TikTok
Product Manager - TikTok Shop, Category Solutions
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
Responsibilities About the Role: As a Product Manager on the Category Solutions team, you will be responsible for driving growth and success for our e-commerce merchants. You will leverage your expertise in market analysis, product development, and merchant operations to identify key opportunities, design tailored solutions, and champion their implementation. Your work will directly impact the performance of our merchants and the overall growth of our business.
Conduct in-depth analysis of the e-commerce landscape, identifying key opportunities and risks to inform strategic decision‑making and guide the development of actionable business strategies.
Develop a deep understanding of the operational models, supply chain dynamics, and key challenges faced by e‑commerce merchants.
Design and implement tailored solutions to optimize their performance on the platform, driving industry growth and operational efficiency.
Conduct research and analysis to identify pain points and growth opportunities for brands and small‑to‑medium businesses (SMBs).
Develop and refine customized product solutions and drive implementation to accelerate GMV growth.
Qualifications Minimum Qualifications:
5+ years of experience as a Product Manager.
Understanding of e‑commerce consumer habits and merchant operating models.
Demonstrates strong critical thinking skills and a natural curiosity, with the ability to analyze information objectively and draw well‑reasoned conclusions.
Excellent communication and presentation skills, skilled in cross‑team communication and collaboration.
Strong data‑driven mindset and excellent data analysis skills.
Preferred Qualifications:
Experience in the e‑commerce industry.
MBA degree is a plus.
About TikTok TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an “Always Day 1” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. We are passionate about this and hope you are too.
TikTok Accommodation TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
https://tinyurl.com/RA-request .
Job Information Compensation $156,864 – $296,020 annually (base salary). Compensation may vary based on qualifications, skills, competencies and location. This role may also be eligible for discretionary bonuses/incentives and restricted stock units.
Benefits Employees receive day‑one access to medical, dental, and vision insurance; a 401(k) savings plan with company match; paid parental leave; short‑term and long‑term disability coverage; life insurance; wellbeing benefits; 10 paid holidays per year; 10 paid sick days per year; and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time.
Legal Notice Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Responsibilities About the Role: As a Product Manager on the Category Solutions team, you will be responsible for driving growth and success for our e-commerce merchants. You will leverage your expertise in market analysis, product development, and merchant operations to identify key opportunities, design tailored solutions, and champion their implementation. Your work will directly impact the performance of our merchants and the overall growth of our business.
Conduct in-depth analysis of the e-commerce landscape, identifying key opportunities and risks to inform strategic decision‑making and guide the development of actionable business strategies.
Develop a deep understanding of the operational models, supply chain dynamics, and key challenges faced by e‑commerce merchants.
Design and implement tailored solutions to optimize their performance on the platform, driving industry growth and operational efficiency.
Conduct research and analysis to identify pain points and growth opportunities for brands and small‑to‑medium businesses (SMBs).
Develop and refine customized product solutions and drive implementation to accelerate GMV growth.
Qualifications Minimum Qualifications:
5+ years of experience as a Product Manager.
Understanding of e‑commerce consumer habits and merchant operating models.
Demonstrates strong critical thinking skills and a natural curiosity, with the ability to analyze information objectively and draw well‑reasoned conclusions.
Excellent communication and presentation skills, skilled in cross‑team communication and collaboration.
Strong data‑driven mindset and excellent data analysis skills.
Preferred Qualifications:
Experience in the e‑commerce industry.
MBA degree is a plus.
About TikTok TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an “Always Day 1” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. We are passionate about this and hope you are too.
TikTok Accommodation TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
https://tinyurl.com/RA-request .
Job Information Compensation $156,864 – $296,020 annually (base salary). Compensation may vary based on qualifications, skills, competencies and location. This role may also be eligible for discretionary bonuses/incentives and restricted stock units.
Benefits Employees receive day‑one access to medical, dental, and vision insurance; a 401(k) savings plan with company match; paid parental leave; short‑term and long‑term disability coverage; life insurance; wellbeing benefits; 10 paid holidays per year; 10 paid sick days per year; and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time.
Legal Notice Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#J-18808-Ljbffr