Largeton Group
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This range is provided by Largeton Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $40.00/yr - $42.00/yr
Job Summary – ServiceNow ITSM Consultant
Lead end-to-end ServiceNow implementations and support for ITSM and HRSD modules.
Translate business requirements into scalable, compliant ServiceNow solutions.
Define and maintain platform architecture, data models, and integration designs.
Drive best practices in CMDB, Service Catalog, and Workflow design.
Configure and customize ServiceNow using Flows, UI Policies, Business Rules, Script Includes, Client Scripts, Widgets, and Integration Hub.
Develop and maintain HR Case & Knowledge Management, HR Services, Lifecycle Events, and Employee Center experiences.
Implement ITSM processes such as Incident, Problem, Change, Request, Knowledge, CMDB, SLA, and Discovery.
Design and manage integrations between ServiceNow and external systems (REST, SOAP, MID Server, OAuth).
Govern platform upgrades, patches, performance tuning, and ensure security compliance.
Ensure adherence to ServiceNow coding, naming, and security standards.
Lead and mentor ServiceNow developers and analysts.
Collaborate with business stakeholders, HR, ITSM process owners, security teams, and project managers.
Lead workshops, solution reviews, demos, and user acceptance testing (UAT) sessions.
Seniority level Mid-Senior level
Employment type Contract
Job function Information Technology
Industries Information Services
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This range is provided by Largeton Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $40.00/yr - $42.00/yr
Job Summary – ServiceNow ITSM Consultant
Lead end-to-end ServiceNow implementations and support for ITSM and HRSD modules.
Translate business requirements into scalable, compliant ServiceNow solutions.
Define and maintain platform architecture, data models, and integration designs.
Drive best practices in CMDB, Service Catalog, and Workflow design.
Configure and customize ServiceNow using Flows, UI Policies, Business Rules, Script Includes, Client Scripts, Widgets, and Integration Hub.
Develop and maintain HR Case & Knowledge Management, HR Services, Lifecycle Events, and Employee Center experiences.
Implement ITSM processes such as Incident, Problem, Change, Request, Knowledge, CMDB, SLA, and Discovery.
Design and manage integrations between ServiceNow and external systems (REST, SOAP, MID Server, OAuth).
Govern platform upgrades, patches, performance tuning, and ensure security compliance.
Ensure adherence to ServiceNow coding, naming, and security standards.
Lead and mentor ServiceNow developers and analysts.
Collaborate with business stakeholders, HR, ITSM process owners, security teams, and project managers.
Lead workshops, solution reviews, demos, and user acceptance testing (UAT) sessions.
Seniority level Mid-Senior level
Employment type Contract
Job function Information Technology
Industries Information Services
Referrals increase your chances of interviewing at Largeton Group by 2x
Get notified about new Information Technology Service Management Consultant jobs in
Boston, MA .
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr