Account Support Coordinator (Medical Billing)- hybrid schedule

Overview At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement.

To learn more about Team OC, visit https://www.orthocarolina.com/about-us

We are seeking an Account Support Coordinator to work with our team in the OrthoCarolina Business Office.

This position is a hybrid schedule with rotating days in the office depending on department needs.

Essential Functions

Identifying and correcting internal problems within assigned accounts to expedite payments from insurance companies.

Serves as liaison between patient and insurance companies.

Performs month-end closing on a routine schedule with other patient account reps.

Substitutes in other areas of the business office as needed.

Employee Type

Regular

Qualifications

Customer Satisfaction, Problem Solving

High School Education

Customer Service Experience, Healthcare Experience

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