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The Goodyear Tire & Rubber Company

Service Manager

The Goodyear Tire & Rubber Company, Cupertino, California, United States, 95014

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4 days ago Be among the first 25 applicants

Pay Range This range is provided by The Goodyear Tire & Rubber Company. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range: $25.00/hr - $34.00/hr

Additional compensation types: Commission

The pay range for this position is $25.00 – $34.00/hr; base pay offered may vary depending on factors such as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including: medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts.

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!

General Description As a Service Manager you will gain hands‑on experience in one of Goodyear’s auto service centers by making meaningful connections while delivering outstanding service. You will also be responsible for managing the service department effectively by scheduling associates, service appointments and organizing workflow to deliver quality work on time to guests.

Responsibilities

Manage the service department effectively by scheduling associates, service appointments, and organizing workflow to deliver quality work on time to guests

Help drive and reach sales goals through guest interactions including tire and service sales

Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests

Contribute to the training and development of service department associates

Articulate all warranties, promotions, and advertisements

Utilize tools provided to make recommendations to guests based on manufacturing guidelines

Maintain a clean and safe work and guest area

Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting

Basic Qualifications

Minimum 1 year of previous Automotive Service management experience

Valid driver's license

Must be at least 18 years of age

No relocation is being offered for this position

Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

Strong work ethic; independently motivated to produce results with limited influence from others

Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork

Ability to review, analyze, and interpret information, identify problems, and make decisions

Ability to read, understand, and follow procedures and guidelines

Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays

Commitment to following established safety policies and procedures

Application Process

Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device

If you pass, you'll receive an invitation to schedule a phone or in‑person interview

Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance

Seniority level: Director

Employment type: Full‑time

Job function: Sales and Other

Industries: Retail Motor Vehicles, Retail, and Motor Vehicle Manufacturing

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