RUCKUS Networks
Join RUCKUS Networks as a
Site Reliability Manager
and help keep global operations running smoothly.
Responsibilities
Lead and develop engineering managers and technical operations engineers across India and APAC time zones.
Build a collaborative team culture that emphasizes knowledge sharing, automation, and operational excellence.
Mentor engineering managers to strengthen leadership capabilities and technical expertise.
Set clear performance expectations and provide ongoing coaching for growth.
Partner cross-functionally with Product, Security, Development, and global operations teams.
Own 24/7 operational stability for India/APAC, including incident response, escalation, and post-incident reviews.
Drive comprehensive incident management: alert handling, outage response, and root cause analysis (RCA/CAR).
Transform traditional operations into modern SRE practices using SLOs, error budgets, and reliability engineering.
Implement robust monitoring and alerting with APM tools, dashboards, and automation frameworks.
Lead technical project delivery with clear timelines, resource planning, and stakeholder communication.
Apply structured project management methodologies for visibility to senior leadership.
Drive automation initiatives to reduce manual toil and improve reliability.
Oversee change management processes with proper documentation and training.
Manage infrastructure automation using Terraform, Kubernetes, and cloud platforms (GCP/AWS).
Develop operational roadmaps aligned with business and technical strategies.
Provide executive-level reporting on operational metrics, project status, and team performance.
Collaborate with US operations teams to ensure seamless global coverage.
Build high-performing technical teams through effective hiring, development, and retention strategies.
Required Qualifications
12+ years in Site Reliability Engineering (SRE), with 6+ years leading SRE, DevOps, or infrastructure teams.
Proven experience mentoring engineering managers and developing leadership talent.
Track record of transforming traditional operations or NOC teams into modern SRE organizations.
Strong project management skills with Agile/Kanban experience and JIRA proficiency.
Excellent communication skills, including executive-level presentations.
Deep SRE expertise: incident management, on-call systems, monitoring, and reliability engineering.
Infrastructure automation experience with Terraform, Kubernetes, Docker, and CI/CD pipelines.
Cloud platform proficiency (GCP/AWS), including networking, security, and cost optimization.
Monitoring and observability experience with Prometheus, Grafana, APM tools, and log aggregation.
24/7 operations experience with global team coordination and escalation management.
Change management and compliance experience (SOC2, security reviews, audits).
Strong foundation in Linux systems, networking protocols, and security practices.
Compensation and Benefits The expected total compensation (base salary and commission range) is $135,600.00-$200,000.00. The candidate will receive a comprehensive benefits package, including medical, dental, vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company’s Incentive Plan. Starting employees are eligible for eleven paid holidays annually, two weeks of paid vacation (pro-rated), and additional leave options.
Recruitment Note NO THIRD PARTY AGENCIES PLEASE. THIS ROLE IS NOT BUDGETED FOR RE-LOCATION AND/OR IMMIGRATION. The position is offered on a hybrid basis.
EEO Statement CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com. You can also learn more about CommScope’s accommodation process and EEO policy at https://jobs.commscope.com/eeo.
#J-18808-Ljbffr
Site Reliability Manager
and help keep global operations running smoothly.
Responsibilities
Lead and develop engineering managers and technical operations engineers across India and APAC time zones.
Build a collaborative team culture that emphasizes knowledge sharing, automation, and operational excellence.
Mentor engineering managers to strengthen leadership capabilities and technical expertise.
Set clear performance expectations and provide ongoing coaching for growth.
Partner cross-functionally with Product, Security, Development, and global operations teams.
Own 24/7 operational stability for India/APAC, including incident response, escalation, and post-incident reviews.
Drive comprehensive incident management: alert handling, outage response, and root cause analysis (RCA/CAR).
Transform traditional operations into modern SRE practices using SLOs, error budgets, and reliability engineering.
Implement robust monitoring and alerting with APM tools, dashboards, and automation frameworks.
Lead technical project delivery with clear timelines, resource planning, and stakeholder communication.
Apply structured project management methodologies for visibility to senior leadership.
Drive automation initiatives to reduce manual toil and improve reliability.
Oversee change management processes with proper documentation and training.
Manage infrastructure automation using Terraform, Kubernetes, and cloud platforms (GCP/AWS).
Develop operational roadmaps aligned with business and technical strategies.
Provide executive-level reporting on operational metrics, project status, and team performance.
Collaborate with US operations teams to ensure seamless global coverage.
Build high-performing technical teams through effective hiring, development, and retention strategies.
Required Qualifications
12+ years in Site Reliability Engineering (SRE), with 6+ years leading SRE, DevOps, or infrastructure teams.
Proven experience mentoring engineering managers and developing leadership talent.
Track record of transforming traditional operations or NOC teams into modern SRE organizations.
Strong project management skills with Agile/Kanban experience and JIRA proficiency.
Excellent communication skills, including executive-level presentations.
Deep SRE expertise: incident management, on-call systems, monitoring, and reliability engineering.
Infrastructure automation experience with Terraform, Kubernetes, Docker, and CI/CD pipelines.
Cloud platform proficiency (GCP/AWS), including networking, security, and cost optimization.
Monitoring and observability experience with Prometheus, Grafana, APM tools, and log aggregation.
24/7 operations experience with global team coordination and escalation management.
Change management and compliance experience (SOC2, security reviews, audits).
Strong foundation in Linux systems, networking protocols, and security practices.
Compensation and Benefits The expected total compensation (base salary and commission range) is $135,600.00-$200,000.00. The candidate will receive a comprehensive benefits package, including medical, dental, vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company’s Incentive Plan. Starting employees are eligible for eleven paid holidays annually, two weeks of paid vacation (pro-rated), and additional leave options.
Recruitment Note NO THIRD PARTY AGENCIES PLEASE. THIS ROLE IS NOT BUDGETED FOR RE-LOCATION AND/OR IMMIGRATION. The position is offered on a hybrid basis.
EEO Statement CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com. You can also learn more about CommScope’s accommodation process and EEO policy at https://jobs.commscope.com/eeo.
#J-18808-Ljbffr