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Toshiba Business

Field Service Technician II

Toshiba Business, Honolulu, Hawaii, United States, 96814

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Field Service Technician II

– Toshiba America Business Solutions

Location: Honolulu, HI (Island of Hawaii)

Compensation: Hourly $22.00–$25.00, depending on experience; Monthly Performance Based Technician Bonus up to $300.00.

As a Field Service Technician, you will provide on‑site technical support and maintenance for black/white, color, and multifunction printers, copiers, and other devices at customer locations. Your work will directly impact customers’ productivity and operational efficiency.

What You’ll Do

Provide printer and copier maintenance, service, and repairs to customers

Deliver product training efficiently and effectively

Diagnose equipment issues and carry out installations and upgrades

Make modifications, remove old units, and retrofit existing hardware

Complete field calls according to priority while practicing effective time management

Continuously enhance technical skills for field assignments

Rebuild components at the shop

Qualifications

High School Diploma or GED required

Ability to lift 50 lbs and perform frequent bending, lifting, and reaching

3+ years experience in technical repair and service of copier/office equipment or in repair, installation, and training of Photo ID systems/software, printers, ID Badge, or Fingerprint equipment

Demonstrated experience with document management, MFP, and print devices

Valid state driver’s license and minimum auto insurance coverage per Toshiba policy for positions requiring extensive use of a personal vehicle

Benefits

Group health coverage (medical, dental, & vision)

Employee Assistance Programs

Pre‑tax spending accounts

401(k) plan

Pet insurance

Company‑provided life insurance

Employee discounts

Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days

Equal Employment Opportunity Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression, sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email Accommodationrequest@tabs.toshiba.com to request accommodation.

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