NAPA Auto Parts
Assistant Store Manager
Join to apply for the Assistant Store Manager role at NAPA Auto Parts.
Imagine utilizing your automotive or customer service expertise with both wholesale and retail customers on a daily basis, serving as a leader to your teammates, and helping NAPA become the dominant parts supplier in the market.
Responsibilities
Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability.
Provide daily leadership and create and sustain a culture of employee engagement.
Partner with teammates to drive company‑owned store initiatives.
Care about people and profit.
Join a team where you can learn and grow, with endless opportunities.
A Day in the Life
Lead a successful team, support the store manager, and manage in our fast‑paced retail stores.
Manage store operations to maximize sales, profits, and customer service.
Build, coach, train, and engage crew teams to deliver superior levels of customer care and business results.
Handle inventory protection, asset management, operational and safety issues.
Maintain overall cleanliness and readiness of delivery vehicles, sales floor, stockroom, and outside areas.
Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures.
Grow customer relationships, help with sales/service questions, and ensure a positive experience both in store and on the phone.
Qualifications
High school diploma or equivalent. Technical or trade school courses or degree completion.
Experience in the automotive after‑market service industry or hobby/DIY world, or at least the willingness to learn all things automotive.
Passion for delivering customer care and building long‑term relationships.
Thrives in a fast‑paced and complex environment.
Knowledge of cataloging and/or inventory management systems.
Ability to lift 60 lbs in some situations.
Background and/or passion for the automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management.
Customer‑centric (external/internal).
ASE certifications.
NAPA know‑how.
Why NAPA may be the right place for you
Outstanding health benefits and 401(k).
Stable company – Fortune 200 with a family feel.
Company culture that works hard yet takes care of employees.
Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that match your interest.
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Sales and Business Development
Industry Retail
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Imagine utilizing your automotive or customer service expertise with both wholesale and retail customers on a daily basis, serving as a leader to your teammates, and helping NAPA become the dominant parts supplier in the market.
Responsibilities
Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability.
Provide daily leadership and create and sustain a culture of employee engagement.
Partner with teammates to drive company‑owned store initiatives.
Care about people and profit.
Join a team where you can learn and grow, with endless opportunities.
A Day in the Life
Lead a successful team, support the store manager, and manage in our fast‑paced retail stores.
Manage store operations to maximize sales, profits, and customer service.
Build, coach, train, and engage crew teams to deliver superior levels of customer care and business results.
Handle inventory protection, asset management, operational and safety issues.
Maintain overall cleanliness and readiness of delivery vehicles, sales floor, stockroom, and outside areas.
Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures.
Grow customer relationships, help with sales/service questions, and ensure a positive experience both in store and on the phone.
Qualifications
High school diploma or equivalent. Technical or trade school courses or degree completion.
Experience in the automotive after‑market service industry or hobby/DIY world, or at least the willingness to learn all things automotive.
Passion for delivering customer care and building long‑term relationships.
Thrives in a fast‑paced and complex environment.
Knowledge of cataloging and/or inventory management systems.
Ability to lift 60 lbs in some situations.
Background and/or passion for the automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management.
Customer‑centric (external/internal).
ASE certifications.
NAPA know‑how.
Why NAPA may be the right place for you
Outstanding health benefits and 401(k).
Stable company – Fortune 200 with a family feel.
Company culture that works hard yet takes care of employees.
Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that match your interest.
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Sales and Business Development
Industry Retail
#J-18808-Ljbffr