YMCA of Greater Seattle
Director of Sales and Membership
Join YMCA of Greater Seattle to lead membership and sales across the association.
Our Commitment to Equity
– The Y actively promotes a culture free from bias and injustice, removing systemic barriers and weaving social justice into programs.
Overview We are seeking a dynamic leader to develop and execute the association-wide membership and group sales strategy, driving unit growth, retention, and revenue.
Job Summary The Director oversees membership acquisition, sales operations, retention systems, data analytics, and member experience standards. Collaborates with branch executive teams, Marketing, Healthy Living, Operations, and Business Intelligence to deliver high-quality membership experiences across the association.
What you’ll get from working at The Y
Membership to the YMCA of Greater Seattle for you and your household
Medical, Dental, Vision, and Life insurance
Retirement with generous employer contributions
Free access to mental health resources
Rapidly-accruing paid time off (PTO)
Discounts on qualifying YMCA of Greater Seattle childcare and day camp programs
Minimum compensation:
$85,000 – $100,000 annually.
Responsibilities
Develop and execute the association-wide membership and group sales strategy.
Set annual revenue, unit growth, retention, and corporate sales targets.
Oversee membership acquisition systems, sales pipeline management, and lead conversion processes.
Create standardized sales scripts, onboarding processes, and welcome-center operations.
Lead group membership and employer partnership sales strategies.
Collaborate with Marketing on campaigns, messaging, and lead-generation tactics.
Establish association-wide retention frameworks, including at-risk reporting and engagement benchmarks.
Provide coaching and development to branch Membership Directors.
Ensure consistency in SOPs, compliance reviews, and operational excellence across branches.
Represent YGS in the corporate, business, and community sectors to grow employer partnerships.
Support innovation through new products, digital membership models, and pilot initiatives.
Qualifications
Bachelor’s degree in Business, Marketing, Nonprofit Management, or equivalent experience.
5+ years of experience in sales, membership leadership, or business development.
Experience leading teams and influencing across a multi-unit organization.
Strong understanding of membership systems, CRM platforms, and analytics.
Demonstrated ability to build relationships with businesses, schools, and community partners.
Strong communication, presentation, and strategic planning skills.
Commitment to equity, inclusion, and the YMCA mission.
Preferred Qualifications
Knowledge of and prior experience with diverse populations (language, culture, race, physical ability, sexual orientation, etc.).
Ability to speak additional languages beyond English.
Other combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered.
Expected Hours of Work Full-time, Monday through Friday, 8:30 a.m. to 5:00 p.m., with occasional evening and weekend work as needed.
Work Environment This role operates in a professional office environment and routinely uses standard office equipment.
Physical Demands Requires regular talking or hearing, standing, walking, using hands, reaching, and the ability to occasionally lift office products and supplies up to 20 pounds.
Travel Primarily local, with some out-of-area and overnight travel possible.
You’ll be a great fit for the Seattle Y if you
Thrive on working in a collaborative environment.
Are very adaptable.
Have high ownership and strong work ethic.
Are a great problem solver who can think on your feet.
Truly enjoy being of service to people.
Like being part of a team that cares about one another as people and enjoys working together.
Want to know that the work you do contributes to building a better, stronger community for all.
Our Mission Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.
YMCA of Greater Seattle’s Core Values
Respect
Responsibility
Honesty
Caring
Passion for Excellence
YGS is an equal-opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.
All job offers are contingent on the results of a background check. We participate in the Federal E-Verify system.
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Our Commitment to Equity
– The Y actively promotes a culture free from bias and injustice, removing systemic barriers and weaving social justice into programs.
Overview We are seeking a dynamic leader to develop and execute the association-wide membership and group sales strategy, driving unit growth, retention, and revenue.
Job Summary The Director oversees membership acquisition, sales operations, retention systems, data analytics, and member experience standards. Collaborates with branch executive teams, Marketing, Healthy Living, Operations, and Business Intelligence to deliver high-quality membership experiences across the association.
What you’ll get from working at The Y
Membership to the YMCA of Greater Seattle for you and your household
Medical, Dental, Vision, and Life insurance
Retirement with generous employer contributions
Free access to mental health resources
Rapidly-accruing paid time off (PTO)
Discounts on qualifying YMCA of Greater Seattle childcare and day camp programs
Minimum compensation:
$85,000 – $100,000 annually.
Responsibilities
Develop and execute the association-wide membership and group sales strategy.
Set annual revenue, unit growth, retention, and corporate sales targets.
Oversee membership acquisition systems, sales pipeline management, and lead conversion processes.
Create standardized sales scripts, onboarding processes, and welcome-center operations.
Lead group membership and employer partnership sales strategies.
Collaborate with Marketing on campaigns, messaging, and lead-generation tactics.
Establish association-wide retention frameworks, including at-risk reporting and engagement benchmarks.
Provide coaching and development to branch Membership Directors.
Ensure consistency in SOPs, compliance reviews, and operational excellence across branches.
Represent YGS in the corporate, business, and community sectors to grow employer partnerships.
Support innovation through new products, digital membership models, and pilot initiatives.
Qualifications
Bachelor’s degree in Business, Marketing, Nonprofit Management, or equivalent experience.
5+ years of experience in sales, membership leadership, or business development.
Experience leading teams and influencing across a multi-unit organization.
Strong understanding of membership systems, CRM platforms, and analytics.
Demonstrated ability to build relationships with businesses, schools, and community partners.
Strong communication, presentation, and strategic planning skills.
Commitment to equity, inclusion, and the YMCA mission.
Preferred Qualifications
Knowledge of and prior experience with diverse populations (language, culture, race, physical ability, sexual orientation, etc.).
Ability to speak additional languages beyond English.
Other combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered.
Expected Hours of Work Full-time, Monday through Friday, 8:30 a.m. to 5:00 p.m., with occasional evening and weekend work as needed.
Work Environment This role operates in a professional office environment and routinely uses standard office equipment.
Physical Demands Requires regular talking or hearing, standing, walking, using hands, reaching, and the ability to occasionally lift office products and supplies up to 20 pounds.
Travel Primarily local, with some out-of-area and overnight travel possible.
You’ll be a great fit for the Seattle Y if you
Thrive on working in a collaborative environment.
Are very adaptable.
Have high ownership and strong work ethic.
Are a great problem solver who can think on your feet.
Truly enjoy being of service to people.
Like being part of a team that cares about one another as people and enjoys working together.
Want to know that the work you do contributes to building a better, stronger community for all.
Our Mission Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.
YMCA of Greater Seattle’s Core Values
Respect
Responsibility
Honesty
Caring
Passion for Excellence
YGS is an equal-opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.
All job offers are contingent on the results of a background check. We participate in the Federal E-Verify system.
#J-18808-Ljbffr