Boston Medical Center (BMC)
Position Summary
The Applications Analyst II is a business specialist and technology generalist responsible for aligning technology solutions with business strategies. They proactively identify opportunities to apply technologies to business processes by informing and advising customers on information system technologies' functionality, costs, benefits, and implementation requirements. They function as a technical liaison and broker of services with various vendors, develop and maintain credibility and effective working relations with both customer management and IT personnel, and demonstrate an understanding of business problems as well as IT strategies, issues, and priorities. This role requires forward‑thinking individuals who seek opportunities to apply technology to improving business processes within strategic system goals.
Position Epic Application Analyst II
Department EHR
Schedule Full Time
Epic Analysts Upon hiring, successful completion of Epic's certification program must be completed within 6 weeks of taking the last class for the supported application.
Primary Job Responsibilities Epic Mobile Applications (Haiku, Canto)
Design, build, and test Epic's mobile applications to support clinical workflows
Collaborate with clinical and operational stakeholders to gather requirements and translate them into functional specifications
Provide ongoing maintenance, including upgrades, patches, and troubleshooting of application issues
Develop and maintain detailed documentation for configuration decisions, workflows, and training materials
Dragon Medical One Integration
Design and implement integration strategies between Epic's mobile applications and DMO
Collaborate with Nuance representatives to ensure smooth integration and address any technical challenges
Upgrade coordination: plan and oversee the upgrade processes for DMO, ensuring minimal disruption to end‑users
PowerMic configuration: deploy PowerMic in coordination with the devices team
Integration support: provide technical support for DMO integrations with Epic and other third‑party systems, addressing any challenges and ensuring seamless data flow and functionality
Desktop Peripheral Devices Administrator
Establish ownership across EHR and IT teams for devices associated with hospital business and clinical functions
Develop and maintain testing strategies, processes and execution for devices
Own troubleshooting, updates and best practice configuration standards
Maintain vendor relations
Coordinate floor support of devices with Field Services teams
Integrate with other Epic teams for top‑quality support
Epic Printing Administrator
Develops understanding of all Epic printing workflows
Coordinate configuration and troubleshooting across Epic application and infrastructure teams
Technical Dress Rehearsal (TDR) main resource for planning and execution
Business Continuity (BCA) Lead
Understands technical and Epic requirements for successful BCA machine implementation
Manages BCA configuration tool, working with application teams to ensure build integrity
Owns troubleshooting and ongoing maintenance using BCA System Pulse and other tools
Education
Associate's degree (or equivalent combination of formal education and experience). Bachelor's degree preferred.
Experience
Requires at least 2+ years of relevant experience in either business systems analysis across multiple platforms or experience working closely with IT in the development and implementation of systems.
Previous experience in business process re‑engineering or process improvement is desirable, involving broad‑based information systems and utilizing tools and techniques to effect business change.
Experience in the strategic use of technology in managing and growing a business is preferred.
Experience organizing, planning, and executing projects from vision through implementation, involving internal personnel, contractors, and vendors. HL7 knowledge is a plus.
Knowledge And Skills
Knowledge of the assigned business area's products and processes.
Strong technical knowledge and ability to express complex technical concepts in terms understandable to the business.
Understanding of project management concepts in planning and implementing multiple projects in a cross‑functional environment.
Strong written communication skills, including project documentation and technical writing.
Strong verbal communication skills while interacting with team members, other teams in the IT department, end users, and/or other departments throughout the organization.
Strong analytical and conceptual skills; a demonstrated track record in new concept development for various projects and complex technical plans.
Ability to solve problems often spanning multiple environments in a business area.
Understanding of how IT affects an organization and ability to link it to redesigned business processes.
Ability to be a team player; flexible, friendly, congenial, and enthusiastic.
Proficiency in Microsoft Office products.
Compensation Range $66,500.00 - $96,500.00. This range is an estimate based on the minimum job qualifications and is determined considering education, experience, skills, certifications, business needs, internal equity, and market competitiveness. Total compensation includes benefits (medical, dental, vision, pharmacy), discretionary bonuses, merit increases, FSAs, 403(b) matches, PTO, career advancement opportunities, and resources for employee and family well‑being. ❖Note: This range is based on Boston‑area data and may be modified by geographic location.
Equal Opportunity Employer / Disabled / Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
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Position Epic Application Analyst II
Department EHR
Schedule Full Time
Epic Analysts Upon hiring, successful completion of Epic's certification program must be completed within 6 weeks of taking the last class for the supported application.
Primary Job Responsibilities Epic Mobile Applications (Haiku, Canto)
Design, build, and test Epic's mobile applications to support clinical workflows
Collaborate with clinical and operational stakeholders to gather requirements and translate them into functional specifications
Provide ongoing maintenance, including upgrades, patches, and troubleshooting of application issues
Develop and maintain detailed documentation for configuration decisions, workflows, and training materials
Dragon Medical One Integration
Design and implement integration strategies between Epic's mobile applications and DMO
Collaborate with Nuance representatives to ensure smooth integration and address any technical challenges
Upgrade coordination: plan and oversee the upgrade processes for DMO, ensuring minimal disruption to end‑users
PowerMic configuration: deploy PowerMic in coordination with the devices team
Integration support: provide technical support for DMO integrations with Epic and other third‑party systems, addressing any challenges and ensuring seamless data flow and functionality
Desktop Peripheral Devices Administrator
Establish ownership across EHR and IT teams for devices associated with hospital business and clinical functions
Develop and maintain testing strategies, processes and execution for devices
Own troubleshooting, updates and best practice configuration standards
Maintain vendor relations
Coordinate floor support of devices with Field Services teams
Integrate with other Epic teams for top‑quality support
Epic Printing Administrator
Develops understanding of all Epic printing workflows
Coordinate configuration and troubleshooting across Epic application and infrastructure teams
Technical Dress Rehearsal (TDR) main resource for planning and execution
Business Continuity (BCA) Lead
Understands technical and Epic requirements for successful BCA machine implementation
Manages BCA configuration tool, working with application teams to ensure build integrity
Owns troubleshooting and ongoing maintenance using BCA System Pulse and other tools
Education
Associate's degree (or equivalent combination of formal education and experience). Bachelor's degree preferred.
Experience
Requires at least 2+ years of relevant experience in either business systems analysis across multiple platforms or experience working closely with IT in the development and implementation of systems.
Previous experience in business process re‑engineering or process improvement is desirable, involving broad‑based information systems and utilizing tools and techniques to effect business change.
Experience in the strategic use of technology in managing and growing a business is preferred.
Experience organizing, planning, and executing projects from vision through implementation, involving internal personnel, contractors, and vendors. HL7 knowledge is a plus.
Knowledge And Skills
Knowledge of the assigned business area's products and processes.
Strong technical knowledge and ability to express complex technical concepts in terms understandable to the business.
Understanding of project management concepts in planning and implementing multiple projects in a cross‑functional environment.
Strong written communication skills, including project documentation and technical writing.
Strong verbal communication skills while interacting with team members, other teams in the IT department, end users, and/or other departments throughout the organization.
Strong analytical and conceptual skills; a demonstrated track record in new concept development for various projects and complex technical plans.
Ability to solve problems often spanning multiple environments in a business area.
Understanding of how IT affects an organization and ability to link it to redesigned business processes.
Ability to be a team player; flexible, friendly, congenial, and enthusiastic.
Proficiency in Microsoft Office products.
Compensation Range $66,500.00 - $96,500.00. This range is an estimate based on the minimum job qualifications and is determined considering education, experience, skills, certifications, business needs, internal equity, and market competitiveness. Total compensation includes benefits (medical, dental, vision, pharmacy), discretionary bonuses, merit increases, FSAs, 403(b) matches, PTO, career advancement opportunities, and resources for employee and family well‑being. ❖Note: This range is based on Boston‑area data and may be modified by geographic location.
Equal Opportunity Employer / Disabled / Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
#J-18808-Ljbffr