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H-E-B

Austin 09 (Allandale) Market - Lead - Full-Time

H-E-B, Austin, Texas, us, 78716

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Austin 09 (Allandale) Market - Lead - Full-Time Be among the first 25 applicants.

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.

What is the work?

Store Lead Operations / Training

May serve as backup to Department Manager and typically works opposite shift to Manager

May help prepare department work schedules

Carries out supervisory responsibilities in accordance with policies and applicable laws

Assists with inventory control; loads, unloads, and moves product

Trains Partners; directs work; addresses complaints; resolves issues; builds / follows up on production plans and their execution

Assists in all technical areas, as needed

Performs Representative / Specialist duties frequently

Customer Service / Sales

Provides / coaches on superior customer service

Takes orders from customers by telephone or in person

Answers customer questions regarding products; assists them with selections

Uses suggestive selling techniques and advanced product knowledge and experience to meet customer needs and build department sales

Merchandises products effectively

Food Safety

Slices, packages, labels, rotates, and culls products for poor quality

Complies with department / Store operating procedures

Cleans / sanitizes sales floor, display cases, prep areas, and equipment

Bakery

Ensures / oversees effective production planning and execution of supporting processes

Assists in all technical areas as needed (e.g., baking, frying, and decorating)

Culls bakery products for poor quality, expiration dates

Writes on cakes with icing per personalized customer requests

Beauty

Applies advanced knowledge of current trends in beauty for hair care, skin care, and makeup

Deli

May oversee a specific area of the business: Service Case, Production, Cheese Shop or Catering

Assists with inventory control, including planning portion of Fresh Production Planner (FPP); follows up on FPP inventory functions; ensures Perpetual Adjustment Walk (PAW) walks are complete

Assists with ordering and event order management (EOMs)

Assists with training on new systems, tools, processes, and product roll‑outs; follows up with Partners as needed to reinforce or retrain

Prepared Foods

Serves / packages products at customer's request

Educates customers on preparation / reheating instructions of prepared foods

Prepackages condiments (sauces, dressings) for prepared food items

Cuts, slices, dices, chops, food in preparation for chef

Produce

Performs lead responsibilities for the department and may serve as backup to Produce Manager

Serves as dedicated lead over the in‑store production work & Production Partners

Spends majority of time with processing team engaged in Daily Sequence of Tasks

Texas Backyard

Strong knowledge of nursery field

Strong knowledge of plant and chemical recommendations

Ability to complete Texas Nursery & Landscape Association training (H‑E‑B internal training)

Keeps up with current nursery field‑related trends

Do You Have a

HEART FOR PEOPLE... willingness to train and supervise?

HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success?

PASSION FOR RESULTS... drive to lead your department to exceed sales goals?

We Are Looking For

an associate’s degree or 6 months of related experience

communication and interpersonal skills

ability to work in a fast‑paced environment

What is your background?

Minimum age 18 (mandatory)

Associate’s degree (AA), or equivalent from two‑year college or technical school; or

6+ months of related experience and / or training, or

Combination of equivalent education / training

Completion of Company Orientation, food safety and sanitation training, and eCommerce Online Ordering training

Required Skills

Expert knowledge of department production stations, including quality standards, set‑up, operation, cleaning, and maintenance of all equipment

Ability to read and interpret documents (e.g., safety rules, operating / maintenance instructions, production planners, procedure manuals)

Ability to write routine reports and correspondence

Ability to speak effectively before groups of customers or Partners

Ability to apply common sense / understanding to carry out instructions furnished in written, oral, or diagram form

Ability to deal with problems involving several concrete variables in standardized situations

Physical Requirements

Bakery:

Constantly reach at waist, grasp

Frequently stand, walk, reach at shoulder, bend

Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction

Occasionally be exposed to wet, cold, hot conditions, loud noise

Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs

Beauty / Drugstore / General Merchandise:

Constantly reach at waist, grasp

Frequently stand, walk

Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements

Occasionally be exposed to wet conditions, loud noise, ambient temperatures

COSMETICS: Demonstrate the ability to lift 45 lbs, and manage in excess of 45 lbs

DRUGSTORE: Demonstrate the ability to lift 15 lbs, and manage in excess of 15 lbs

GENERAL MERCHANDISE: Demonstrate the ability to lift 50 lbs, and manage in excess of 45 lbs

Dairy / Frozen / Grocery:

Constantly reach at waist, grasp

Frequently stand, walk

Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements

Occasionally be exposed to wet, cold conditions, loud noise

DAIRY: Demonstrate the ability to lift 40 lbs, and manage in excess of 85 lbs

FROZEN: Demonstrate the ability to lift 60 lbs, and manage in excess of 75 lbs

GROCERY: Demonstrate the ability to lift 50 lbs, and manage in excess of 80 lbs

Deli:

Constantly reach at waist, grasp

Frequently stand, walk, stoop

Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements

Occasionally be exposed to wet, cold, hot conditions, loud noise

Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs

Entertainment / Nature’s Harvest:

Constantly reach at waist, grasp

Frequently stand, walk

Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements

Occasionally be exposed to loud noise

ENTERTAINMENT: Demonstrate the ability to lift 45 lbs, and manage in excess of 55 lbs

NATURE’S HARVEST: Demonstrate the ability to lift 60 lbs, and manage in excess of 55 lbs

Floral:

Constantly reach at waist, grasp

Frequently stand, walk

Frequently be exposed to cold conditions

Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements

Occasionally be exposed to wet, cold, hot conditions, loud noise

Demonstrate the ability to lift 55 lbs, and manage in excess of 45 lbs

Seafood:

Constantly reach at waist

Frequently stand, walk, pivot, push / pull with arms, grasp

Frequently be exposed to wet and cold

Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion

Occasionally be exposed to hot conditions, loud noise, ambient temperatures

Demonstrate the ability to lift 50 lbs, and manage in excess of 25 lbs

Showtime:

Constantly stand, reach at waist, grasp

Frequently stand, walk, pivot, push / pull with arms, grasp

Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, pinch, perform fine motor movements

Occasionally be exposed to loud noise

Demonstrate the ability to lift 25 lbs, and manage in excess of 45 lbs

Texas Backyard:

Constantly reach at waist, grasp

Frequently stand, walk

Frequently be exposed to ambient temperatures

Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements

Occasionally be exposed to wet conditions and loud noise

Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs

While there may be exceptions, the measurements noted are generally defined as—Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day

It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

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