Salesforce
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Solution Architect
role at
Salesforce .
Salesforce is the #1 AI CRM where humans with agents drive customer success together. We look for Trailblazers passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all. The Salesforce Digital Enterprise Technology (DET) team is looking for a Solution Architect in the Public Sector Architecture Team to architect scalable solutions for sophisticated projects in Sales and Revenue.
Responsibilities
Develop architecture artifacts to improve business architecture, with a focus on innovation and agility.
Align BT strategy and planning with application development and business roadmaps.
Provide ongoing architecture review and design support to multi‑functional teams.
Liaise with management and domain experts across the industry and within the organization to accomplish objectives.
Systems Design: Specify and design solutions across business areas or systems. Evaluate and undertake impact analyses and present different design options on all major design projects and assess associated risks.
Buy/Build Decision Leadership: Lead efforts for new software selection including development of RFI/RFP, review and evaluation of commercial software solutions, lead proof of concepts and development of evaluation matrix through final recommendation, including hands‑on execution where needed.
Define, maintain, and manage architecture models, frameworks and artifacts (e.g., current and future state application architecture diagrams, data models, etc.).
Business Process Improvement: Analyze multi‑functional business processes; identify alternative solutions, assess feasibility, and recommend innovative approaches via technology enablement.
Business Analysis: Investigate operational requirements, problems, and opportunities for multi‑functional initiatives, seeking effective business solutions through improvements in automated and non‑automated components of new or changed processes.
Relationship Management: Develop and handle expectations for communication channels and/or partner groups. Initiate communications between key contributors and stakeholders and facilitate open communication.
Data Analysis: Understand corporate data requirements and apply data analysis, data modeling and quality assurance techniques to establish, modify or maintain data structures and their associated components.
Scoping/Effort Estimates: Contribute to solution scoping and effort sizing with all multi‑functional teams.
Research: Stay informed on technology/industry trends and product roadmaps to make informed solution architecture recommendations.
Contribute in creation of V2MOMs and reference architecture/blueprints for Enterprise Architecture, SDG/BPG, and ACoP.
Handle data and artifacts in Architecture Repository for a technology domain / platform.
Lead creation of application rationalization plans for the technology domain / platform / IT concept.
Contribute in creation of architecture and design principles & standards.
Manage data and artifacts in Architecture Repository for current project/work, system/application.
Contribute in creation of enterprise capability map and capability assessment.
Lead application catalog for the domain in Enterprise Application Repository.
Collaborate with TMP to prioritize and influence planned platform upgrades and features as “Customer Zero” to the organization.
Requirements
13+ years proven experience, preferably 6+ specifically with Salesforce solutions.
Experience with Business Architecture methodologies.
Experience with C360 platform, Data Cloud, Sales Cloud, Revenue Cloud, Agentforce, MuleSoft, Tableau, Slack, Heroku and cloud technologies.
Experience with Agile Development Methodology.
Served as solution architect for multiple enterprise transformation implementations (including sophisticated integrations).
Strong understanding and experience with object‑oriented programming.
Deep functional and business process understanding of lead‑to‑cash area; desired – Lead to Order, Sales support, enablement and Sales Compensation ecosystem.
Proficient in ITIL.
Familiarity with data quality management concepts.
Experience with Security Architecture, Integration Architecture, Data Architecture.
Advanced knowledge of generic standards: PCI, PII, SOX, GDPR.
Experience related to speaking at Dreamforce, customer conferences, customer meetings.
Experience in Predictive and/or Generative AI technologies.
Soft Skills
Strong leadership, relationship building, and negotiating skills.
Outstanding written, verbal, and interpersonal skills.
Ability and desire to collaborate and connect with colleagues and partners on an ongoing and regular basis.
Effective presentation skills and tact required to work with and influence multi‑functional leaders.
Ability to operate in a sophisticated environment of multiple projects and partners and to participate in several projects simultaneously.
Desired Skills
Salesforce certifications preferred.
Proficiency in software development lifecycle, code management, and release management. Agile development experience preferred.
A related technical degree preferred.
Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.
Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We believe in equality for all and strive to create a workplace that is inclusive and free from discrimination. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. Compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. For Washington‑based roles, the base salary hiring range for this position is $184,000 to $253,000.
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Solution Architect
role at
Salesforce .
Salesforce is the #1 AI CRM where humans with agents drive customer success together. We look for Trailblazers passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all. The Salesforce Digital Enterprise Technology (DET) team is looking for a Solution Architect in the Public Sector Architecture Team to architect scalable solutions for sophisticated projects in Sales and Revenue.
Responsibilities
Develop architecture artifacts to improve business architecture, with a focus on innovation and agility.
Align BT strategy and planning with application development and business roadmaps.
Provide ongoing architecture review and design support to multi‑functional teams.
Liaise with management and domain experts across the industry and within the organization to accomplish objectives.
Systems Design: Specify and design solutions across business areas or systems. Evaluate and undertake impact analyses and present different design options on all major design projects and assess associated risks.
Buy/Build Decision Leadership: Lead efforts for new software selection including development of RFI/RFP, review and evaluation of commercial software solutions, lead proof of concepts and development of evaluation matrix through final recommendation, including hands‑on execution where needed.
Define, maintain, and manage architecture models, frameworks and artifacts (e.g., current and future state application architecture diagrams, data models, etc.).
Business Process Improvement: Analyze multi‑functional business processes; identify alternative solutions, assess feasibility, and recommend innovative approaches via technology enablement.
Business Analysis: Investigate operational requirements, problems, and opportunities for multi‑functional initiatives, seeking effective business solutions through improvements in automated and non‑automated components of new or changed processes.
Relationship Management: Develop and handle expectations for communication channels and/or partner groups. Initiate communications between key contributors and stakeholders and facilitate open communication.
Data Analysis: Understand corporate data requirements and apply data analysis, data modeling and quality assurance techniques to establish, modify or maintain data structures and their associated components.
Scoping/Effort Estimates: Contribute to solution scoping and effort sizing with all multi‑functional teams.
Research: Stay informed on technology/industry trends and product roadmaps to make informed solution architecture recommendations.
Contribute in creation of V2MOMs and reference architecture/blueprints for Enterprise Architecture, SDG/BPG, and ACoP.
Handle data and artifacts in Architecture Repository for a technology domain / platform.
Lead creation of application rationalization plans for the technology domain / platform / IT concept.
Contribute in creation of architecture and design principles & standards.
Manage data and artifacts in Architecture Repository for current project/work, system/application.
Contribute in creation of enterprise capability map and capability assessment.
Lead application catalog for the domain in Enterprise Application Repository.
Collaborate with TMP to prioritize and influence planned platform upgrades and features as “Customer Zero” to the organization.
Requirements
13+ years proven experience, preferably 6+ specifically with Salesforce solutions.
Experience with Business Architecture methodologies.
Experience with C360 platform, Data Cloud, Sales Cloud, Revenue Cloud, Agentforce, MuleSoft, Tableau, Slack, Heroku and cloud technologies.
Experience with Agile Development Methodology.
Served as solution architect for multiple enterprise transformation implementations (including sophisticated integrations).
Strong understanding and experience with object‑oriented programming.
Deep functional and business process understanding of lead‑to‑cash area; desired – Lead to Order, Sales support, enablement and Sales Compensation ecosystem.
Proficient in ITIL.
Familiarity with data quality management concepts.
Experience with Security Architecture, Integration Architecture, Data Architecture.
Advanced knowledge of generic standards: PCI, PII, SOX, GDPR.
Experience related to speaking at Dreamforce, customer conferences, customer meetings.
Experience in Predictive and/or Generative AI technologies.
Soft Skills
Strong leadership, relationship building, and negotiating skills.
Outstanding written, verbal, and interpersonal skills.
Ability and desire to collaborate and connect with colleagues and partners on an ongoing and regular basis.
Effective presentation skills and tact required to work with and influence multi‑functional leaders.
Ability to operate in a sophisticated environment of multiple projects and partners and to participate in several projects simultaneously.
Desired Skills
Salesforce certifications preferred.
Proficiency in software development lifecycle, code management, and release management. Agile development experience preferred.
A related technical degree preferred.
Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.
Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We believe in equality for all and strive to create a workplace that is inclusive and free from discrimination. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. Compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. For Washington‑based roles, the base salary hiring range for this position is $184,000 to $253,000.
#J-18808-Ljbffr