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Applied Intuition Inc.

Manager, Application Engineering - North America

Applied Intuition Inc., Sunnyvale, California, United States, 94087

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Overview

Manager, Application Engineering - North America — Sunnyvale, California, United States About Applied Intuition

Applied Intuition is the vehicle intelligence company that accelerates the global adoption of safe, AI-driven machines. Founded in 2017 and valued at $15 billion after its Series F, Applied Intuition delivers the Vehicle OS, Self-Driving System, and toolchain to help customers build intelligent vehicles and shorten time to market. The company serves automotive, defense, trucking, construction, mining, and agriculture industries and has offices in multiple locations worldwide. We are an in-office company, and our expectation is that employees primarily work from an Applied Intuition office 5 days a week. Some flexibility may be available with occasional remote work, starting the day with morning meetings from home, or leaving earlier to accommodate family commitments. About the role

Applied Intuition is seeking a Regional Application Engineering Manager to lead and scale a world-class team responsible for customer onboarding, integrations, training, and technical support. This leader will raise the technical bar across the team, ensure customers receive fast and accurate assistance, and drive measurable customer success and adoption of Applied’s tooling. You will manage the group responsible for office hours, Level-1 support, debugging, bug/feature triage, and project management of customer issues—ensuring high-quality execution, strong processes, and continuous learning across the team. This is a hands-on technical leader who cares deeply about engineering quality, customer workflows, and building a team culture focused on responsiveness, problem-solving, and value delivery.

At Applied Intuition, you will:

Lead and develop the Application Engineering team, setting high standards for technical excellence and customer success

Ensure excellent customer support and adoption by overseeing office hours, Level-1 triage, troubleshooting quality, and proactive training and enablement

Drive strong technical workflows by standardizing debugging practices, improving bug/feature intake, and ensuring effective project management and escalation of customer issues

Provide clear customer insights to Product and Engineering, influencing roadmap priorities and release quality

Build a repeatable and scalable motion to land enterprise engagements and expand among existing customers' usage of the tools; measure and monitor health to drive success within existing customer engagements

Partner cross-functionally with Solutions Engineering and Sales to ensure smooth handoffs, healthy deployments, and measurable customer value

Work closely with key leaders at our customers to identify and pursue strategic, high-impact engagements

We're looking for someone who has:

5+ years of experience in application engineering, customer success engineering, solutions engineering, or similar customer-facing technical roles

Hands-on people management experience leading technical or customer-facing engineering teams

Strong technical capabilities, including the ability to coach engineers

Proven ability to scope and deliver complex technical engagements across engineering functions to drive customer value and adoption

Strong customer presence and communication skills—able to work with autonomy with developers, QA teams, and senior technical leaders

Nice to have:

Background in simulation tools, developer tooling, QA, or CI/CD workflows

Experience with automotive OEMs, suppliers, or robotics/AV development teams

Experience with simulation software, robotics, or autonomous systems

Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a component of the total compensation package, which may also include equity in the form of options and/or RSUs, and comprehensive benefits. Salary ranges can vary by jurisdiction and experience.

Compensation and location Base salary range for this full-time position in the listed location: $180,000 - $240,000 USD annually. Location noted in the job posting subtitle; see posting for specifics.

Equal Employment Opportunity Applied Intuition is an equal opportunity employer. We do not discriminate on the basis of protected status. If you belong to protected veteran or disability categories or other groups, you may be asked to provide voluntary self-identification information as part of compliance reporting. Completing this form is voluntary and confidential.

PUBLIC BURDEN STATEMENT: No persons are required to respond to a collection of information unless it displays a valid OMB control number. This summary is provided for candidate information only.

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