Visa
Chief Systems Architect – Client Engineering
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Visa Overview
Visa is a global payments technology leader. The Chief Architect, Client Engineering will define end‑to‑end architecture for enterprise workstation technologies, partnering with engineering, cyber security, operations, and product teams to deliver secure, scalable, and user‑centric client platforms across Windows, macOS, and Virtual Desktop Infrastructure (VDI) with Citrix. Key Responsibilities
Own the client engineering reference architecture and multi‑year roadmap covering Windows, macOS, VDI, and Citrix. Translate business outcomes into platform capabilities and architectural epics with clear success criteria and guardrails. Produce decision records (ADRs) and cost/benefit analyses to justify technical direction and investment. Design cohesive end‑user experiences across devices, OSs, and access patterns, integrating identity, security, collaboration, and management tooling. Define patterns for automated provisioning (Autopilot/ABM/DEP), configuration (Intune/Jamf), software distribution, patching, and telemetry. Architect resilient, scalable VDI/Citrix solutions covering image management, profiles, app layering, HDX policies, and capacity planning. Embed Zero Trust, least privilege, and hardware‑backed attestation into endpoint architectures (Windows Hello for Business, BitLocker, Conditional Access). Partner with Cyber Security to threat‑model changes and codify controls as policy‑as‑code. Evaluate emerging capabilities (Autopatch, Windows 11 features, macOS changes, Citrix cloud services, AI‑driven device health) and run proofs‑of‑value. Lead design reviews, RFCs, and readiness gates for major releases and platform migrations. Provide tier‑4 escalation guidance on complex incidents and drive root‑cause and reliability improvements. Communicate complex strategies to executives and actionable details to engineers. Define architecture standards, reference builds, compliance checks, and automated drift detection. Instrument platforms with telemetry to track reliability, performance, security posture, and user experience. Qualifications
Basic
12+ years in endpoint/client engineering or architecture with deep expertise in Windows, macOS, VDI, and Citrix. Hands‑on architecture and engineering experience with Intune/Microsoft Endpoint Manager, Autopilot, Group Policy/MDM, Jamf Pro, imaging/zero‑touch, packaging, and patch orchestration. Citrix architecture experience (e.g., Citrix DaaS/CVAD, StoreFront/Workspace, Gateway, FAS, PVS/MCS, profile management, HDX optimization). Identity and access patterns: Azure AD/Microsoft Entra, Conditional Access, device compliance, SSO, cert lifecycle, PAM for admins. Endpoint security controls: EDR, disk encryption, firewall, application control, privilege management, and vulnerability remediation. Proven ability to create high‑quality architecture documents, diagrams, and ADRs. Strong written and verbal communication skills. Demonstrated ability to lead through influence, facilitate design decisions, and mentor engineers without direct authority. Preferred
Experience with large‑scale OS upgrades (Windows 11, annual macOS releases) and image lifecycle automation. Automation and IaC: PowerShell, Python, Git, CI/CD for configuration/policy‑as‑code. Monitoring & EUEM: Log analytics, endpoint analytics, and SLO/SLA design. Cost optimization and capacity planning for Citrix/VDI and device fleets. Experience in regulated or high‑availability environments, formal risk assessment and change management discipline. Relevant certifications (Microsoft, Apple, Citrix, Cyber Security). Additional Information
Hybrid position – days in office to be confirmed by hiring manager. Requires 5–10% travel. The role will be performed in an office setting requiring sit‑and‑stand posture and standard office equipment. Visa is an Equal Employment Opportunity Employer. Qualified applicants receive consideration without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. Visa will also consider qualified applicants with criminal histories in accordance with applicable local law. US applicants only: the estimated salary range is $195,800 to $315,650 USD per year, inclusive of potential bonus and equity. A comprehensive benefits package includes medical, dental, vision, 401(k), HSA, life insurance, paid time off, and wellness programs.
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at
Visa Overview
Visa is a global payments technology leader. The Chief Architect, Client Engineering will define end‑to‑end architecture for enterprise workstation technologies, partnering with engineering, cyber security, operations, and product teams to deliver secure, scalable, and user‑centric client platforms across Windows, macOS, and Virtual Desktop Infrastructure (VDI) with Citrix. Key Responsibilities
Own the client engineering reference architecture and multi‑year roadmap covering Windows, macOS, VDI, and Citrix. Translate business outcomes into platform capabilities and architectural epics with clear success criteria and guardrails. Produce decision records (ADRs) and cost/benefit analyses to justify technical direction and investment. Design cohesive end‑user experiences across devices, OSs, and access patterns, integrating identity, security, collaboration, and management tooling. Define patterns for automated provisioning (Autopilot/ABM/DEP), configuration (Intune/Jamf), software distribution, patching, and telemetry. Architect resilient, scalable VDI/Citrix solutions covering image management, profiles, app layering, HDX policies, and capacity planning. Embed Zero Trust, least privilege, and hardware‑backed attestation into endpoint architectures (Windows Hello for Business, BitLocker, Conditional Access). Partner with Cyber Security to threat‑model changes and codify controls as policy‑as‑code. Evaluate emerging capabilities (Autopatch, Windows 11 features, macOS changes, Citrix cloud services, AI‑driven device health) and run proofs‑of‑value. Lead design reviews, RFCs, and readiness gates for major releases and platform migrations. Provide tier‑4 escalation guidance on complex incidents and drive root‑cause and reliability improvements. Communicate complex strategies to executives and actionable details to engineers. Define architecture standards, reference builds, compliance checks, and automated drift detection. Instrument platforms with telemetry to track reliability, performance, security posture, and user experience. Qualifications
Basic
12+ years in endpoint/client engineering or architecture with deep expertise in Windows, macOS, VDI, and Citrix. Hands‑on architecture and engineering experience with Intune/Microsoft Endpoint Manager, Autopilot, Group Policy/MDM, Jamf Pro, imaging/zero‑touch, packaging, and patch orchestration. Citrix architecture experience (e.g., Citrix DaaS/CVAD, StoreFront/Workspace, Gateway, FAS, PVS/MCS, profile management, HDX optimization). Identity and access patterns: Azure AD/Microsoft Entra, Conditional Access, device compliance, SSO, cert lifecycle, PAM for admins. Endpoint security controls: EDR, disk encryption, firewall, application control, privilege management, and vulnerability remediation. Proven ability to create high‑quality architecture documents, diagrams, and ADRs. Strong written and verbal communication skills. Demonstrated ability to lead through influence, facilitate design decisions, and mentor engineers without direct authority. Preferred
Experience with large‑scale OS upgrades (Windows 11, annual macOS releases) and image lifecycle automation. Automation and IaC: PowerShell, Python, Git, CI/CD for configuration/policy‑as‑code. Monitoring & EUEM: Log analytics, endpoint analytics, and SLO/SLA design. Cost optimization and capacity planning for Citrix/VDI and device fleets. Experience in regulated or high‑availability environments, formal risk assessment and change management discipline. Relevant certifications (Microsoft, Apple, Citrix, Cyber Security). Additional Information
Hybrid position – days in office to be confirmed by hiring manager. Requires 5–10% travel. The role will be performed in an office setting requiring sit‑and‑stand posture and standard office equipment. Visa is an Equal Employment Opportunity Employer. Qualified applicants receive consideration without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. Visa will also consider qualified applicants with criminal histories in accordance with applicable local law. US applicants only: the estimated salary range is $195,800 to $315,650 USD per year, inclusive of potential bonus and equity. A comprehensive benefits package includes medical, dental, vision, 401(k), HSA, life insurance, paid time off, and wellness programs.
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