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ibex

Business Development Representative

ibex, Washington, District of Columbia, us, 20022

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IBEX is now hiring a highly motivated and results-driven Sales Specialist to drive new business opportunities across both outbound and inbound channels. The ideal candidate will be well‑versed in AI and outbound cadences, personalized outreach, and confident in quickly qualifying and converting inbound leads into sales opportunities. You’ll be engaging with prospects across the U.S. markets, so experience selling in this region is essential. This is a role for someone who thrives on smart, strategic outreach— not mass messaging— and can confidently take a conversation from cold lead to qualified opportunity. You will be responsible for working with customers who are in the early stages of their AI journey implementing solutions in the contact center.

Responsibilities Outbound Sales

Conduct deep research into industries, competitors, and workflows to tailor messaging

Design and execute targeted cadences for the U.S. market

Craft cold emails, LinkedIn messages, and call scripts that get noticed

Confidently cold‑call and convert

Constantly analyze outreach results to test, iterate, and improve performance

Inbound Sales

Respond rapidly to inbound leads and qualify them effectively

Conduct discovery calls to align needs with our GenAI solutions

Maintain detailed records in CRM

Qualifications

Excellent command of written and spoken English, with a flair for crafting compelling outreach messages

Proven ability to book meetings and manage sales pipelines

Must be a senior in college or recent graduate currently seeking a degree in Business, Marketing, or a related field

Highly organized and self‑driven

Good understanding of AI and conversational AI

Seniority level

Internship

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Outsourcing/Offshoring

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