prevention program, including safety committee, education/enforcement, and communication of safety issues through department meetings.
Be able to effectively investigate, report and follow-up on employee and guest accidents.
Qualifications
Valid Driver's License
Benefits Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work‑life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Seniority Level
Director
Employment Type
Full‑time
Job Function
Management and Manufacturing
Referrals increase your chances of interviewing at Peachtree Group by 2x
Get notified about new Director of Operations jobs in
Nashville, TN .
#J-18808-Ljbffr