Otsuka America Pharmaceutical Inc.
Senior Director, Global Quality Solutions
Otsuka America Pharmaceutical Inc., Washington, District of Columbia, us, 20022
Job Description
Aligning with the strategic goals of the GQ organization, the Sr. Director of Global Quality Solutions (GQS) is responsible for understanding and driving efficiency across Global Quality’s processes and operations via automation and digitization; serving as an enabler of transformation across existing GQ systems, future processes and teams.
The Sr. Director position will facilitate continuous improvement activities within GQ leading special pilots, prototypes, collaborations and projects to digitalize the Knowledge and Document management processes.
The Sr. Director of GQS liaises with applicable business functions (i.e., Otsuka Data Sciences, Otsuka Information Technology, Applied Innovation and Process Improvement, etc.) to advance the digital transformation of the entire GQ workspace (across GXP) via the optimization of applicable systems and workflows, the adoption of automation, and the promotion of a GQ culture driven by state‑of‑the‑art data insights.
The Sr. Director brings industry best practices from a variety of disciplines and solutions (i.e., quality, automation, machine learning, and artificial intelligence, etc.) to deliver a strategic roadmap that will bring and maintain Otsuka’s Quality Knowledge and Document Management practices to a best‑in‑class digitalized landscape.
Key job responsibilities
Develop a roadmap to drive Knowledge Management to an automated, digitized and ever‑green environment.
Digitalize the processes and practices of Document Management (i.e. Iron Mountain) and eliminate (or significantly minimize) any paper archive.
Apply technology intelligence and understanding of the process enhancement requirements to determine opportunities for optimization of existing systems and identify the need for new solutions.
Address digitization of paper documents across the GQ ecosystem to enable e‑archiving and e‑access and retrievability.
Design and employ a digital and automated GQ workflow across the enterprise of the GQ business function.
Drive a culture of Quality Innovation awareness.
Benchmark external opportunities and innovation advancements and ensure Otsuka GQ is at the cutting edge of the use of innovative processes, practices, solutions and technology to drive optimal operational efficiency and effectiveness.
Collaborate with external parties to understand the current industry landscape and endorse/apply best‑in‑class practices and solutions to Otsuka GQ system portfolio and business operations.
Lead the design and execution of complex GQ optimization initiatives; including detailed program planning, well‑defined business cases, clear value proposition, management of applicable collaborators and identification/leveraging of external expertise.
Evaluate, measure and document time, resource and cost optimizations of continuous improvement and transformational activities to ensure improved efficiency and effectiveness over time.
Identify and pursue opportunities through internal and external collaborations to optimize Knowledge and Document Management, GQ processes, the timeliness and quality of GQ deliverables, and GQ resource requirements using transformational technologies such as Robotics Process Automation, Machine Learning, Artificial Intelligence and Blockchain capabilities.
Travel (approximately 10‑25%).
Qualifications
Advanced degree required (e.g., MS, MPH, NP, PhD, MD, etc.) with a minimum of 5 years of applicable health care, technology or industry experience strongly preferred.
Advanced analytic skills and a general understanding of the drug development and regulatory process.
Successful track record of leadership and timely delivery of innovative business deliverables.
Strong communication, interpersonal and alliance management skills; capable of credibly, knowledgeably and effectively representing and communicating initiatives to internal and external KOLs/stakeholders, the medical/healthcare community, Otsuka’s partners and clinical trial personnel.
Understanding of technological trends and passion to develop innovative solutions that support and enhance medicine, science, and research to increase Otsuka’s competitive edge.
Ability to work effectively in a matrixed, multi‑cultural, collaborative and self‑directed environment.
Strong project management experience, with the ability to successfully engage in multiple initiatives simultaneously.
Competencies
Accountability for Results –
Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
Strategic Thinking & Problem Solving –
Make decisions considering the long‑term impact to customers, patients, employees, and the business.
Patient & Customer Centricity –
Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
Impactful Communication –
Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
Respectful Collaboration –
Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.
Empowered Development –
Play an active role in professional development as a business imperative.
Minimum $205,368.00 – Maximum $307,050.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate’s job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
Application Deadline
: This will be posted for a minimum of 5 business days.
Company benefits:
Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short‑term and long‑term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings: https://www.otsuka-us.com/careers-join-otsuka .
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com).
Otsuka does not tolerate job recruiting fraud scams. Please be aware that individuals may approach you and falsely present themselves as our employees or representatives. They may ask for financial information, request payment for equipment or other fees, or provide links to third‑party applications. Otsuka will never ask for financial, credit card or bank account information and will not offer money for equipment or processing fees. If you suspect a position is fraudulent, please contact Otsuka’s call center at 800‑363‑5670 or the FBI through the Internet Crime Complaint Center at https://www.ic3.gov.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. (“Otsuka”) does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka’s application portal without a valid written search agreement in place for the position will be considered Otsuka’s sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre‑existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
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Aligning with the strategic goals of the GQ organization, the Sr. Director of Global Quality Solutions (GQS) is responsible for understanding and driving efficiency across Global Quality’s processes and operations via automation and digitization; serving as an enabler of transformation across existing GQ systems, future processes and teams.
The Sr. Director position will facilitate continuous improvement activities within GQ leading special pilots, prototypes, collaborations and projects to digitalize the Knowledge and Document management processes.
The Sr. Director of GQS liaises with applicable business functions (i.e., Otsuka Data Sciences, Otsuka Information Technology, Applied Innovation and Process Improvement, etc.) to advance the digital transformation of the entire GQ workspace (across GXP) via the optimization of applicable systems and workflows, the adoption of automation, and the promotion of a GQ culture driven by state‑of‑the‑art data insights.
The Sr. Director brings industry best practices from a variety of disciplines and solutions (i.e., quality, automation, machine learning, and artificial intelligence, etc.) to deliver a strategic roadmap that will bring and maintain Otsuka’s Quality Knowledge and Document Management practices to a best‑in‑class digitalized landscape.
Key job responsibilities
Develop a roadmap to drive Knowledge Management to an automated, digitized and ever‑green environment.
Digitalize the processes and practices of Document Management (i.e. Iron Mountain) and eliminate (or significantly minimize) any paper archive.
Apply technology intelligence and understanding of the process enhancement requirements to determine opportunities for optimization of existing systems and identify the need for new solutions.
Address digitization of paper documents across the GQ ecosystem to enable e‑archiving and e‑access and retrievability.
Design and employ a digital and automated GQ workflow across the enterprise of the GQ business function.
Drive a culture of Quality Innovation awareness.
Benchmark external opportunities and innovation advancements and ensure Otsuka GQ is at the cutting edge of the use of innovative processes, practices, solutions and technology to drive optimal operational efficiency and effectiveness.
Collaborate with external parties to understand the current industry landscape and endorse/apply best‑in‑class practices and solutions to Otsuka GQ system portfolio and business operations.
Lead the design and execution of complex GQ optimization initiatives; including detailed program planning, well‑defined business cases, clear value proposition, management of applicable collaborators and identification/leveraging of external expertise.
Evaluate, measure and document time, resource and cost optimizations of continuous improvement and transformational activities to ensure improved efficiency and effectiveness over time.
Identify and pursue opportunities through internal and external collaborations to optimize Knowledge and Document Management, GQ processes, the timeliness and quality of GQ deliverables, and GQ resource requirements using transformational technologies such as Robotics Process Automation, Machine Learning, Artificial Intelligence and Blockchain capabilities.
Travel (approximately 10‑25%).
Qualifications
Advanced degree required (e.g., MS, MPH, NP, PhD, MD, etc.) with a minimum of 5 years of applicable health care, technology or industry experience strongly preferred.
Advanced analytic skills and a general understanding of the drug development and regulatory process.
Successful track record of leadership and timely delivery of innovative business deliverables.
Strong communication, interpersonal and alliance management skills; capable of credibly, knowledgeably and effectively representing and communicating initiatives to internal and external KOLs/stakeholders, the medical/healthcare community, Otsuka’s partners and clinical trial personnel.
Understanding of technological trends and passion to develop innovative solutions that support and enhance medicine, science, and research to increase Otsuka’s competitive edge.
Ability to work effectively in a matrixed, multi‑cultural, collaborative and self‑directed environment.
Strong project management experience, with the ability to successfully engage in multiple initiatives simultaneously.
Competencies
Accountability for Results –
Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
Strategic Thinking & Problem Solving –
Make decisions considering the long‑term impact to customers, patients, employees, and the business.
Patient & Customer Centricity –
Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
Impactful Communication –
Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
Respectful Collaboration –
Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.
Empowered Development –
Play an active role in professional development as a business imperative.
Minimum $205,368.00 – Maximum $307,050.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate’s job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
Application Deadline
: This will be posted for a minimum of 5 business days.
Company benefits:
Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short‑term and long‑term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings: https://www.otsuka-us.com/careers-join-otsuka .
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com).
Otsuka does not tolerate job recruiting fraud scams. Please be aware that individuals may approach you and falsely present themselves as our employees or representatives. They may ask for financial information, request payment for equipment or other fees, or provide links to third‑party applications. Otsuka will never ask for financial, credit card or bank account information and will not offer money for equipment or processing fees. If you suspect a position is fraudulent, please contact Otsuka’s call center at 800‑363‑5670 or the FBI through the Internet Crime Complaint Center at https://www.ic3.gov.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. (“Otsuka”) does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka’s application portal without a valid written search agreement in place for the position will be considered Otsuka’s sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre‑existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
#J-18808-Ljbffr