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Career Staffing Talent

Director of Banquets - Palm Beach - Luxury Property - Start Soon

Career Staffing Talent, Florida, New York, United States

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Director of Banquets – Luxury Boutique Hotel Career Staffing Talent (CST) is partnering with a

luxury boutique hotel in Palm Beach

to recruit a

Director of Banquets . It's one of Palm Beach’s premier destinations for high‑end events, weddings, galas, and celebrations.

This is a high‑impact leadership role overseeing all banquet operations, event execution, staff performance, and guest experience across the hotel’s elegant venues. The ideal candidate brings luxury hospitality experience, polished service standards, and the ability to develop and inspire a high‑performing banquet team.

About The Opportunity This position is ideal for a banquet leader who thrives in fast‑paced luxury environments and wants the autonomy to elevate service standards, guest satisfaction, and operational excellence. You will manage the entire banquet experience—from pre‑event planning to flawless execution and post‑event reporting—while working closely with culinary, catering, events, and hotel leadership.

Compensation $110,000 base salary + commission structure

Commission opportunities are tied to banquet performance, giving the Director meaningful upside based on department success.

Key Responsibilities

Supervise, train, and lead the banquet team to ensure maximum efficiency and outstanding guest satisfaction

Coordinate, organize, and execute all banquet and catering functions according to BEOs and hotel standards

Ensure all event details—menus, room setup, service flow, special requests, VIP needs—are executed flawlessly

Conduct pre‑function meetings and oversee all setups, buffets, bars, and staff assignments

Monitor staff performance and service pacing throughout events

Guest Relations & Service Excellence

Greet hosts and guests; ensure a polished, luxury‑level guest experience

Anticipate needs and respond promptly to guest requests or concerns

Resolve issues following hotel service standards and guest recovery procedures

Operational Oversight

Manage supplies, inventory, banquet equipment, linens, and storage

Process billing, finalize charges, and follow cashiering procedures

Complete function recaps, closing duties, and communication with all departments

Staff Management & Training

Hire, train, coach, and evaluate banquet staff

Prepare weekly schedules, monitor labor costs, and oversee payroll and tip distribution

Uphold grooming standards and high‑service expectations

Coordinate closely with culinary, stewarding, catering, engineering, and event teams

Review menus, equipment needs, service timing, and special arrangements with the Chef and Stewarding teams

Safety, Compliance & Standards

Maintain banquet service standards, emergency protocols, and safety procedures

Ensure confidentiality of guest and hotel information

Submit maintenance requests and ensure banquet spaces meet hotel standards

Qualifications

5+ years of banquet service experience in a luxury venue

2–3 years of banquet management experience in high‑end hospitality

Expertise in reading and executing Banquet Event Orders (BEOs)

Strong leadership, communication, and service recovery skills

Knowledge of food & beverage service styles, liquor laws, and banquet logistics

Proficiency with banquet systems and Microsoft Office

Food handling certificate & alcohol service certification

Ability to stand, walk, and lift 30–50 lbs as required

Confidential Inquiry If you’re an experienced banquet leader with luxury hospitality experience—and you’re looking for a role with responsibility, visibility, and financial upside—this is an exceptional opportunity.

All inquiries are handled with

strict confidentiality .

Seniority level

Director

Employment type

Full‑time

Job function

Management and Manufacturing

Hospitality, Food and Beverage Services, and Hotels and Motels

Referrals increase your chances of interviewing at Career Staffing Talent by 2x.

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