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Command Investigations

Surveillance Investigator II

Command Investigations, Boston, Massachusetts, us, 02298

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Command Investigations, LLC is looking for Surveillance Investigators to become part of a dynamic team. This is a great opportunity for individuals with prior investigative experience who demonstrate integrity, independence, and a drive to succeed in a fast‑paced investigative environment.

Why You Will Love Working With Command Investigations, LLC At Command Investigations, we are invested in YOU! We know, together, we can lead with excellence to provide top‑tier service with integrity that drives results.

Pay and Schedule Pay:

$25-$30 per hour (depending on state)

Schedule:

This is not a standard 9‑5 role. Workdays and hours vary based on business needs and there is no set or recurring schedule. Weekends, overtime, and holidays are typically required. Start times may be as early as 3:00 AM but 6:00 AM is common. Standard shifts are 8 hours but may extend up to 16 hours as needed.

NOTE:

Due to the nature of this role, there is no guarantee of hours or case assignments; however, we pride ourselves on distributing available cases fairly. Schedules are flexible with advanced discussion and notification.

Location On the road with potential overnight stays when necessary.

Growth Opportunities Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry.

Benefits (Full‑Time)

Accrued Paid Time Off

Medical, Dental, Vision, and Life Insurance

401(k) Plan

Employee Referral Program

Paid Travel Time

Daily Vehicle Allowance

Reimbursement for case related expenses

Overnight Pay

Additional performance incentives – Monthly Hot Shot bonus along with Monthly Tiered bonus program based on performance.

Responsibilities In this role, you will conduct field surveillance investigations by observing, tracking, and documenting subjects’ activities, capturing detailed video evidence, and preparing comprehensive reports for client review.

Conduct surveillance by monitoring, tracking, and recording subjects during daily activities

Perform both vehicular and on‑foot surveillance while maintaining complete cover and discretion

Develop and execute pre‑surveillance planning tailored to each location and case

Record and document investigative findings through video and detailed written reports

Capture subjects in a variety of environments, such as public spaces, events, and workplaces

Submit comprehensive reports and video evidence within required timeframes

Communicate consistently with team leaders regarding positions, observations, and tactical strategy

Utilize digital surveillance equipment, web‑based technology, and investigative software

Maintain confidentiality and professionalism while representing Command Investigations

Uphold safety standards and adhere to all legal and ethical requirements during surveillance operations

Requirements Required Equipment (including but not limited to):

Reliable vehicle with legal dark tint

Smartphone

Laptop with Microsoft Word

Digital camcorder with date/time stamp and upload capability

Covert camera of choice

Tripod/monopod

SD cards if applicable

What We Are Looking For:

Highly observant and detail‑oriented individuals

Strong sense of integrity, independence, and reliability

Excellent judgment and situational awareness

Adaptability to changing environments and case demands

Self‑motivated professionals who can work autonomously

Strong written and verbal communication skills

Professional demeanor with a commitment to discretion and client confidentiality

Eagerness to learn and grow within the investigative industry

What You Will Bring:

1+ years of demonstrated Private Investigator experience (not including law enforcement, military, etc.)

Must be 21 years of age or older

Valid driver’s license with clean DMV record

High school diploma or equivalent required; college degree preferred

Must carry personal auto insurance with liability limits of 100k/300k/100k

Proficient reading skills and ability to follow directions required

Must be able to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multi‑tasking skills; flexibility and effective time management are required

Ability to work holidays, weekends, and overtime required

Regular, predictable, and full attendance, as assigned, is an essential function of the job

Willingness to travel and work the required schedule, starting as early as 3:00 AM

Complete a Command Investigations, LLC employment application, pass a background check and submit to other pre‑employment tasks as required for employment

Physical Requirements The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee will be required to remember and understand certain instructions, guidelines, or other information.

The employee should have the ability to lift up to 25 lbs (11.34 kg) on occasion.

The employee will be required to sit, stand, and/or walk for long periods at a time.

The employee will be required to enter text or data into a computer or other machine by means of a traditional keyboard.

Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The associate must be able to hear, understand, and distinguish speech and surrounding sounds such as traffic, environmental noises, or standard office activity.

About Command Investigations Command Investigations, founded in 2012, is a nationally recognized investigations firm offering surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry. Grounded in core values of integrity, service, and results, we deliver fast, reliable outcomes and treat every client like they are our only client. Our team leverages cutting‑edge technology to stay at the forefront of the industry. With headquarters in Lake Mary, Florida, our experts provide services across the U.S. on a national scale.

Command Investigations, LLC is an Equal Opportunity Employer.

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