Massachusetts Board of Library Commissioners
Circulation and Computer Lab Manager/Staff Associate, Massachusetts College of A
Massachusetts Board of Library Commissioners, Boston, Massachusetts, us, 02298
Circulation and Computer Lab Manager/Staff Associate, Massachusetts College of Art and Design (Boston)
About MassArt:
Founded in 1873, Massachusetts College of Art and Design (MassArt) is the nation’s first and only independent, free‑standing public college of art and design. MassArt is an inclusive community of thinkers, doers, makers, educators, innovators and leaders striving to shape the future through art and design. We enroll about 2,000 students and offer a comprehensive range of undergraduate and graduate degrees across 18 disciplines, as well as continuing education and youth programs. Located in Boston’s hub of arts and culture along the Avenue of the Arts, MassArt celebrates diversity and inclusion and fosters effective partnerships throughout the campus community.
Job Description:
Position Title: Circulation and Computer Lab Manager/Staff Associate Department: Library Supervisor’s Title: Access Services Librarian Collective Bargaining Agreement: APA collective bargaining agreement Hours: 37.5 per week Salary Range: $70,000–$75,000, commensurate with experience Location: Morton R. Godine Library, Boston
The Circulation and Computer Lab Manager performs all circulation desk functions in the library and supports and maintains the computer lab located within the library.
Responsibilities:
Perform all circulation functions (charging/discharging materials, receipt of fines, processing overdue notices, patron record updates) and provide front‑line desk service.
Provide reference assistance and help patrons locate resources.
Open the library as scheduled, ensuring compliance with facilities procedures and timely service to patrons.
Assist the Public Services Team with training part‑time student employees in Public Services areas and support the Access Services Librarian with patron database assistance.
Provide computer lab technical assistance to patrons and instruction in use of hardware (e.g., scanners and printers) and software (e.g., Adobe Creative Suite, Microsoft Office).
Train other staff in assisting patrons with use of the computer lab.
Install, maintain, and troubleshoot computer lab equipment and software, acting as liaison to the college department in charge of Technology.
Create and make available documentation and training materials for using equipment and software in the computer lab.
Collect statistical data for public services operations.
Collaborate on policy/procedure drafting and refining.
Identify and maintain general computer lab equipment and software as well as specialized equipment for patrons with disabilities.
Train patrons in use of equipment and support the Access Services Librarian in creating and maintaining alternative texts.
Act as a liaison to the Academic Resource Center to coordinate best practices for helping students.
Participate in library planning and decision making as part of the public services team.
Work on special projects as established during library strategic planning and perform other duties as assigned.
Assist with digital asset management projects in other library divisions (e.g., visual resources, archives).
Serve as primary back‑up for other public services support functions and secondary back‑up for other library operations; provide primary backup support for systems.
Promote the college's commitment to customer service by:
Building effective partnerships with co‑workers throughout the college by freely sharing information and providing assistance when needed.
Ensuring optimum service to all internal and external partners in response to all requests for service and information.
Maintaining an environment that is welcoming to persons of all backgrounds, nationalities, learning needs, and roles.
Qualifications:
Required:
Bachelor’s degree or equivalent experience.
Minimum of one year experience working in a library, preferably in an academic setting; supervisory experience required.
Familiarity with library resources (e.g., EBSCO Discovery) and online library systems (e.g., FOLIO).
Desired:
Demonstrated accuracy and attention to detail.
Flexibility appropriate for a work setting, with a desire to participate in collaborative problem solving.
Strong interpersonal and communication skills.
Strong customer service skills.
Knowledge of library research methods.
Experience managing, maintaining, scheduling, and supporting hardware and software in a networked public‑access Mac and PC computer lab in a library research, writing, and printing environment.
Knowledge of digital repository and digital asset management systems.
Knowledge of streaming media systems.
Art and design background.
Additional Information:
MassArt does not support employment‑based visa sponsorship or non‑student exchange visitor visa sponsorship.
MassArt is not an E‑Verify institution.
Selected candidates must be eligible to work in the U.S. at the time of employment, complete all onboarding tasks including a Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background review, and provide proof of eligibility to work in the U.S. by completing Form 19, Immigration Reform and Control Act of 1986. Proof of identity and employment eligibility must be shown within three (3) days of employment start. For a list of acceptable documents, please click
here .
Comprehensive Benefits (does not apply to contractor/student positions):
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Please
click here to view MassArt Benefits .
MassArt provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy‑related condition, or membership in any other legally protected class. MassArt complies with all applicable federal, state and local laws governing nondiscrimination in employment in every location in which the college operates. This policy applies to all terms and conditions of employment.
Application Instructions:
Resume and cover letter. Please apply on the MassArt Careers page to be considered as an applicant.
See here for the job posting page.
For general inquiries, please reach out to MassArt HR at HR@massart.edu or 617‑879‑7908.
#J-18808-Ljbffr
Founded in 1873, Massachusetts College of Art and Design (MassArt) is the nation’s first and only independent, free‑standing public college of art and design. MassArt is an inclusive community of thinkers, doers, makers, educators, innovators and leaders striving to shape the future through art and design. We enroll about 2,000 students and offer a comprehensive range of undergraduate and graduate degrees across 18 disciplines, as well as continuing education and youth programs. Located in Boston’s hub of arts and culture along the Avenue of the Arts, MassArt celebrates diversity and inclusion and fosters effective partnerships throughout the campus community.
Job Description:
Position Title: Circulation and Computer Lab Manager/Staff Associate Department: Library Supervisor’s Title: Access Services Librarian Collective Bargaining Agreement: APA collective bargaining agreement Hours: 37.5 per week Salary Range: $70,000–$75,000, commensurate with experience Location: Morton R. Godine Library, Boston
The Circulation and Computer Lab Manager performs all circulation desk functions in the library and supports and maintains the computer lab located within the library.
Responsibilities:
Perform all circulation functions (charging/discharging materials, receipt of fines, processing overdue notices, patron record updates) and provide front‑line desk service.
Provide reference assistance and help patrons locate resources.
Open the library as scheduled, ensuring compliance with facilities procedures and timely service to patrons.
Assist the Public Services Team with training part‑time student employees in Public Services areas and support the Access Services Librarian with patron database assistance.
Provide computer lab technical assistance to patrons and instruction in use of hardware (e.g., scanners and printers) and software (e.g., Adobe Creative Suite, Microsoft Office).
Train other staff in assisting patrons with use of the computer lab.
Install, maintain, and troubleshoot computer lab equipment and software, acting as liaison to the college department in charge of Technology.
Create and make available documentation and training materials for using equipment and software in the computer lab.
Collect statistical data for public services operations.
Collaborate on policy/procedure drafting and refining.
Identify and maintain general computer lab equipment and software as well as specialized equipment for patrons with disabilities.
Train patrons in use of equipment and support the Access Services Librarian in creating and maintaining alternative texts.
Act as a liaison to the Academic Resource Center to coordinate best practices for helping students.
Participate in library planning and decision making as part of the public services team.
Work on special projects as established during library strategic planning and perform other duties as assigned.
Assist with digital asset management projects in other library divisions (e.g., visual resources, archives).
Serve as primary back‑up for other public services support functions and secondary back‑up for other library operations; provide primary backup support for systems.
Promote the college's commitment to customer service by:
Building effective partnerships with co‑workers throughout the college by freely sharing information and providing assistance when needed.
Ensuring optimum service to all internal and external partners in response to all requests for service and information.
Maintaining an environment that is welcoming to persons of all backgrounds, nationalities, learning needs, and roles.
Qualifications:
Required:
Bachelor’s degree or equivalent experience.
Minimum of one year experience working in a library, preferably in an academic setting; supervisory experience required.
Familiarity with library resources (e.g., EBSCO Discovery) and online library systems (e.g., FOLIO).
Desired:
Demonstrated accuracy and attention to detail.
Flexibility appropriate for a work setting, with a desire to participate in collaborative problem solving.
Strong interpersonal and communication skills.
Strong customer service skills.
Knowledge of library research methods.
Experience managing, maintaining, scheduling, and supporting hardware and software in a networked public‑access Mac and PC computer lab in a library research, writing, and printing environment.
Knowledge of digital repository and digital asset management systems.
Knowledge of streaming media systems.
Art and design background.
Additional Information:
MassArt does not support employment‑based visa sponsorship or non‑student exchange visitor visa sponsorship.
MassArt is not an E‑Verify institution.
Selected candidates must be eligible to work in the U.S. at the time of employment, complete all onboarding tasks including a Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background review, and provide proof of eligibility to work in the U.S. by completing Form 19, Immigration Reform and Control Act of 1986. Proof of identity and employment eligibility must be shown within three (3) days of employment start. For a list of acceptable documents, please click
here .
Comprehensive Benefits (does not apply to contractor/student positions):
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Please
click here to view MassArt Benefits .
MassArt provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy‑related condition, or membership in any other legally protected class. MassArt complies with all applicable federal, state and local laws governing nondiscrimination in employment in every location in which the college operates. This policy applies to all terms and conditions of employment.
Application Instructions:
Resume and cover letter. Please apply on the MassArt Careers page to be considered as an applicant.
See here for the job posting page.
For general inquiries, please reach out to MassArt HR at HR@massart.edu or 617‑879‑7908.
#J-18808-Ljbffr