Signature Aviation
Airside Experience Specialist - DAL (Part-Time)
Signature Aviation, Dallas, Texas, United States, 75215
Airside Experience Specialist – DAL (Part‑Time)
Join to apply for the Airside Experience Specialist – DAL (Part‑Time) role at Signature Aviation.
Job Description As an Airside Experience Specialist, you are the face of our private aviation terminal, delivering a seamless, personalized, and welcoming experience for every guest, crew member, and aircraft in our care. This dynamic role combines exceptional hospitality with hands‑on operational support to ensure guests feel cared for, from wheels down to wheels up.
You’ll operate ground service equipment and perform aircraft ground services while engaging guests with professionalism and a service‑first mindset. This role requires schedule flexibility, including nights, weekends and holidays, and the ability to thrive in outdoor environments around active aircraft and in varying weather conditions.
If you enjoy creating memorable guest experiences in a fast‑paced, luxury‑driven environment and are excited by the energy of the runway, this is the role for you.
Responsibilities
Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) and maintain accurate communication.
Collaborate closely with team members, guests, clients, vendors, and aircraft crewmembers to meet service needs, including fueling, de‑icing, lavatory, ground power, potable water, parking, marshalling, wing walking, catering delivery, and towing.
Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately communicate observed safety concerns.
Operate and drive ground service equipment such as fuel trucks, de‑icing trucks, ground power units, tugs, stair trucks, etc.
Load and unload luggage and cargo into and out of aircraft and from the PAT, guest vehicle, or other modes of transportation.
Provide professional and friendly guest service, maintaining a positive and helpful attitude at all times.
Offer safe, convenient, and courteous transportation when driving shuttle vehicles.
Maintain safe, clean, and secure ramps and operations.
Handle fuel quality control, receipt, inventory, and accurate documentation.
Follow all operational, safety, and guest service requirements and policies.
Stop work when an unsafe condition or act is likely to cause harm and report concerns to the appropriate manager.
Follow emergency response procedures during critical events.
Enforce all security protocols as dictated by Signature Aviation and the airport.
Create accurate records of time worked and services performed.
Minimum Qualifications
High School Diploma or General Education Development (GED) certificate.
Minimum age of 18 years.
Ability to pass company background checks (criminal and motor vehicle), drug tests, airport security badge requirements, and insurance requirements.
Legally authorized to work in the jurisdiction of employment.
Excellent vision and coordination; must pass a color vision test for aviation fuel inspection.
Valid state driver’s license; a commercial driver’s license (CDL) may be required by local regulations.
Good judgment and ability to follow directions from supervisors.
Preferred: 3‑6 months experience or training in aviation, customer service, or related field; or equivalent combination of education and experience.
Additional Knowledge & Essential Skills
Hospitality skills: excellent guest service, energetic, guest‑obsessed, able to multitask in a fast‑paced environment.
Language skills: fluent in English, able to read safety rules and procedures.
Math skills: basic arithmetic and percentages.
Physical ability: capable of operating ground support equipment and working at heights.
Critical thinking: handle multi‑step instructions with minimal variables.
Interpersonal skills: effective collaboration with team members and guests.
Multitasking: manage multiple tasks simultaneously with attention to detail.
Computer skills: use company software and complete training modules.
Task management: finish Signature’s training programs timely.
Benefits
401(k)
Critical Illness, Hospital Indemnity, and Accident Insurance
Identity Theft and Legal Services
Paid time off
Tuition reimbursement
Training and Development
Employee Assistance Program (EAP) & Perks
Equal Employment Opportunity Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.
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Job Description As an Airside Experience Specialist, you are the face of our private aviation terminal, delivering a seamless, personalized, and welcoming experience for every guest, crew member, and aircraft in our care. This dynamic role combines exceptional hospitality with hands‑on operational support to ensure guests feel cared for, from wheels down to wheels up.
You’ll operate ground service equipment and perform aircraft ground services while engaging guests with professionalism and a service‑first mindset. This role requires schedule flexibility, including nights, weekends and holidays, and the ability to thrive in outdoor environments around active aircraft and in varying weather conditions.
If you enjoy creating memorable guest experiences in a fast‑paced, luxury‑driven environment and are excited by the energy of the runway, this is the role for you.
Responsibilities
Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) and maintain accurate communication.
Collaborate closely with team members, guests, clients, vendors, and aircraft crewmembers to meet service needs, including fueling, de‑icing, lavatory, ground power, potable water, parking, marshalling, wing walking, catering delivery, and towing.
Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately communicate observed safety concerns.
Operate and drive ground service equipment such as fuel trucks, de‑icing trucks, ground power units, tugs, stair trucks, etc.
Load and unload luggage and cargo into and out of aircraft and from the PAT, guest vehicle, or other modes of transportation.
Provide professional and friendly guest service, maintaining a positive and helpful attitude at all times.
Offer safe, convenient, and courteous transportation when driving shuttle vehicles.
Maintain safe, clean, and secure ramps and operations.
Handle fuel quality control, receipt, inventory, and accurate documentation.
Follow all operational, safety, and guest service requirements and policies.
Stop work when an unsafe condition or act is likely to cause harm and report concerns to the appropriate manager.
Follow emergency response procedures during critical events.
Enforce all security protocols as dictated by Signature Aviation and the airport.
Create accurate records of time worked and services performed.
Minimum Qualifications
High School Diploma or General Education Development (GED) certificate.
Minimum age of 18 years.
Ability to pass company background checks (criminal and motor vehicle), drug tests, airport security badge requirements, and insurance requirements.
Legally authorized to work in the jurisdiction of employment.
Excellent vision and coordination; must pass a color vision test for aviation fuel inspection.
Valid state driver’s license; a commercial driver’s license (CDL) may be required by local regulations.
Good judgment and ability to follow directions from supervisors.
Preferred: 3‑6 months experience or training in aviation, customer service, or related field; or equivalent combination of education and experience.
Additional Knowledge & Essential Skills
Hospitality skills: excellent guest service, energetic, guest‑obsessed, able to multitask in a fast‑paced environment.
Language skills: fluent in English, able to read safety rules and procedures.
Math skills: basic arithmetic and percentages.
Physical ability: capable of operating ground support equipment and working at heights.
Critical thinking: handle multi‑step instructions with minimal variables.
Interpersonal skills: effective collaboration with team members and guests.
Multitasking: manage multiple tasks simultaneously with attention to detail.
Computer skills: use company software and complete training modules.
Task management: finish Signature’s training programs timely.
Benefits
401(k)
Critical Illness, Hospital Indemnity, and Accident Insurance
Identity Theft and Legal Services
Paid time off
Tuition reimbursement
Training and Development
Employee Assistance Program (EAP) & Perks
Equal Employment Opportunity Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.
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