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FHI 360

Program Director, Workforce

FHI 360, Washington, District of Columbia, us, 20022

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FHI 360 is a nonprofit organization that mobilizes research, resources, and relationships so that people everywhere can access the opportunities they need to lead full, healthy lives. Our staff of more than 2,000 experts work in over 50 countries around the world.

FHI 360's National Institute for Work and Learning (NIWL) is improving lives in lasting ways by furthering work and learning outcomes for communities, systems, and individuals. We build bridges between work and learning by promoting shared goals and common understanding and expanding research‑based strategies.

JOB SUMMARY This position reports to NIWL's Director of Learning & Workforce Development and will lead a multi‑million‑dollar workforce development portfolio, including an array of corporate‑funded, Department of Labor, and Department of Justice projects. This leadership position will provide technical direction to workforce projects and oversee a team of 8‑10 staff to ensure continued high performance, quality project delivery and responsiveness to donors and sponsors, partners, and government agencies. It will identify workforce trends, support business development and strategic growth with a focus on private sector and U.S. federal/state government funding opportunities to position NIWL as a thought partner and expert in responding to the changing workforce development needs and expanding opportunities for populations in underinvested communities.

Responsibilities Project Direction / Quality Assurance

Accountable for the overall quality and operational and financial success of the projects in the workforce portfolio, overseeing all management functions, including management/staffing, scopes of work, timeline, budget, and compliance with FHI 360 policies and procedures.

Provide leadership and technical direction to several existing Department of Labor and Justice projects and new workforce projects, ensuring strategically coherent project direction, compliance with funder regulations, high‑quality and timely deliverables, and well‑managed growth.

Identifies areas for improved efficiency or effectiveness and develops process improvement initiatives including staff training to ensure compliance within prescribed parameters.

Grow the funding, relationships and partnerships to increase our workforce portfolio including career and technical education, apprenticeship, work‑based learning opportunities, and justice workforce programming.

Utilize project management tools, such as Jira and Salesforce, as a tool to capture and share information across teams.

Identifies trends for workforce development to remain current and position FHI 360 for federal, state, tribal, local, corporations, and foundation investments.

Co‑ordinates with other members of the leadership and management team on appropriate management, compliance, and performance standards, as well as effective systems for budget management, knowledge management, research, and best practices associated with the projects.

Ensures the project teams collect, document, and disseminate lessons learned and best practices, incorporating these into new project designs.

Forge and maintain solid cooperation with partner organizations through regular communication, joint decision‑making, and sustainability of efforts.

Lead workforce development thought leadership events and development of external publications and white papers.

Leads project implementation with quality and communication expectations with team members to meet project goals.

Technical Leadership

Ensures technical deliverables are consistent with best practices in the industry / subject and meet client / funder contractual obligations.

Provides strategic leadership and technical direction within the workforce development portfolio, including knowledge of key workforce strategies such as apprenticeships, pre‑apprenticeships, credentialing/certifications, policy, and justice/reentry projects.

Guides the development and continual refinement of frameworks, tools and resources, monitoring and learning approaches, and advocacy actions.

Starts new workforce projects and trains staff on program design and implementation of said project.

Recommends solutions to management on strategy, operational, and business decisions.

Develops a sound understanding of the portfolio and can professionally represent FHI 360 and NIWL to implementing partners, the government, and create new business.

Contributes to NIWL's achievement of overall strategic goals.

Staff Development

Creates a supervisory environment focused on the achievement of team and individual results that emphasizes the importance of learning, productivity, accountability, and openness.

Facilitates performance management and professional development of direct reports by providing ongoing feedback, coaching, and challenging learning assignments and opportunities, supporting staff success and professional growth at FHI 360.

Creates a climate in which people want to do their best.

Business Development

Leads business development efforts to maintain and grow the workforce development portfolio.

Leads the proposal design and development efforts for sustainable NIWL growth, proactively identifying opportunities for new programming initiatives and increasing the funder base.

Performs other duties as assigned.

Collaboration & Communication

Builds and maintains positive working relationships with funders, partners and across FHI 360 / NIWL staff.

Supports leadership, senior staff, project directors/managers and technical officers in coordination, management, and implementation of projects.

Maintains strong working relationships and consistent communication in a matrixed project environment with internal and external colleagues and program partners.

Partners with organizational leads to identify opportunities to collaborate and integrate resources, services, and other assets into existing and new programming.

Increases the visibility of projects within FHI 360, and among project stakeholders and external parties, where feasible and advisable.

Fosters a culture of innovation, problem‑solving, respect, openness, and learning within and between teams and among project stakeholders.

Education Master's Degree or its International Equivalent in Civil Society, Communication and Social Marketing, Economic Development, Education, the Environment, Gender, Health, Nutrition, Public Affairs / Policy Studies, Research, Technology, Youth Development, or a Related Field.

Minimum Qualifications

10+ years of relevant experience required, 15+ preferred, with project management principles and practices (including 8 years of demonstrated department‑level leadership, strong business acumen, or supervisory experience).

Experience working in a non‑governmental organization (NGO) and in an intermediary function.

Knowledge of building the capacity of organizations.

Proven ability to manage effective teams.

Demonstrated experience in leading and managing complex projects that are strategic in nature and national/international in scope.

Demonstrated experience in securing and implementing U.S. workforce development projects including design, management and implementation.

Knowledge of business development processes for government, foundations, and the private sector.

Experience working with individuals involved with the justice system or other underrepresented groups is a plus.

The expected U.S. based hiring salary range for this role is USD 120,000 – 160,000 annually. Candidates FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget. Base salary is only one component of our offer. FHI 360 contributes 7% of monthly base pay to a money‑purchase pension plan account. Additionally, all U.S. based staff working full‑time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full‑time schedule.

FHI 360 is an equal opportunity and affirmative action employer that does not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected veteran status, or any other characteristic protected under applicable law.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email CareerCenterSupport@fhi360.org.

FHI 360 fosters the strength and health of its workforce through competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others - and yourself.

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