Marshall Retail Group
TheSales Leadprovides an exceptional customer experience by encouraging the team to meet sales goals, while leading and supporting store teams and overall store operations.
Location:Baltimore Washington Intl Airport (BWI) - Baltimore, MD 21240 US
Schedule:Weekend availability is required
Pay: $17.78/hr.
Benefits
Medical, Dental, and Vision Insurance
Employer-Paid Life Insurance
Disability Insurance
Paid Time Off
Paid Parental Leave
401(k) with company match
Employee Discount
Job Responsibilities
Greets and assists customers throughout their shopping experience
Maximizes sales by suggesting products and up-selling when appropriate
Remains knowledgeable of the store’s merchandise and current promotions
Trains store associates on daily operations and best sales practices
Ensures cleanliness and upkeep of the store; maintains store displays and merchandise
Replenishes backstock, ensuring appropriate levels of merchandise on the floor
Conducts markdowns of merchandise as instructed
Performs opening/closing duties, including securing cash registers and store security
Communicates customer complaints and inventory concerns to management in a timely manner
Oversees the opening and closing of the store
Resolves employee conflict and escalates to upper management as appropriate
Counts cash drawers, completes deposit slips, closes registers, and completes required documentation
Other duties may be assigned
Qualifications
1+ year of experience in a fast-paced retail environment
Early and late shift availability
Ability to multitask and problem solve
Strong written and verbal English communication skills
Demonstrated customer service experience
Ability to multitask and resolve minor customer service conflicts
Alcohol Beverage Awareness Cared (TAM Card) may be required
Additional Security clearance may be required
Satisfactory Criminal Background Check and Drug Testing May be required
Advanced computer skills, including Microsoft Office (WORD, Excel, PowerPoint, Publisher)
Additional Requirements
Limited sitting
Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
Normal or corrected vision and hearing
Can distinguish varying or specific colors, patterns, or materials to assist customers
Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
Typically, indoors
Typically, in a consistent temperature
Use of fine motor hand functions
Lift 0-60 lbs with or without reasonable accommodation
About Us WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.
EEO/ADA/DFWP
WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.
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Location:Baltimore Washington Intl Airport (BWI) - Baltimore, MD 21240 US
Schedule:Weekend availability is required
Pay: $17.78/hr.
Benefits
Medical, Dental, and Vision Insurance
Employer-Paid Life Insurance
Disability Insurance
Paid Time Off
Paid Parental Leave
401(k) with company match
Employee Discount
Job Responsibilities
Greets and assists customers throughout their shopping experience
Maximizes sales by suggesting products and up-selling when appropriate
Remains knowledgeable of the store’s merchandise and current promotions
Trains store associates on daily operations and best sales practices
Ensures cleanliness and upkeep of the store; maintains store displays and merchandise
Replenishes backstock, ensuring appropriate levels of merchandise on the floor
Conducts markdowns of merchandise as instructed
Performs opening/closing duties, including securing cash registers and store security
Communicates customer complaints and inventory concerns to management in a timely manner
Oversees the opening and closing of the store
Resolves employee conflict and escalates to upper management as appropriate
Counts cash drawers, completes deposit slips, closes registers, and completes required documentation
Other duties may be assigned
Qualifications
1+ year of experience in a fast-paced retail environment
Early and late shift availability
Ability to multitask and problem solve
Strong written and verbal English communication skills
Demonstrated customer service experience
Ability to multitask and resolve minor customer service conflicts
Alcohol Beverage Awareness Cared (TAM Card) may be required
Additional Security clearance may be required
Satisfactory Criminal Background Check and Drug Testing May be required
Advanced computer skills, including Microsoft Office (WORD, Excel, PowerPoint, Publisher)
Additional Requirements
Limited sitting
Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
Normal or corrected vision and hearing
Can distinguish varying or specific colors, patterns, or materials to assist customers
Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
Typically, indoors
Typically, in a consistent temperature
Use of fine motor hand functions
Lift 0-60 lbs with or without reasonable accommodation
About Us WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.
EEO/ADA/DFWP
WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.
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