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SignalWire

Head of Infrastructure

SignalWire, Virginia, Minnesota, United States, 55792

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SignalWire is looking for a Head of Infrastructure SignalWire is looking for a Head of Infrastructure to own our infrastructure strategy and execution. You define how we build, scale, and operate our platform while keeping the team focused on reliability, cost efficiency, and enabling product velocity.

Where You Are Remote role open to residents of the following US states: AL, AZ, CO, FL, GA, ID, IL, IN, MA, MD, MI, MO, NC, NJ, OH, OK, OR, PA, SC, TX, UT, VA, VT, WA and WI.

What You'll Do

You own our infrastructure strategy and execution, defining how we build, scale, and operate our platform while keeping the team focused on reliability, cost efficiency, and enabling product velocity.

You will lead a lean infrastructure team while staying hands‑on, writing code, debugging production issues, and architecting systems, building a culture of operational excellence.

You drive measurable cost optimization, make build vs. buy decisions, and evaluate and implement new technologies.

You lead infrastructure modernization initiatives, designing and executing complex migrations to ensure high availability and minimal downtime.

You establish observability, monitoring, and incident response; define SLAs and SLOs that matter to the business and participate in on‑call rotation.

You partner with engineering leadership on capacity planning and technical decisions, enabling self‑service infrastructure for product teams.

Who You Are

You’ve led infrastructure teams and owned significant scope, managing people and writing Terraform.

You’ve created measurable infrastructure outcomes—cost reductions, reliability improvements, migration successes—and can explain your specific contributions.

You’re an expert with Kubernetes in production, have managed infrastructure at scale on at least one major cloud provider, and have built automation and infrastructure‑as‑code that multiplies team effectiveness.

You prefer autonomous, high‑trust environments; you document everything for remote teams, work without rigid roadmaps, and communicate technical strategy clearly to non‑technical stakeholders.

You get things done, finding pragmatic solutions that balance technical debt with business needs; you ship iteratively and learn fast.

You’ve worked in startups or fast‑growing companies, comfortable with ambiguity and changing priorities, doing more with less.

You’ve led teams with global personnel and understand how to motivate and inspire work across different personalities, timezones, and cultures while maintaining standards.

Seniority Level Director

Employment Type Full‑time

Job Function Information Technology

Industries Telecommunications

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