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Westchester Medical Center Health Network

Call Center Supervisor: Scheduling, Reporting & Team Growth

Westchester Medical Center Health Network, Valhalla, New York, United States, 10595

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A healthcare provider in Valhalla, NY, is seeking a Call Center Supervisor to support call operations, manage scheduling using Kronos, and oversee staff training. Candidates should have at least 3 years of customer service experience and strong leadership skills. The role involves handling escalated patient issues, producing reports, and working closely with management to improve performance. This full-time position requires excellent communication skills and a high school diploma. #J-18808-Ljbffr