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EOS Hospitality

Restaurant Asst Manager

EOS Hospitality, Washington, District of Columbia, us, 20022

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Restaurant Assistant Manager – EOS Hospitality Join to apply for the

Restaurant Assistant Manager

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EOS Hospitality.

Key Responsibilities

Assist in managing daily restaurant operations, including breakfast service, lunch/dinner (if applicable), bar service, and room‑service support.

Ensure compliance with brand standards, health codes, safety protocols, and sanitation requirements.

Participate in daily walk‑throughs to ensure cleanliness, readiness, and proper setup of the dining room and service areas.

Monitor inventory levels; assist with ordering, receiving, and storage of food, beverage, and supplies.

Guest Service & Experience

Maintain a strong presence on the floor, interacting with guests to ensure satisfaction and resolve concerns promptly.

Support the delivery of consistent, warm, and professional service aligned with Embassy Suites guest service culture.

Review guest feedback (Medallia, SALT, surveys) and implement action plans to improve scores.

Team Leadership & Training

Assist in hiring, onboarding, and training restaurant staff, including servers, hosts, bussers, and bartenders.

Provide ongoing coaching, performance feedback, and corrective action when needed.

Foster a positive, collaborative, and service‑focused team environment.

Help create and manage weekly staff schedules to ensure proper coverage during peak periods.

Financial Responsibilities

Support inventory control, cost management, and waste reduction initiatives.

Assist with forecasting, budgeting, and revenue reporting.

Monitor labor costs and adjust staffing levels appropriately.

Help analyze financial performance and implement strategies to meet or exceed revenue goals.

Administrative Tasks

Complete daily shift reports, incident logs, and other required documentation.

Assist with payroll accuracy, timekeeping, and attendance tracking.

Work with the Manager to evaluate and update SOPs, service guidelines, and policy compliance.

Support coordination with other departments (Front Office, Banquets, Kitchen, Housekeeping).

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