Indigenous Pact PBC, Inc.
Established in 2017 Indigenous Pact PBC, Inc., a certified B‑Corporation, we aim to create health equity for American Indians and Alaskan Natives. As part of a global movement of B‑Corporations, we balance purpose and profit by meeting the highest social, environmental, legal, and public standards to build a more sustainable and inclusive economy.
Indigenous Pact’s dedicated, experienced, and knowledgeable team brings decades of experience working in Indian Country. We help strengthen and improve the sustainability of Tribes and Tribal Organizations’ health, wellness, and long‑term care programs and services. Indigenous Pact specializes in developing customized and turn‑key solutions to generate sustainable revenue, increase healthcare access, and improve health outcomes for all Native Americans.
Job Title Application Analyst
Base Salary $85–115k, based on skillset and experience
Location USA
Work Model Remote (MTN time zone preferred, with occasional travel to Indigenous Pact work sites)
Travel Requirements up to 10%
Reports To Director, Organization Performance & Transformation
Job Summary The Application Analyst is responsible for supporting third‑party enterprise software applications through their full lifecycle—including planning, implementation, configuration, maintenance, optimization, and eventual decommissioning. This role ensures that third‑party systems are effectively integrated into business operations and meet organizational needs.
Key Responsibilities
Provide technical support and troubleshooting for third‑party software applications
Maintain application catalog, ensuring support, costs, contract terms are defined and up to date
Monitor application performance and recommend improvements
Analyze stakeholder requirements and translate them into functional and technical specifications
Configure, test, install, and maintain software applications and related workflows
Collaborate with vendors to manage integrations, updates, and issue resolution
Document system configurations, workflows, and change management activities
Lead or support small to mid‑sized projects involving application enhancements or implementations
Develop and maintain training materials and user documentation
Participate in on‑call rotations and support command center activities as needed
Assist in developing and executing testing plans to ensure system integrity and performance
Ensure compliance with internal standards and external regulations
Ability to flex to other project priorities within an operational team, as needed
Skills & Qualifications
Experience with configuration and support of third‑party software applications
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Visio, Project)
Strong analytical and problem‑solving skills
Ability to interpret technical documentation and translate it for non‑technical audiences
Familiarity with system analysis, business process mapping, and workflow optimization
Excellent communication and collaboration skills
Preferred Experience
Project management experience is a plus
Certification in relevant platforms (e.g., Salesforce, SAP, Epic, Workday) is preferred but not required
Working knowledge of enterprise systems such as ERP, CRM, HRIS, time tracking or industry‑specific platforms
Experience in a regulated industry (e.g., healthcare, finance, manufacturing) is beneficial
Tribal Healthcare: Experience working with tribal health organizations and culturally responsive care models
Physical and Sensory Demands
This position will require extended periods of sitting, typing, and working on a computer screen
Close vision is required for computer work
Working Environment
This is a remote position, with expected working hours of 9:00 am to 5:00 pm
Occasional travel to Indigenous Pact work sites may be required
Our Culture and Values
Empathy
– we listen, we understand, and we put ourselves in the shoes of others, whether it’s our teammates, our clients, or the communities we serve.
Wisdom
– learning from experience, being thoughtful in our work and making decisions grounded in knowledge and insight. It’s about taking the time to get things right.
Bravery
– having the courage to take bold risks, challenging the status quo, and knowing that growth happens when we push our limits.
Transformation
– drives us to continuously grow—both as a company and as people. It’s about not being afraid to change and to keep pushing forward in the pursuit of excellence.
Benefits
Indigenous Pact’s PTO Policy includes vacation, wellness, and 11+ company‑paid holidays.
Competitive benefits including 401(k), Medical, Dental, and Vision insurance.
Open, transparent lines of communication with leadership.
Committed to giving back to improving our communities and environmental impact.
A development‑focused environment where you have autonomy to drive your career path.
Equal Opportunity Employer Indigenous Pact is an equal‑opportunity employer and we are dedicated to fostering an inclusive and barrier‑free work environment for all employees and candidates. Preference will be given to qualified native applicants; however, all qualified individuals are encouraged to apply. Must be able to provide Indian Preference documentation if claimed. If accommodation is required during any stage of the recruitment process, please contact any member of our HR team. We thank all applicants for their interest; however, only those selected for interviews will be contacted.
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Indigenous Pact’s dedicated, experienced, and knowledgeable team brings decades of experience working in Indian Country. We help strengthen and improve the sustainability of Tribes and Tribal Organizations’ health, wellness, and long‑term care programs and services. Indigenous Pact specializes in developing customized and turn‑key solutions to generate sustainable revenue, increase healthcare access, and improve health outcomes for all Native Americans.
Job Title Application Analyst
Base Salary $85–115k, based on skillset and experience
Location USA
Work Model Remote (MTN time zone preferred, with occasional travel to Indigenous Pact work sites)
Travel Requirements up to 10%
Reports To Director, Organization Performance & Transformation
Job Summary The Application Analyst is responsible for supporting third‑party enterprise software applications through their full lifecycle—including planning, implementation, configuration, maintenance, optimization, and eventual decommissioning. This role ensures that third‑party systems are effectively integrated into business operations and meet organizational needs.
Key Responsibilities
Provide technical support and troubleshooting for third‑party software applications
Maintain application catalog, ensuring support, costs, contract terms are defined and up to date
Monitor application performance and recommend improvements
Analyze stakeholder requirements and translate them into functional and technical specifications
Configure, test, install, and maintain software applications and related workflows
Collaborate with vendors to manage integrations, updates, and issue resolution
Document system configurations, workflows, and change management activities
Lead or support small to mid‑sized projects involving application enhancements or implementations
Develop and maintain training materials and user documentation
Participate in on‑call rotations and support command center activities as needed
Assist in developing and executing testing plans to ensure system integrity and performance
Ensure compliance with internal standards and external regulations
Ability to flex to other project priorities within an operational team, as needed
Skills & Qualifications
Experience with configuration and support of third‑party software applications
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Visio, Project)
Strong analytical and problem‑solving skills
Ability to interpret technical documentation and translate it for non‑technical audiences
Familiarity with system analysis, business process mapping, and workflow optimization
Excellent communication and collaboration skills
Preferred Experience
Project management experience is a plus
Certification in relevant platforms (e.g., Salesforce, SAP, Epic, Workday) is preferred but not required
Working knowledge of enterprise systems such as ERP, CRM, HRIS, time tracking or industry‑specific platforms
Experience in a regulated industry (e.g., healthcare, finance, manufacturing) is beneficial
Tribal Healthcare: Experience working with tribal health organizations and culturally responsive care models
Physical and Sensory Demands
This position will require extended periods of sitting, typing, and working on a computer screen
Close vision is required for computer work
Working Environment
This is a remote position, with expected working hours of 9:00 am to 5:00 pm
Occasional travel to Indigenous Pact work sites may be required
Our Culture and Values
Empathy
– we listen, we understand, and we put ourselves in the shoes of others, whether it’s our teammates, our clients, or the communities we serve.
Wisdom
– learning from experience, being thoughtful in our work and making decisions grounded in knowledge and insight. It’s about taking the time to get things right.
Bravery
– having the courage to take bold risks, challenging the status quo, and knowing that growth happens when we push our limits.
Transformation
– drives us to continuously grow—both as a company and as people. It’s about not being afraid to change and to keep pushing forward in the pursuit of excellence.
Benefits
Indigenous Pact’s PTO Policy includes vacation, wellness, and 11+ company‑paid holidays.
Competitive benefits including 401(k), Medical, Dental, and Vision insurance.
Open, transparent lines of communication with leadership.
Committed to giving back to improving our communities and environmental impact.
A development‑focused environment where you have autonomy to drive your career path.
Equal Opportunity Employer Indigenous Pact is an equal‑opportunity employer and we are dedicated to fostering an inclusive and barrier‑free work environment for all employees and candidates. Preference will be given to qualified native applicants; however, all qualified individuals are encouraged to apply. Must be able to provide Indian Preference documentation if claimed. If accommodation is required during any stage of the recruitment process, please contact any member of our HR team. We thank all applicants for their interest; however, only those selected for interviews will be contacted.
#J-18808-Ljbffr