West Elm
Lead Sales (Key Holder), Full Time, Dedham - West Elm
West Elm, Dedham, Massachusetts, us, 02026
Join to apply for the
Lead Sales (Key Holder), Full Time, Dedham - West Elm
role at
West Elm
1 day ago Be among the first 25 applicants
Job Description We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
About The Team Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Lead, Sales (Key Holder) Role You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand.
Responsibilities
Create engaging experiences for customers by sharing expertise on enhancing your home
Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures
Provide supervision to ensure store meets financial goals and associates are providing world‑class service to our guests
Ensure store meets visual, replenishment, cleanliness, safety and back‑of‑house standards during managed‑on‑duty shifts
Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy
Criteria
Effective communication, organization and leadership skills
Proven ability to motivate and influence others through personal actions and examples
1‑3 years retail sales experience with shift supervision experience preferred
1‑2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)
Physical Requirements
Must be able to be mobile on the sales floor for extended periods of time
Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
Full‑time associates are expected to have open availability to meet the needs of the business
Part‑time flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday, or Saturday and Sunday)
Benefits Just For You This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications and geographic location. The anticipated pay range for this role will be: $19.00‑$22.00 per hour.
A generous discount on all Williams‑Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
A wellness program that supports your physical, financial and emotional health
Paid vacations and holidays (full‑time)
Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time)
Cross‑brand and cross‑functional career opportunities
Online learning opportunities through brand specific resources and WSI University
WSI will not now or in the future commence an immigration case or sponsor an individual for this position.
This role is not eligible for relocation assistance.
Williams‑Sonoma, Inc. is an Equal Opportunity Employer.
Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
#J-18808-Ljbffr
Lead Sales (Key Holder), Full Time, Dedham - West Elm
role at
West Elm
1 day ago Be among the first 25 applicants
Job Description We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
About The Team Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Lead, Sales (Key Holder) Role You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand.
Responsibilities
Create engaging experiences for customers by sharing expertise on enhancing your home
Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures
Provide supervision to ensure store meets financial goals and associates are providing world‑class service to our guests
Ensure store meets visual, replenishment, cleanliness, safety and back‑of‑house standards during managed‑on‑duty shifts
Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy
Criteria
Effective communication, organization and leadership skills
Proven ability to motivate and influence others through personal actions and examples
1‑3 years retail sales experience with shift supervision experience preferred
1‑2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)
Physical Requirements
Must be able to be mobile on the sales floor for extended periods of time
Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
Full‑time associates are expected to have open availability to meet the needs of the business
Part‑time flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday, or Saturday and Sunday)
Benefits Just For You This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications and geographic location. The anticipated pay range for this role will be: $19.00‑$22.00 per hour.
A generous discount on all Williams‑Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
A wellness program that supports your physical, financial and emotional health
Paid vacations and holidays (full‑time)
Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time)
Cross‑brand and cross‑functional career opportunities
Online learning opportunities through brand specific resources and WSI University
WSI will not now or in the future commence an immigration case or sponsor an individual for this position.
This role is not eligible for relocation assistance.
Williams‑Sonoma, Inc. is an Equal Opportunity Employer.
Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
#J-18808-Ljbffr