Loews Hotels & Co
Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami‑inspired dining outlets and more. Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1‑million square foot mixed‑use development showcasing retail space, dining and entertainment experiences. Loews Coral Gables Hotel is the second Loews Hotel to open in South Florida, joining 25 other properties across the US and Canada that make up the Loews Hotels & Co portfolio.
Job Specifics
Make inspection rounds ensuring organization, cleanliness, proper maintenance, adequate supplies
Monitor staff adherence to all service standards, SOPs and Loews SOPs, including inspecting staff for correct uniform/grooming standards
Supervise service of guests, being watchful of signals from guests in need of service
Assist Team Leader to establish and monitor side work duty completion
Maintain bank to SOP, keep it balanced and secure at all times
Read daily communication sheets from previous shift and prepare one for the following shift; check for all personnel call‑offs and review floor plan for coverage
Check restaurant for cleanliness and set up (e.g., table cleanliness, stands, etc.)
Communicate daily with restaurant manager regarding special events, house counts, etc.
Assist Team Leader in conducting menu classes and taste panels
Assist Team Leader in conducting month‑end inventory count and recording
Communicate with Team Members during service, scheduling, safety chats, MSDS, post bulletins
Report unsafe working conditions
Ensure proper handling of guest checks and cash transactions
Intercede and/or fill in for Team Members should a need occur
Proficient in Excel, Word and PowerPoint
Excellent organizational skills
Qualifications
Food & Beverage knowledge required
Excellent communication skills, written and verbal
High school diploma
Strong organizational skills
Able to make decisions on imperfect information
Knowledge of Microsoft Office preferred
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Job Specifics
Make inspection rounds ensuring organization, cleanliness, proper maintenance, adequate supplies
Monitor staff adherence to all service standards, SOPs and Loews SOPs, including inspecting staff for correct uniform/grooming standards
Supervise service of guests, being watchful of signals from guests in need of service
Assist Team Leader to establish and monitor side work duty completion
Maintain bank to SOP, keep it balanced and secure at all times
Read daily communication sheets from previous shift and prepare one for the following shift; check for all personnel call‑offs and review floor plan for coverage
Check restaurant for cleanliness and set up (e.g., table cleanliness, stands, etc.)
Communicate daily with restaurant manager regarding special events, house counts, etc.
Assist Team Leader in conducting menu classes and taste panels
Assist Team Leader in conducting month‑end inventory count and recording
Communicate with Team Members during service, scheduling, safety chats, MSDS, post bulletins
Report unsafe working conditions
Ensure proper handling of guest checks and cash transactions
Intercede and/or fill in for Team Members should a need occur
Proficient in Excel, Word and PowerPoint
Excellent organizational skills
Qualifications
Food & Beverage knowledge required
Excellent communication skills, written and verbal
High school diploma
Strong organizational skills
Able to make decisions on imperfect information
Knowledge of Microsoft Office preferred
#J-18808-Ljbffr